Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jenna Cowell

Summary

Motivated individual with essential landscaping expertise, prioritizing safety and client satisfaction. Eager to acquire new skills while refining existing ones to deliver exceptional results. Strong focus on maintaining high standards in all work activities.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Senior Sandwich Artist

Subway
10.2021 - Current
  • Developed strong rapport with regular customers through engaging conversations while providing personalized service based on their preferences.
  • Enhanced customer satisfaction by efficiently preparing high-quality sandwiches and consistently maintaining a clean work environment.
  • Contributed to a positive team atmosphere by collaborating with colleagues to complete tasks efficiently during peak hours.
  • Assisted with staff training, sharing expertise on sandwich crafting techniques, product knowledge, and company policies.
  • Assisted with cash handling duties, including opening and closing registers, maintaining accurate cash drawer balances, and making timely deposits.

Canteen assistant

Redlands Tigers Cricket Club canteen
03.2021 - 01.2022
  • Cleaned and sanitized surfaces, tools, and equipment.
  • Restocked condiments, beverages, and utensils per expected use levels.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Prepared ingredients and recipe components ahead of time.
  • Enhanced food quality by maintaining high standards of cleanliness and sanitation in food preparation areas.

Trainee

Sports Assistant
01.2022 - 11.2023
  • Learned new materials, processes, and programs quickly.
  • Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
  • Attended training courses to build understanding of processes, techniques, and industry.
  • Supported departmental tasks to increase understanding of industry processes.

Education

No Degree -

Redlands College
11-2023

Diploma Leadership & Management, Diploma of Sport -

TAFE Queensland
QLD
12-2025

Skills

  • Time management
  • Team collaboration
  • Attention to detail
  • Customer service
  • Conflict resolution
  • Customer relationship management
  • Performance improvement
  • Teamwork and collaboration

Certification

  • First aid and CPR, 2021
  • White card, 2021
  • Driver's License, 2023 (p)

Timeline

Trainee

Sports Assistant
01.2022 - 11.2023

Senior Sandwich Artist

Subway
10.2021 - Current

Canteen assistant

Redlands Tigers Cricket Club canteen
03.2021 - 01.2022

No Degree -

Redlands College

Diploma Leadership & Management, Diploma of Sport -

TAFE Queensland

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Jenna Cowell