Jenil Mehta
Oakleigh
Summary
Dedicated and motivated professional with over 5 years of experience in engineering, supply chain, costing, and Customer service. Skilled in optimizing production systems, improving efficiency, and ensuring quality standards. Confident communicator adept at dealing with clients from various sectors. Proactively resolves conflicts to achieve successful outcomes for both clients and employers. Dynamic professional with excellent planning, executing, and monitoring capabilities.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
Work History
Parts Interpretor
Renhel Manufacturing Co. Pty Ltd
09.2024 - Current
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Streamlined sales processes for improved efficiency and customer satisfaction.
- Overcame supply chain disruptions by effectively managing backorders, expediting shipments when necessary, and communicating updates to stakeholders in a timely manner.
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Provided excellent customer service by quickly responding to inquiries and resolving concerns related to inventory availability or shipment status.
Food Delivery Driver
Uber Eats
02.2023 - Current
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Drove continuously during evenings, and achieved high customer satisfaction ratings.
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
- Enhanced customer satisfaction by delivering orders promptly and accurately.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Collaborated with restaurant staff to confirm order accuracy before delivery.
- Assisted in packing and loading food orders in delivery vehicle to fastrack process and maintain freshness.
Test and Tag Engineer
Testel
02.2024 - 08.2024
- Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
- Presented technical findings to stakeholders, ensuring clear understanding of project status and goals.
- Tested systems, noting issues and completing preventive maintenance.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
Production Engineer
Slumbercare Bedding (Aust.) Pty Ltd.
06.2020 - 02.2024
- Plan production schedule according to customer order
- Developing new mattress ideas and other products
- Determining the cost of new mattresses with raw material cost
- Communicating the mattress build up with all internal stakeholders
- Manage and monitor inventory levels to ensure optimal stock levels
- Ensuring that work processes flow smoothly without interruptions, delays, or bottlenecks
- Procurement of Bed frames from our approved suppliers
- Encouraging a culture of continuous improvement, where employees at all levels regularly seek ways to improve processes and eliminate waste
- Effective communication with cross-functional teams and stakeholders to forecast demand and plan materials availability accordingly
- Coordinate supply of raw materials from the suppliers
- Taking care of vendor development and onboarding approved suppliers
- Implementing 5S on the floor
- Sustain rubbish disposal methods
- Quality inspection of fabrics as per the requirement
- Training production staff on new processes, equipment, and safety protocols
- Coordinating with other departments and production regarding the new designs and their selling features with the sales team
Cleaning Supervisor
Frogs On The Run
09.2016 - 08.2020
- Developed customized cleaning schedules tailored to client needs, ensuring timely completion and customer satisfaction.
- Promoted teamwork among employees through regular meetings and open dialogues about shared goals, fostering a collaborative atmosphere within the organization.
- Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
- Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.
- Implemented safety guidelines for staff members, reducing workplace accidents and promoting a safe working environment.
- Managed inventory of cleaning supplies and equipment, reducing waste and controlling costs through proper allocation.
- Cultivated strong relationships with clients through clear communication and attentiveness to their needs, resulting in repeat business.
Asst. Production Engineer
Slumbercare Bedding (Aust.) Pty Ltd.
10.2019 - 06.2020
- Cutting different types of fabrics as per the order and the required sizes
- Reported on findings and made proactive and targeted recommendation to senior leaders
- Managed inventory levels of raw materials, ensuring adequate stock availability for uninterrupted production flow
- Inspection of the fabrics as per the requirement
- Measuring quilted panels as per requirement and cutting them on the table
Education
Masters of Engineering Management -
RMIT
Melbourne, VIC 07.2016 - 08.2018
Bachelor of Production Engineering -
Fr.CRCE (Fr.Agnel)
India 05.2010 - 05.2014
Skills
Coordination
Client support
Multitasking Abilities
undefinedTimeline
Parts Interpretor
Renhel Manufacturing Co. Pty Ltd
09.2024 - Current
Test and Tag Engineer
Testel
02.2024 - 08.2024
Food Delivery Driver
Uber Eats
02.2023 - Current
Production Engineer
Slumbercare Bedding (Aust.) Pty Ltd.
06.2020 - 02.2024
Asst. Production Engineer
Slumbercare Bedding (Aust.) Pty Ltd.
10.2019 - 06.2020
Cleaning Supervisor
Frogs On The Run
09.2016 - 08.2020
Masters of Engineering Management -
RMIT
07.2016 - 08.2018
Bachelor of Production Engineering -
Fr.CRCE (Fr.Agnel)
05.2010 - 05.2014
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