JENNA DUNCAN
Frenchville,Qld
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
Recruitment Specialist
IPA
04.2021 - 03.2022
- End to end recruitment, Rostering, Case Management, Payroll, Attend to HR matters, Compliance Reporting, Candidate and client servicing, WHS assessments and reporting
Administrative Officer
Tieri Hotel
09.2020 - 04.2021
- Compiling reports and adhering to strict deadlines, Answering queries by phone and emails, Maintaining filing systems, Cash and safe reconciliation, Booking and charging out accommodation, Customer Service, Adherence to Qld legislation for liquor and gaming
HR Officer
Middlemount Coal
Middlemount, QLD
07.2020 - 09.2020
- Assist employees with HR processes, Assist with medical appointments, Compile monthly reports within strict timeframes, Interview candidates for mining roles, Order and deliver uniforms, Attend meetings with management regarding staff performance reviews
Administrative Officer
Capella Outpatients Clinic (Queensland Health)
08.2019 - 07.2020
- Administrative duties to run a medical centre including booking appointments as priority, Answering queries by phone and emails, Maintaining filing systems, Monthly WHS checks and follow ups to suit Qld Health standards, Adaptable to policies and procedures, Ordering cleaning stock for the clinic, Cleaning the health clinic as an independent cleaner to a Qld Government standard, Yard work around the clinic such as blowing and hosing
Administrative Officer
Queensland Police Service
10.2010 - 07.2019
- Administrative duties to run a station, Answer HR queries by phone and emails, Correction and processing of HR forms, Backfilling other Admin staff, Maintaining filing systems, Front counter services including booking appointments to suit officers’ schedules, Adaptable to policies and procedures, Constructing rosters, Stock auditing, Data entry and report building in strict timeframes, Written and verbal communication between officers and other government agencies, Full knowledge of Microsoft Office, Outlook and Police reporting systems, Processing and payments of invoices, Completing officers’ timesheets and overtime payments, Purchasing good for officers and the community and monthly reconciliations, Electronic record keeping of all correspondence between officers and stations, Assisting senior officers in delivering high case information to other governing agencies
Customer Service / Hospitality
Rockhampton Leagues Club
08.2004 - 12.2010
- Food and Beverage delivery and handling, Setting up of functions and weddings, WHS obligations, Supervising junior staff
Administrative Officer
Offender Health Services
12.2008 - 10.2010
- Administration and Reception duties, Answering queries by phone and emails, Data entry and data processing, Interaction with high risk prisoners, Mail duties, Maintaining filing systems, Booking medical appointments and organising transport of prisoners
Education
Diploma of Counselling, TERTIARY EDUCATION -
Careers Australia
01.2017
Diploma of Business - HR Recruitment Selection and Induction Processes, TERTIARY EDUCATION -
CQ TAFE (Distance Education)
01.2005
SECONDARY SCHOOL -
North Rockhampton High School
01.2004
References
- Sallyann Butterworth, Recruitment Specialist - IPA, 0412873002
- Ian Hutchieson, Detective Senior Sergeant, SCAN, 0410553104
Timeline
Recruitment Specialist
IPA
04.2021 - 03.2022
Administrative Officer
Tieri Hotel
09.2020 - 04.2021
HR Officer
Middlemount Coal
07.2020 - 09.2020
Administrative Officer
Capella Outpatients Clinic (Queensland Health)
08.2019 - 07.2020
Administrative Officer
Queensland Police Service
10.2010 - 07.2019
Administrative Officer
Offender Health Services
12.2008 - 10.2010
Customer Service / Hospitality
Rockhampton Leagues Club
08.2004 - 12.2010
Diploma of Counselling, TERTIARY EDUCATION -
Careers Australia
Diploma of Business - HR Recruitment Selection and Induction Processes, TERTIARY EDUCATION -
CQ TAFE (Distance Education)
SECONDARY SCHOOL -
North Rockhampton High School
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