Jenis Vekariya
IGA
Campbelltown,SA
2
years of professional experience
Dynamic customer service professional with extensive experience in enhancing customer satisfaction and optimizing operational efficiency. Proven expertise in problem-solving, process improvement, and strategic planning, complemented by a strong focus on fostering team collaboration and adapting to evolving challenges. Recognized for consistently achieving results through effective conflict resolution and team leadership. Committed to delivering reliable, results-driven solutions that significantly impact organizational success.
Work History
Customer Services
7 Months- Helped customers locate items and find products.
- Provided friendly service and answered customer queries.
- Scanned items and handled checkout payments.
- Balanced cash drawer and managed accurate change.
- Explained pricing, promotions and discounts to shoppers.
- Assisted with restocking and organizing store displays.
- Ensured checkout area was clean and well maintained.
- Bagged groceries with attention to care and detail.
- Accepted returns and processed refunds as needed.
- Collaborated with colleagues during busy shifts.
- Supervised work teams and motivated individuals to meet goals and objectives through stellar customer services.
- Coordinated disaster recovery efforts following unexpected system outages or natural disasters, minimizing impact on customer services.
Warehouse & logistics staff
1 Year 4 Months- Monitored stock levels, conducted regular stock checks, and updated inventory records to avoid shortages or overstocking.
- Managed inventory by regularly checking and updating stock levels.
- Received goods and verified quantity and quality with invoices.
- Packed products carefully to ensure safe and damage-free delivery.
- Loaded and unloaded shipments while following proper handling methods.
- Organized warehouse items for easy identification and quick access.
- Assisted new team members by guiding them through tasks and procedures.
- Managed time effectively to complete tasks during peak hours.
- Used basic equipment like trolleys and scanners for daily tasks.
- Coordinated inventory management processes to ensure accurate stock levels and timely replenishment.
- Assisted in logistics operations by preparing shipment documentation and tracking deliveries.
Education
Master of Information & Communication Systems
Pursuing
Bachelor of Computer Application
Skills
Effective communication
Engaged listening
Experienced in effective problem-solving
Compassionate understanding
Comprehensive understanding of products
Proficient in conflict management
Positive attitude
Adaptability
Inventory management
Goods receiving and inspection
Packing and dispatching
Loading and unloading
Stock organization
Record keeping
Safety compliance
Time management
Customer services and information
Customer services
Customer data confidentiality
Timeline
Customer Services
IGA
07.2025 - 02.2026Read More
Warehouse & logistics staff
Vishl Mega Mart
01.2024 - 05.2025Read More
Veer Narmad South Gujarat University (VNSGU)
Bachelor of Computer Application
Read More
University of Sunshine Coast
Master of Information & Communication Systems
Read More