Jenin Alameddine
Sydney,NSW
Summary
As a dedicated and forward-thinking Nurse, I offer a distinctive blend of clinical excellence, innovative problem-solving, and unwavering compassion. My passion for leveraging cutting-edge technologies to enhance patient outcomes sets me apart. I bring a track record of successfully navigating complex and dynamic healthcare environments, consistently demonstrating adaptability, resilience, and a proactive approach to challenges. My commitment to ongoing learning, cultural competence, and patient advocacy reflects a holistic and patient-centric philosophy that aligns seamlessly with the evolving landscape of healthcare. Additionally, my experience spans diverse healthcare settings, including specialized units such as Psychiatric Emergency Care and Ambulatory Care. By choosing me, you gain a dedicated professional who not only meets the highest standards of clinical practice but also contributes a fresh perspective and a commitment to innovation in the pursuit of optimal patient care.
Overview
7
7
years of professional experience
1
1
Certification
Work History
RECEPTIONIST
Kenyon St Medical Centre
03.2023 - Current
- Used proper telephone etiquette, answered calls and caller questions, and transferred to proper extensions
- Scanned and documented new patient information in electronic health records for registration purposes
- Recorded patient and insurance payments, maintaining accurate financial records
- Managed calendar of events and schedules, coordinating appointments for staff members
- Assisted with medical billing and coding
- Provided excellent customer service to all patients, staff members, and visitors.
RECEPTIONIST/ENROLLED NURSE
Fairfield Respiratory Clinic
05.2022 - 11.2022
- Communicated effectively with other departments regarding any changes in patient care plans or procedures
- Monitored front desk operations during peak hours to ensure smooth flow of traffic throughout the clinic
- Greeted patients and assisted them with registration forms and paperwork, ensuring accuracy of patient information
- Provided initial and ongoing education to the patient and family
- Displayed proficient knowledge of medical terminology, laboratory processes, and infection control measures
- Facilitated efficient and accurate COVID-19 swabbing procedures, while adhering to safety protocols.
Retail Assistant
Strandbags
11.2021 - 04.2022
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained tidy and organised store environment to comply with cleanliness standards.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
Hospitality Worker
LeWarp
02.2021 - 10.2021
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Reduced risks by maintaining clean and organised work environment.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Processed payments with focus on accuracy and correct cash-handling procedures.
Wait Staff Member
The Coffee Emporium
07.2020 - 01.2021
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
Crew Member
McDonald's
02.2017 - 10.2018
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
Education
Bachelor Of Nursing
Western Sydney University
Sydney, NSW11.2024
DIPLOMA IN NURSING -
Institute of Health and Nursing Australia, Parramatta
04.2022
Skills
Clinical Skills including: Medication administration, IV therapy, wound care, dressing changes, patient assessment and monitoring Catheterisation
Technical Competencies including: Electronic Medical Record (EMR) proficiency, Charting/documentation, Utilising diagnostic tools
Communication Skills including: Effective verbal and written communication, Collaborative teamwork, Patient and family education, Interdisciplinary communication
Empathy and Compassion including: Building rapport with patients, Providing emotional support, Demonstrating empathy and understanding,
Critical Thinking including: Rapid decisionmaking, Problem-solving in emergency situations, Prioritisation of patient care
Time Management including: Efficient workflow management, prioritising tasks in a fast-paced environment, Meeting deadlines for medications and treatments
Cultural Competence including: Sensitivity to diverse patient populations, Understanding cultural nuances in healthcare practices
Patient Advocacy including: Ensuring patients' rights and wishes are respected, Advocating for the best interests of the patient
Continuous Learning including: Commitment to ongoing professional development, staying updated on the latest healthcare practices and technology
Adaptability including: Flexibility in responding to changing patient needs, Adapting to new policies an procedures
Continuous Learning including: Commitment to ongoing professional development, staying updated on the latest healthcare practices and technology
Adaptability including: Flexibility in responding to changing patient needs, Adapting to new policies an procedures
- Continuous Learning including: Commitment to ongoing professional development, staying updated on the latest healthcare practices and technology
- Adaptability including: Flexibility in responding to changing patient needs, Adapting to new policies an procedures
Certification
- Certificate III in Health Services Assistance
- Full driver licence
Languages
Arabic
References
Dong Hua, Fairfield Respiratory Clinic, Doctor Manager/Supervisor, (040) 221-3888, jenin.alameddine2002@gmail.com
Timeline
RECEPTIONIST
Kenyon St Medical Centre
03.2023 - Current
RECEPTIONIST/ENROLLED NURSE
Fairfield Respiratory Clinic
05.2022 - 11.2022
Retail Assistant
Strandbags
11.2021 - 04.2022
Hospitality Worker
LeWarp
02.2021 - 10.2021
Wait Staff Member
The Coffee Emporium
07.2020 - 01.2021
Crew Member
McDonald's
02.2017 - 10.2018
Bachelor Of Nursing
Western Sydney University
DIPLOMA IN NURSING -
Institute of Health and Nursing Australia, Parramatta
- Certificate III in Health Services Assistance
- Full driver licence
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