Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jenna Sotiropoulos

DOB: 14/10/2002 ,Panania

Summary

Dedicated Quality Assurance Officer with up to 3 years of experience in implementing and managing quality control processes in road construction and maintenance (Asphalt and Concrete Pavement). Strong understanding of procedures, practicality and specifications due to on field experience. Skilled in data analysis, problem-solving, operational efficiency, documentation and reporting, while prioritising safety. Highly organised and collaborates effectively with multiple parties to achieve common goals and maintain company policy and standards. Adept at managing projects and resources to drive successful outcomes. Diligent work ethic and committed to enhance knowledge and developing greater skills.

Overview

4
4
years of professional experience

Work History

Safety and Quality Assurance Officer

NA Group
10.2022 - Current
  • Conduct regular inspections of asphalt materials and processes to ensure compliance with project specifications and safety standards
  • Calculate tonnages and spread rates for every job and liaise with suppliers to receive asphalt at the required intervals and quantities within budgets
  • Assist with scoping and planning of future works
  • Collaborate with project managers and engineers to address quality concerns and implement corrective actions
  • Maintain accurate records of pavement results, ensuring all data is documented and accessible for audits
  • Oversee asphalt materials, including product, compaction, and density analysis
  • Conduct regular safety inspections and audits to identify potential hazards and prevent accidents and injuries
  • Oversee quality assurance processes, ensuring team's outputs meet or exceed standards
  • Conduct daily inspection and report on finished products for quality assurance and adherence to specifications
  • Ensure adherence to SWMS and Safe Work regulations, leading to a safer work environment for all employees
  • Provide task specific PPE to ensure safety of the workforce
  • Investigate incidents thoroughly, identifying root causes and implementing preventive measures accordingly
  • Conduct incident and/or near miss reports and obtain witness statements

Cafe Manager

The Lark
02.2021 - 10.2022
  • Performed managerial duties within the shop as well as creating strong customer relations
  • Developed knowledge on running a higher role within a business and what handling money of both large and small amounts involves
  • Enhanced confidence in the workplace while taking on greater responsibilities
  • Trained cafe employees to consistently exceed customers' expectations and provide superior service
  • Delivered excellent customer service experiences by addressing concerns promptly and professionally
  • Handled business administration functions such as cash register counting and supply ordering
  • Maintained rigorous health and safety standards, ensuring clean and safe dining experience for all patrons

Early Learning Teaching Assistant

Revesby Heights Kindergarten
10.2020 - 10.2022
  • Spent extended periods of time working with children
  • Established open communication and positive relationships with students, parents, peers, and administrative staff
  • Developed positive rapport with students of various and diverse backgrounds
  • Gained more knowledge on how to effectively manage time and patience
  • Increased experience and knowledge balancing roles as well as managing heavy responsibilities regarding the children
  • Maintained positive and professional classroom environment throughout school year
  • Provided additional support for students with special needs, ensuring they received appropriate accommodations and resources

Education

High School Diploma -

Mount Saint Joseph Catholic College
Milperra, NSW
09-2020

Skills

  • Strong knowledge of materials science and pavement design
  • Excellent analytical and problem-solving abilities
  • Effective communication and teamwork skills
  • Occupational safety
  • Hazard identification
  • Workplace inspections
  • Incident reporting
  • First Aid and CPR training

Timeline

Safety and Quality Assurance Officer

NA Group
10.2022 - Current

Cafe Manager

The Lark
02.2021 - 10.2022

Early Learning Teaching Assistant

Revesby Heights Kindergarten
10.2020 - 10.2022

High School Diploma -

Mount Saint Joseph Catholic College

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Jenna Sotiropoulos