Jenit Jolis
Leeton,NSW
Summary
Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support. Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Care Service Employee - Carer
RSL Lifecare-Teloca House
10.2023 - Current
- Built strong relationships with residents to deliver emotional support and companionship.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Determined specific needs and provided most appropriate level of services for resident well-being.
- Remained alert to problems or health issues of residents and competently responded.
- Recognized and reported abnormalities or changes in residents' health status to case manager.
- Engaged resident in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted residents with daily living needs to maintain self-esteem and general wellness.
- Assisted residents with self-administered medications.
- Monitored client vital signs, administered medications, and tracked behaviours to keep healthcare supervisor well-informed.
- Assisted with feeding and monitored intake to help residents achieve nutritional objectives.
- Supported residents with mental support and physical activities to accomplish quality of life and sustain needs.
- Assisted residents with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Laundered items, changed sheets and made bed to keep residents' bedroom clean.
- Supported daily hygiene needs of residents by assisting with bathing, dressing, dental care and personal grooming.
- Recorded status and duties completed in logbooks for management.
- Replaced bandages, dressings and binders to care for wounds and encourage healing.
- Recorded residents' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
ONLINE PERSONAL SHOPPER
Woolworths Group
08.2021 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.Consistently met deadlines and quality goals for accuracy and timeliness.Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.Reviews orders prior to pick up for accuracy and purchase-by dates.Tracked substitutions and informed customers of changes.Worked productively with customers to meet order requirements and service expectations.Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.Helped customers locate products and checked store system for merchandise at other sites.Noted customer special requests, preferences and favourite products in RF Device to enhance service and build brand loyalty.Loaded and unloaded orders at customer's homes or locations.Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
FARM HAND
ProTen Holdings Pty Ltd
09.2023 - 10.2023
- Inspected damaged farm equipment and determined necessary repairs.
- Worked with fertilizers, pesticides and herbicides safely and in accordance with regulations.
- Maintained fence lines, gates and other farm structures.
- Ensured that safety protocols were followed during all tasks performed on the farm.
- Inspected plants regularly for signs of disease or infestation requiring treatment.
- Provided general care for livestock including feeding, grooming and exercising animals.
- Operated and maintained farm equipment such as tractors, harvesters and balers.
- Performed minor maintenance tasks such as oiling machinery parts or sharpening blades.
- Cleaned pens, cages and stables regularly to ensure hygienic conditions for animals.
CHILDCARE TRAINEE
Cabramatta Early Learning Centre
02.2020 - 07.2020
- Maintained effective schedule balance between rest periods, active play and instruction.Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.Enforced rules and managed behavior through developmentally appropriate discipline.Led children in creative, athletic and educational activities while maintaining safe and orderly group.Applied positive behavior management techniques to enhance social interactions and emotional development.Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.Introduced children to educational games and activities to boost learning.Distributed food, napkins and beverages in preparation for snack time.Assisted children with putting on coats and cold-weather gear before going outside.Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.Instructed children in crafts and other activities to promote gross and fine motor skills.Used positive reinforcement techniques to promote patience and other good behaviors in children.
RETAIL MANAGER
Regina Mini Market
05.2016 - 09.2019
- Exhibited excellent people skills during interaction with employees and customers.Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.Controlled store inventory and reviewed cash handling and operations reports.Trained and developed new employees for ease of transition into team.Implemented daily operating procedures to keep store clean, adequately stocked and well- organized.Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.Completed daily paperwork and computer entry of sales data as established by management.Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
MARKETING EXECUTIVE
Malaysia Building Society Berhad
11.2012 - 01.2015
- Planned and executed marketing campaigns to target groups, areas and wider community.Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic and elevated sales numbers.Launched marketing activities for new product lines and market penetration.Identified target audiences and devised campaigns to match target demographics and optimize results.Maintained complete database of files, contacts and project materials.Preserved brand integrity by monitoring consistency and quality of marketing content.Developed and implemented targeted digital strategy to improve business performance.Completed and submitted monthly and yearly reports to support executive decision making.Traveled to promote current programs and drive marketing through trade shows and industry conferences.Communicated marketing strategy and campaign performance to verify alignment with corporate sales objectives.
Personal Banker Executive
Standard Chartered Bank
01.2009 - 10.2011
- Worked closely with management to strategize sales techniques to increase branch production and customer service.
- Cross-sold bank products and services to meet customer needs and provide options.
- Promoted financial products by maintaining excellent service offering knowledge.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Followed up with customers to gather feedback and provide additional assistance.
- Networked to increase client base and encourage existing clients to expand financial portfolios.
- Answered customer questions and explained available services such as deposit accounts, bonds, and securities.
- Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
- Expanded client base by promoting new financial products.
- Monitored customer accounts to detect irregularities or suspicious activity.
- Presented new and additional products and services to existing customers.
- Responded to customer inquiries regarding new accounts and account services.
- Verified customer identity and reviewed documentation for accuracy.
- Maintained customer records and updated account information.
