Jenna Mcloughlin

• Assisted with daily hospitality operations, ensuring exceptional service quality.
• Resetting different areas of the City for meeting rooms and dining rooms are ready for various staff
• Responding to emails regarding booking of rooms catering requests etc.
• Assisting the hospitality support team with admin tasks
• Preparing and delivering any catering orders to various rooms.
• Developed strong relationships with elective members and stakeholders within the City of Wanneroo
• Maintained cleanliness and organization of kitchens throughout the City , including stocking of tea/coffee services etc

Working as a chef for an upmarket catering company based in Perth, I maintained a highly respected reputation by delivering innovative and modern cuisine, consistently incorporating Western Australia's freshest local produce, in line with the company's expectations.

Food preparation: Preparing ingredients and dishes with precision and creativity.

Onsite Cooking: Cooking at various venues, both indoor and outdoor locations.

Event Catering: Serving a diverse range of events, including small, intimate dinners, backstage green room services, large VIP banquets, and weddings.

Corporate dinners, council meeting dinners, afternoon tea, breakfast, etc.

Team Collaboration: Working independently or as part of a large or small team, depending on the event's requirements.

Logistics Management: Driving and delivering food and equipment to and from each venue.

· Sales Expertise: Proven track record in commission-based sales, with the ability to drive revenue and achieve targets.

· Customer Engagement:Skilled in interacting with customers, understanding their needs, and providing tailored solutions.

· Technical Support: Experienced in troubleshooting and resolving technical issues, ensuring customer satisfaction.

· Maintenance: Competent in performing routine maintenance tasks to ensure optimal functionality of equipment.

Food Preparation: Knowledgeable in food preparation techniques, with a passion for cooking and sharing culinary skills through demonstrations

Key Achievements:

Assisting in Developing and implementing a high impact Food Safety Plan over three years, achieving HACCP Certification.

Assisting in successful kitchen upgrades across HBF arena.

General Kitchen Duties: Managing general kitchen duties preparing food items for Cabinet and Various functions and maintaining a clean and organized work environment.

Working independently and creating recipes and new dishes for the cafe.

Running functions and events and ensuring all aspects are delivered effectively.

Inventory Management: Using Predictle and ordered food and packaging supplies for multiple outlets, ensuring optimal stock levels and minimizing waste.

Independently handled deliveries, ensuring timely and accurate receipt and distribution of goods.

Staff Training: Trained new staff on operational procedures, safety and HACCP protocols, and customer service standards,

Stocktaking and Data Entry: Conducted stocktaking and accurately inputted inventory data on a monthly basis.
Health and Safety: Oversaw health inspections and HACCP (Hazard Analysis Critical Control Point) monitoring to ensure food safety and compliance.
Kitchen Maintenance: Performed monthly maintenance checks on three kitchens, ensuring all facilities were operating efficiently using Mex

Front-of-House Assistance: Assisted with front-of-house service during peak hours to maintain service standards and customer satisfaction.

• Assisted in developing staff schedules and organizing team assignments.