Jenna Garcia
Ringwood
Summary
Currently studying and completing Certificate III in hairdressing at Biba Academy. At Biba Hawthorn and Crooks Fitzroy I had expertise in hair styling techniques and salon maintenance, I significantly contributed to a positive customer experience, mastering various haircut styles and ensuring a hygienic work environment.
Overview
4
4
years of professional experience
Work History
Barber
Crooks Fitzroy
12.2023 - 03.2024
- Contributed to increased customer retention by delivering consistent, high-quality services during each appointment.
- Demonstrated adaptability by adjusting haircut techniques based on unique hair types, textures, and growth patterns of clients.
- Enhanced customer satisfaction by providing precise and stylish haircuts tailored to individual preferences.
- Collaborated with senior barbers to learn advanced techniques, refining skills and improving overall craftsmanship.
Apprentice Hairdresser
Biba Hawthorn
03.2023 - 08.2023
- Assisted senior hair stylists with washing and preparing clients hair for services also assisting with colour by helping apply colour and putting on toners.
- Assisted front desk by answering phone calls, taking appointments and checking clients in.
- Helped finish services by washing and styling hair.
- Performed basic housekeeping duties such as sweeping, taking out trash and collecting dirty linens for wash.
- Enabled seamless appointment scheduling using digital tools such as online booking platforms.
- Demonstrated adaptability by quickly learning new products introduced into salon offerings.
- Ensured proper inventory management by accurately tracking product usage during appointments and restocking supplies as needed.
Apprentice Hairdresser
Blondes and Creative Colour
07.2020 - 03.2023
- Assisted hair stylists with colour work by applying base colours and toners.
- Enhanced client satisfaction by providing high-quality haircuts, colour services, and styling techniques.
- Assisted front desk by answering phone calls, taking appointments and checking clients in.
- Maintained a clean and organized work area, adhering to strict sanitation guidelines for health and safety purposes.
- Helped get clients' hair ready for treatment by shampooing and conditioning at wash station.
- Used social media platforms to promote salon and services.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Maintained stock by doing weekly colour and product orders
Education
Certificate III in Barbering - Barbering
Biba Academy
Melbourne, VIC06.2024
Certificate III in Hairdressing - Hairdressing
Biba Academy
Fitzroy, VIC12.2024
Skills
- Quick Learner
- Team Collaboration
- Customer safety
- Verbal communication strength
- Balayage technique
- Appointment Scheduling
- Cleaning and sanitizing
Timeline
Barber
Crooks Fitzroy
12.2023 - 03.2024
Apprentice Hairdresser
Biba Hawthorn
03.2023 - 08.2023
Apprentice Hairdresser
Blondes and Creative Colour
07.2020 - 03.2023
Certificate III in Barbering - Barbering
Biba Academy
Certificate III in Hairdressing - Hairdressing
Biba Academy
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