Jenna Koletis
Surrey Hills
Summary
Experienced with providing excellent customer service and maintaining organized store environments. Utilizes product knowledge and effective communication to meet customer needs and drive sales. Track record of working well with team members, ensuring smooth operations and positive shopping experience.
Experienced with food preparation, dishwashing, and kitchen maintenance. Utilizes effective multitasking to support smooth kitchen operations and assist chefs. Knowledge of hygiene standards and safety protocols to ensure clean and organized kitchen environment.
Experienced with providing compassionate care and support to elderly individuals. Utilizes effective communication to build trust and rapport. Track record of delivering personalized care that meets unique needs of each resident.
Overview
5
5
years of professional experience
Work History
Retail Worker
Kmart
12.2023 - 10.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
Kitchen Hand
Kentucky Fried Chicken
09.2022 - 07.2023
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Canterbury age care
01.2021 - 01.2022
- I volunteered here with my high school to help out, with doing so I would engage in fun games with the elderly, help them get around, prepare lunch for them and assisted with leisure activities such as walks
Kew salvos
01.2020 - 01.2021
- I stocked re stocked clothing racks
- Tidied floors & the changing room
- Trained to to use POS machine
- Served customers
Education
Certificate III - Hairdressing
Box Hill Tafe
Box Hill, VIC01.2025
High School Diploma -
Canterbury Girls Collage
01.2022
Skills
- Autonomous work
- Teamwork
- Leadership
- Active listening
- Motivation
- Positive mindset
- Excellent communication
- Practical thinking
- Customer service
- Patience and empathy
- Reliability and punctuality
- Store maintenance
- Professional appearance
Timeline
Retail Worker
Kmart
12.2023 - 10.2024
Kitchen Hand
Kentucky Fried Chicken
09.2022 - 07.2023
Canterbury age care
01.2021 - 01.2022
Kew salvos
01.2020 - 01.2021
Certificate III - Hairdressing
Box Hill Tafe
High School Diploma -
Canterbury Girls Collage
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