Jenifer Doyle
Westmead,QLD
Summary
I have worked at the Swim School for 20 years initially starting as a Learn to Swim Teacher, industriously working my way up to Office Manager and now to Swim School General Manager.
As I've really enjoyed the admin side of my current role I am now looking for general office administration duties.
During my time at the Swim School I have been a reliable, loyal an dedicated worker.
Currently being in a Office Management role I understand and can offer the qualities that any work place would find valuable from an employee.
I would appreciate the opportunity of meeting with you.
Overview
21
21
years of professional experience
Work History
SWIM SCHOOL MANAGER
SUE HOWLETT SWIM SCHOOL
01.2004 - Current
- Organized regular staff meetings to discuss updates, share best practices, address concerns, and celebrate successes as a team.
- Oversaw the daily operations of the swim school, ensuring efficient scheduling, staff management, and facility maintenance.
- Tracked, organized and cleaned pool equipment and restocked or replaced inventory to keep pool in good working condition.
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Enhanced overall office productivity through effective staff management and coordination of daily tasks.
- Improved communication within the organization through regular updates on policies, procedures, and key events.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Assisted in achieving company objectives through active participation in strategic planning sessions and goal setting initiatives.
- Streamlined office processes by implementing efficient administrative systems and procedures.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Performed wide-ranging administrative and service-related functions.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Education
Trinity College
Beenleigh, QLDSkills
- Strong organisational skills
- Very good communicational skills
- Excellent Customer Service skills
- Team Management
- Scheduling Coordination
- Adaptive Interpersonal skills
- Experience with technology and software
- Problem solving skills
- Attention to detail
- Office Administration
Timeline
SWIM SCHOOL MANAGER
SUE HOWLETT SWIM SCHOOL
01.2004 - Current
Trinity College
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