Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Makayla Sloane

Makayla Sloane

Parkes,NSW

Summary

Proven track record of enhancing customer satisfaction and fostering child development, demonstrated during roles at McDonald's and with Local Families. Excelled in multitasking and creative thinking, achieving significant improvements in service delivery and childcare. Skilled in CPR and conflict resolution, showcasing a strong work ethic and empathy.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Babysitter

Local Families
01.2022 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
  • Communicated with parents regarding children's progress and development, raising any issues.
  • Provided compassionate care during emergencies or illness, administering first aid when necessary and communicating promptly with parents regarding any concerns or incidents.

Service Crew Member

McDonald's
08.2020 - Current
  • Enhanced customer satisfaction by providing efficient and friendly service.
  • Collaborated with team members to meet high standards of service during peak hours.
  • Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
  • Prepared food items accurately and quickly, adhering to strict food safety guidelines.
  • Kept customers and crew areas organized.
  • Maintained a clean and organized work environment for improved customer experiences.
  • Ensured timely delivery of orders by prioritizing tasks according to demand during busy periods.
  • Handled cash transactions responsibly, ensuring accurate accounting for daily sales.
  • Contributed to the achievement of sales targets through upselling food items when applicable.
  • Assisted in training new crew members, ensuring they were well-equipped to provide quality service.
  • Provided exceptional customer service, resulting in increased repeat business and positive reviews.
  • Worked well with teammates and accepted coaching from management team.
  • Worked front counter, drive-thru and other areas.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Assisted other team members to achieve goals.
  • Accurately operated cash register to process customer payments.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.

Education

HSC - 2024

Parkes High School , Parkes, NSW

English standard

Business Studies

Legal Studies

Mathematics Standard 2

Visual Arts

Skills

  • Patience and Empathy
  • Time Management
  • Strong Work Ethic
  • Reliability
  • Following Directions
  • Dependability
  • Reliability and punctuality
  • Flexible scheduling
  • Managing routines
  • Housekeeping
  • School-age children experience
  • Homework Assistance

Accomplishments

2023-2024 Indigenous Student Award Enthusiasm, Leadership & Teamwork Award


2024 Sydney University Tangara Program


2022,2023 & 2024 Sydney University Gadalung Program


2024 Platinum Award

(sustained Contribution to all school based and community programs attended by students)


2023 First Nations Football playing Central Coast Indji Ladies Team Winners


2022 NAIDOC Cup NSW Team Winners

2023 NPLG/17 Playing with Canberra Croatia


2023-2024 CHS Football Western Representative


2022 CHS Volleyball Western Representative


Learning Achievement Awards in

Standard English,Legal Studies

Outstanding Effort awards in Visual Arts, Mathematics,Business studies


2023 Parkes High School Senior Sports Woman Award


Certification

Statement of Attainment in

Provide CRP

Provide First Aid


Art of Expresso Professional Barrista Course


Learner licence

Timeline

Babysitter - Local Families
01.2022 - Current
Service Crew Member - McDonald's
08.2020 - Current
Parkes High School - HSC, 2024

Similar Profiles

CREATE PROFILE
Makayla Sloane