Jenish Sorathiya
Canberra,ACT
Summary
To obtain a creative and challenging position in an organization that gives me an opportunity for self improvement and leadership, while Diligent professional with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. adaptable to new processes and procedures.
Overview
2
2
years of professional experience
Work History
Team Leader
Ooshman
Greenway, ACT
12.2023 - Current
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
- Operated cash registers to process payments for goods and services.
- Processed credit card transactions accurately and efficiently.
- Greeted customers and responded to informational requests.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Facilitated training sessions for new employees on company policies and procedures.
- Completed daily quality assurance duties to provide feedback for improvements.
- Assigned projects and distributed tasks to team members as per area of expertise.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
- Managed conflict resolution within the team to maintain a positive work environment.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Established clear expectations for employees, providing guidance when needed.
- Offered training and support to keep team members motivated and working toward objectives.
All Ronder
EKKO curtains and Blinds
Ryladmere, NSW
08.2023 - 10.2023
- Developed and implemented production plans to meet customer demand.
- Produced quality products by palletizing, packaging and assembling finished items.
- Documented all changes made to existing manufacturing processes and communicated updates with relevant personnel.
- Reviewed customer orders and prepared items for shipment according to specifications provided by customers.
- Maintained accurate records of all materials used in the production process.
- Used hand trucks and forklifts to unload, load and transport items.
- Hand-assembled needed parts with bolts and screws.
- Coordinated activities between different departments involved in the production process.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
- Met or exceeded target for on-time customer shipments.
- Looked through work orders to determine type and quantity of materials needed for each production batch.
Education
Bachelor of Science - Bechlor of IT
Crown Institute of Higher Education
GungahlinSkills
- Employee training
- Staff training
- Problem-solving
- Client support
- Client service
- Workflow management
- Conflict resolution
- Deadline management
- People management
- Staff education and training
- Cash handling
- Team supervision
- Overseeing daily activities
- Audit reporting
Timeline
Team Leader
Ooshman
12.2023 - Current
All Ronder
EKKO curtains and Blinds
08.2023 - 10.2023
Bachelor of Science - Bechlor of IT
Crown Institute of Higher Education
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