Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jenna Loschiavo

Albany Creek,QLD

Summary

I am a reliable, hardworking, and customer-focused individual with over four years of experience in customer service. I have developed strong communication skills and enjoy helping customers find solutions while providing friendly and professional service.

I thrive in team environments, am always willing to learn new skills, and take pride in completing tasks efficiently and to a high standard. With a strong work ethic, positive attitude, and commitment to workplace safety, I am eager to contribute to a fast-paced retail environment and deliver an excellent experience for customers and team members alike.

Overview

5
5
years of professional experience

Work History

Barista/Cafe Barista

Espresso Square
Brisbane , QLD
08.2025 - Current

Worked as barista in busy city coffee shop, developing customer service, communication, and teamwork skills in fast-paced environment. Prepared and served high-quality coffee and beverages, took customer orders, and processed payments efficiently while delivering friendly and attentive service.

Executed strong multitasking and attention to detail while working under pressure during peak periods. Collaborated with team members to ensure smooth daily operations, maintained cleanliness and hygiene standards, and assisted with stock rotation and restocking.

Crew Member/Barista

Hungry Jacks
Albany Creek, QLD
01.2021 - 08.2025

Operated in fast-paced hospitality environment at Hungry Jacks, handling customer orders, processing cash transactions, and delivering friendly, efficient service during peak hours.

Prepared drinks to standard recipes at coffee barista station while assisting with food preparation and maintaining cleanliness, hygiene, and safety standards, which enhanced teamwork and multitasking skills under pressure.

Education

SIT30622 - Certificate III in Hospitality

Albany Creek State High School
Brisbane
01-2024

SIT30122 - Certificate III in Tourism

Albany Creek State High School
Albany Creek
01-2024

• BSB10120 - Certificate I in Workplace Skills

Albany Creek State High School
Albany Creek, QLD
01-2023

Skills

Dependable and trustworthy

Collaborative team player

Eagerness to learn

Clear communication

Efficient under pressure

Detail-oriented

Time management

Strong customer relations

Initiative and self-motivation

Product knowledge

Timeline

Barista/Cafe Barista

Espresso Square
08.2025 - Current

Crew Member/Barista

Hungry Jacks
01.2021 - 08.2025

SIT30622 - Certificate III in Hospitality

Albany Creek State High School

SIT30122 - Certificate III in Tourism

Albany Creek State High School

• BSB10120 - Certificate I in Workplace Skills

Albany Creek State High School
Jenna Loschiavo