Jenna Bodinnar
Romsey,VIC
Summary
I am a highly motivated and organised professional with experience as a sales associate and a background in interior design. Passionate about the building and construction industry, I bring strong administrative skills, attention to detail, and a customer-focused mindset to every role. I thrive in fast-paced environments and take pride in supporting sales teams through efficient coordination, clear communication, and a proactive approach. Eager to continue growing in the industry and contribute to team success through reliability, initiative, and a strong work ethic.
Overview
10
10
years of professional experience
Work History
Sales Associate
Arden Homes
09.2023 - Current
- Organised shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Utilized CRM tools to track customer interactions and sales, enhancing effectiveness of follow-up communications.
Display Host
Boutique Homes
Melbourne, VIC
06.2023 - 09.2023
- Organised and stocked Boutique Homes marketing.
- Opening and closing the display homes.
- Creating House & Land packages.
- Preparing sitings for clients
- Greeting clients, taking down their details and booking appointments.
- Product knowledge
Food & Beverage Attendant
Delaware North
Melbourne Airport, VIC
05.2023 - 08.2023
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Assembled, stored and disposed of food using proper food handling, labeling and safety techniques.
- Stocked ingredients, maintained food service equipment in proper operating condition.
- Coordinated food preparation and timed completion to allow prompt serving of food at correct temperature to valued customers.
Sales Associate
Porter Davis Homes
Aintree
08.2022 - 03.2023
- Answered clients questions regarding sizing, pricing, inclusions and land details.
- Ensuring display home is up to company standards
- Provided positive first impressions to welcome existing, new and potential customers.
- Achieved perfect attendance and on-time record.
- Organised marketing collateral to maintain display home visual appeal, engage customers and promote specific ranges.
- Efficient in Salesforce, Land Connect, OnBase & Microsoft Excel.
- Competent with Sitings, Sketches & Quotes.
Administration / Showroom Consultant
Sunbury Screens & Blinds
Sunbury, VIC
03.2021 - 08.2022
- Customer Service
- Data Entry
- Filing
- Skills in Excel & Myob & Outlook
- Answering questions and advising clients about Window Furnishings
- Credit and Debit Card Processing
Waitress
The Plough
Trentham, VIC
04.2019 - 01.2022
- Greeting customers
- Taking customers orders
- Professional customer service
- Cleaning and setting up tables
- Ensuring everything is re stocked
- Dressing appropriately
- Can carry 3 plates
Dental Nurse
Kyneton Dental
09.2019 - 09.2020
- Sterilising equipment and tools
- Opening and closing the store
- Making sure the patients feel comfortable
- Handling phone calls and appointments
- Thoroughly wiping down everything at the end of the day
Kitchen Hand
Taylor Made Gourmet
03.2019 - 08.2019
- Preparing food
- Cooking and presenting meals
- Washing dishes
- Organising and packaging
- Keeping the work place tidy
Waitressing
Matte Black Cafe
07.2018 - 02.2019
- Wiping down tables and chairs
- Preparing food
- Assisting & delivering excellent customer service
- Taking the food orders
- Maintained energy and enthusiasm in fast-paced environment.
Sales Assistant
Flying Loaf Bakery
03.2017 - 03.2018
- Opening and closing the shop
- Looking presentable and following the stores safety of work place
- Providing friendly customer service
- Cash handling
- Selling cakes and making sandwiches
Sales Assistant
Bakers Delight
06.2015 - 02.2017
- Serving and offering assistance to customers
- Demonstrating product knowledge
- Maintaining the companies high customer service standards
- Ensuring the cleanliness and safety of work place
- Displaying company grooming standards
- Working as part of a team
Education
Certificate IV - Real Estate
Entry Education
07.2025
First Aid Course
LivCor
07.2022
Diploma of Interior Design - Interior Design
Melbourne Polytechnic
Preston, VIC10.2021
Responsible Service of Alcohol Program
Victorian Commission For Gambling & Liquor
07.2021
Victorian Certificate of Education -
Kolbe Catholic College
Greenvale, VIC10.2017
Skills
- New Home Construction Process
- Building Codes & Compliance (NCC/BCA knowledge)
- Plan Reading & Interpretation
- Bushfire Attack Level (BAL) Understanding
- Site Evaluation / Feasibility
- Consultative Selling
- Lead Qualification & Conversion
- CRM Software (eg Salesforce, HUB, BUSINESS CRAFT, AX)
- Quoting & Contract Preparation
- Objection Handling & Client Retention
- Colour & Material Selection
- Spatial Planning & Layout Design
- Prestart Consultations
- Mood Boards & Visual Presentations
Industry Knowledge & Technical Skills
Sales & Client-Facing Skills
Interior Design & Styling
- Software: SketchUp, Revit, AutoCAD, Canva
- Exceptional Verbal & Written Communication
- Relationship Building with Clients & Trades
- Cross-functional Collaboration with Estimating, Drafting, Construction Teams
- Vendor & Supplier Coordination
- Time Management & Multitasking
- Project Coordination
- Scheduling & Timeline Tracking
- Document Management
- Microsoft Office (Word, Excel, Outlook)
- Strong Eye for Detail
- Customer-Centric Mindset
- Resilience & Adaptability
- Problem Solving
- Initiative & Self-Motivation
Communication & Collaboration
Referees
Arden Homes
Sales Consultant: Scott Caton
0435 611 383
Delaware North
Manager: Giulia Milone
0433 251 922
Timeline
Sales Associate
Arden Homes
09.2023 - Current
Display Host
Boutique Homes
06.2023 - 09.2023
Food & Beverage Attendant
Delaware North
05.2023 - 08.2023
Sales Associate
Porter Davis Homes
08.2022 - 03.2023
Administration / Showroom Consultant
Sunbury Screens & Blinds
03.2021 - 08.2022
Dental Nurse
Kyneton Dental
09.2019 - 09.2020
Waitress
The Plough
04.2019 - 01.2022
Kitchen Hand
Taylor Made Gourmet
03.2019 - 08.2019
Waitressing
Matte Black Cafe
07.2018 - 02.2019
Sales Assistant
Flying Loaf Bakery
03.2017 - 03.2018
Sales Assistant
Bakers Delight
06.2015 - 02.2017
First Aid Course
LivCor
Diploma of Interior Design - Interior Design
Melbourne Polytechnic
Responsible Service of Alcohol Program
Victorian Commission For Gambling & Liquor
Victorian Certificate of Education -
Kolbe Catholic College
Certificate IV - Real Estate
Entry Education