Jenna Hale
Ripley,QLD
Summary
Experienced Centre Director with a strong background in managing operations, staff development, and strategic planning. I possess strong leadership skills, am adept at fostering a team-oriented environment that promotes happiness, productivity and efficiency. Instrumental in initiating programs and implementing new strategies to enhance centre performance. Strong advocate for children, staff engagement and family satisfaction, consistently striving for excellence in service delivery.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Centre Director
Innovative Early Learning
Artarmon Sydney
04.2018 - 08.2025
- Oversaw all daily operations, ensuring smooth centre functionality.
- Developed staff schedules and managed assignments for optimal coverage.
- Facilitated training sessions on policies and procedures for new employees.
- Coordinated community outreach programs to engage local families and organisations.
- Maintained inventory of supplies and equipment for centre activities.
- Implemented safety protocols, ensuring a secure environment for all participants.
- Collaborated with stakeholders to enhance program offerings and services.
- Assisted in managing budgets and financial records to support operations.
Teaching Centre Director
Nicky's Kids Town
Artarmon Sydney
05.2015 - 04.2018
- Directed daily operations of childcare centre to ensure efficient functioning.
- Ensured compliance with state regulations and licensing requirements for all facilities.
- Fostered strong relationships with parents through consistent communication and involvement initiatives.
- Provided training and support to teachers on classroom management, curriculum development, and teaching methods.
- Maintained accurate records of attendance, meals served, medical incidents, and reports.
- Handled customer service inquiries from parents regarding children's needs or experiences.
- Resolved staff conflicts to promote a harmonious work environment.
Lead Educator
Nicky's Kids Town
Artarmon Sydney
11.2014 - 05.2015
- Led curriculum development to enhance educational outcomes.
- Implemented classroom management strategies to create effective learning environments.
- Facilitated parent-teacher meetings to discuss student progress and identify needs.
- Collaborated with community organizations to enrich educational programs and resources.
- Conducted team meetings to evaluate children's progress and improvement initiatives.
- Developed innovative teaching methods tailored to diverse learning requirements.
- Communicated daily activities and behavioural insights with parents and guardians.
- Promoted positive self-esteem and respect in the Early Learning environment while fostering a love for learning.
Education
Diploma of Children's Services - Early Childhood Education And Care
ECTARC
Wollongong, NSW08-2008
Certificate Three in Childrens Services - Early Childhood Education And Care
ECTARC
Wollongong, NSW05-2004
Year 10 certificate -
Fraser high school
New ZealandSkills
- Adaptability and flexibility
- Training and supervision
- Family partnership
- Familiar with CCS protocols
- Budget oversight
- Community engagement
- Safety compliance
- Regulatory adherence
- Inventory management
- Conflict resolution
- Effective communication
- Team building
- Training facilitation
- Parent engagement
- Emergency first aid certification
- Time management
- Family relations management
- Staff evaluations
- Classroom oversight
- Records coordination
- Curriculum development
- Classroom supervision
- Recordkeeping compliance
- Emergency response readiness
- Operational management
- Cost control measures
- Team leadership
- Risk management
Accomplishments
- Achieved a winning place 3 times (Annually) in the NSW Excellence in Early Childhood Education and Care Awards
- Awarded most innovative center with the Lux Group
Certification
- Fire Safety Training
- Child protection training
- Safe sleep training
- Food safety supervisor
- Police Check
- NSW WWCC number (Currently arranging a Queensland Blue Card)
- First Aid and Willing to obtain CPR refresher
- Child Safe Standards Training
Reference Details
- Amanda Meng - Approved Provider of Innovative Early Learning - 0426631011
- Ken Yang - Approved Provider of Innovative Early Learning - 0451886775
Timeline
Centre Director
Innovative Early Learning
04.2018 - 08.2025
Teaching Centre Director
Nicky's Kids Town
05.2015 - 04.2018
Lead Educator
Nicky's Kids Town
11.2014 - 05.2015
Diploma of Children's Services - Early Childhood Education And Care
ECTARC
Certificate Three in Childrens Services - Early Childhood Education And Care
ECTARC
Year 10 certificate -
Fraser high school
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