Jenisha Shrestha
Sydney,Australia
Summary
Results-driven professional with experience at IC Markets, skilled in IT service management and strategic planning. Demonstrated success in network infrastructure maintenance, staff training, and software installation. Adept at leveraging technology to enhance operational efficiency and achieve business goals.
Overview
2
2
years of professional experience
Work History
Junior IT Administrator
IC Markets
Sydnet, NSW
07.2023 - Current
- Installed, configured, and maintained hardware such as servers, computers, and printers.
- Maintained the organization's network infrastructure including routers, switches, firewalls, and wireless access points.
- Created user accounts in Active Directory and assigned appropriate permissions.
- Performed regular backups of critical systems using backup software tools.
- Configured Windows Server roles such as DHCP, DNS, IIS, Hyper-V.
- Managed IT asset inventory, ensuring accurate tracking and compliance.
- Installed security software to protect networks.
- Designed, configured and tested computer hardware and operating system software.
RESTAURANT MANAGER
Elements Bar and Grill
Sydney, Australia
06.2022 - Current
- Monitored sales reports regularly to identify trends in customer preferences
- Developed and implemented comprehensive training programs to ensure staff compliance with health and safety regulations
- Organized and delegated tasks to staff members, monitored performance and provided constructive feedback
Education
BACHELORS OF INFORMATION TECHNOLOGY - INFORMATION TECHNOLOGY
Kent Instiute
Sydney01.2022
Skills
- Critical Thinking
- Strategic Planning
- Windows
- MacOS
- Linux
- Microsoft Office Suite
- Google Workspace
- User support
- Troubleshooting
- C
- Java
- Database Administration
- Data Analysis
- LAN and WAN control
- IT service management
- Software Installation
- Software patching
References
Sumit Tandukar, (042) 665-8853, s.tandukar@icmarketsgroup.com
Languages
- English, Fluent
- Nepali, Native
Timeline
Junior IT Administrator
IC Markets
07.2023 - Current
RESTAURANT MANAGER
Elements Bar and Grill
06.2022 - Current
BACHELORS OF INFORMATION TECHNOLOGY - INFORMATION TECHNOLOGY
Kent Instiute
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