Marketing Executive
Ambank (M) Berhad
06.2007 - 12.2010
- Planned and executed events and marketing programs to increase qualified leads.
- Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic and elevated sales numbers.
- Engaged, informed and supported staff on media and marketing outcomes.
- Launched marketing activities for new product lines and market penetration.
- Worked with communications team to drive internal promotion of company programs, initiatives, guiding principles and mission.
- Compiled product and customer data to generate informed profit projections.
- Managed workflow between staff, coordinating documents and creative material distribution.
- Managed and oversaw design of marketing material and promotional literature for organization.
- Identified target audiences and devised campaigns to match target demographics and optimize results.
- Maintained reporting and developed actionable insights to continually improve branding efforts.
- Communicated marketing strategy and campaign performance to verify alignment with corporate sales objectives.
- Collaborated with developers, advertisers and production managers to market products and services.
- Identified value propositions and key messages for company marketing campaigns.
Education
DIPLOMA - BANKING IN BUSINESS MANAGEMENT
MARA University of Technology
Sabah Malaysia05.2007
MALAYSIAN HIGH SCHOOL CERTIFICATE - Economy
SM St Patrick Tawau
Sabah Malaysia12.2000
Malaysian Primary Certificate of Education -
SRK Holy Trinity Tawau
Sabah Malaysia12.1995
Skills
- Mobility Assistance
- Care Plan Adherence
- ADL Assistance
- Meal Preparation
- PPE Usage
- Direct Patient Care
- Care Plan Assessment
- Patient Care
- Heavy Lifting
- COVID-19 Safety Policies
- First Aid and Safety
- Records Management
- Flexible Schedule
Accomplishments
- HLTAID009 Provide Cardiopulmonary Resuscitation
- HLTAD010 Provide Basic Emergency Life Support
- HLTAID011 Provide First Aid
- SITXFSA001 Use Hygienic Practices For Food Safety
- VOLUNTEER EXPERIENCE
- CATHOLIC MISSIONARIES, Tambunan, Sabah
- Holy Trinity Community, February 2012-June 2019
- Utilized effective communication skills when interacting with congregants in order to build strong relationships.
- Counseled individuals struggling with personal issues such as bereavement or marital conflict using traditional
- Catholic teachings
- Encouraged volunteer involvement within the local community through various service projects.
- Assisted caregivers with transfers from bedside commodes, wheelchairs, beds, chairs, using appropriate lifting techniques
- Implemented safety protocols and infection control measures according to industry standards.
- Provided emotional support to elderly patients who are dealing with loneliness or depression.
- Administered medications as prescribed by medical professionals, monitoring side effects and reporting any changes in health status
- Developed age-appropriate activities to engage children and foster learning.
- Communicated with children's parents or guardians about daily activities, behaviors, and related issues.
- Promoted children's emotional development by encouraging respect of others.
- Facilitated group counseling sessions for at-risk teens facing challenges such as depression and substance abuse.
- Assisted youths in developing life skills through individualized instruction and support.
- COMMUNITY SERVICE
- PUBLIC OFFICER, Leeton, NSW
- Borneo Association Incorporated, April 2023-Present
- Monitored suspects' movements during surveillance operations while maintaining visual contact without being detected
- Served as an example for other officers by demonstrating integrity, respect for others, commitment, professionalism, and accountability
- Organized and coordinated public safety activities to ensure the safety of all citizens.
- Responded quickly and efficiently to calls for assistance from the public.
- Utilized problem-solving strategies to de-escalate difficult situations.
- Organized and managed Cultural Event and help community to settle they related issue.
Certification
Problem-Solving Problem Solving Work Order Following Pallet Jacks Basic Mathematics
Picking and Packing Materials Handling and Transport Health and Safety Regulations Heavy Lifting
Cleaning and Organization Storage Organization Time Management General Housekeeping
Records Maintenance Emergency Care Complex Problem-Solving Strong Ethics Attentive to People
First Aid Certification Laptop and Tablet Operation Sanitizing Surfaces
Singing and playing guitar
I like to sing and playing guitar during freetime.
Timeline
Care Service Employee - Carer
RSL Lifecare-Teloca House
10.2023 - Current
FARM HAND
ProTen Holdings Pty Ltd
09.2023 - 10.2023
ONLINE PERSONAL SHOPPER
Woolworths Group
08.2021 - Current
CHILDCARE TRAINEE
Cabramatta Early Learning Centre
02.2020 - 07.2020
RETAIL MANAGER
Regina Mini Market
05.2016 - 09.2019
MARKETING EXECUTIVE
Malaysia Building Society Berhad
11.2012 - 01.2015
Personal Banker Executive
Standard Chartered Bank
01.2009 - 10.2011
Marketing Executive
Ambank (M) Berhad
06.2007 - 12.2010
DIPLOMA - BANKING IN BUSINESS MANAGEMENT
MARA University of Technology
MALAYSIAN HIGH SCHOOL CERTIFICATE - Economy
SM St Patrick Tawau
Malaysian Primary Certificate of Education -
SRK Holy Trinity Tawau
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