Summary
Overview
Work History
Education
Skills
Timeline
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Jenna Waugh

Summary

Communicative Police Officer successful at developing positive relationships with colleagues and members of the public. Approaches each situation with understanding, compassion and concern. Always followed lawful procedures to maintain safety. High level of written and verbal communication. Excellent record of promotion and recognition for going beyond duty. Numerous awards to support ethical, compassionate and diligent work.

Love working as part of a team and find pleasure in helping others.

Overview

23
23
years of professional experience

Work History

Police Officer

Tasmania Police
02.2006 - 03.2023
  • Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
  • Reduced criminal activity in assigned areas through proactive policing and community engagement.
  • Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
  • Assisted in the development of crime prevention strategies, resulting in safer neighbourhoods.
  • Collaborated with other law enforcement agencies to solve complex cases and apprehend dangerous criminals.
  • Testified effectively in court, contributing to successful prosecutions of offenders.
  • Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
  • Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.
  • Enforced traffic laws diligently, promoting road safety and reducing accident rates.
  • Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
  • Served as a school resource officer, improving relationships between youth and police through positive interactions and educational programs.
  • Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
  • Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
  • Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
  • Secured crime scenes, gathered evidence, and questioned witnesses.
  • Answered emergency calls for help from citizens and business owners.
  • Conducted witness interviews and gathered details regarding incidents to determine best course of action.
  • Apprehended offenders and conducted interviews and interrogations.
  • Conducted preliminary investigations at scenes of major crimes.
  • Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
  • Gathered necessary information for court appearances and testified as witness under oath in court.
  • Rendered aid to accident victims and other persons requiring first aid for physical injuries.
  • Assisted in special investigations and crime prevention programs.
  • Thoroughly analyzed criminal information and processed crime scenes.
  • Obtained information from arrested subjects to conduct debriefings.
  • Reduced process inaccuracies while investigating child protection youth crimes and assisting state prosecution cases.
  • Professional crime and drug Investigator.
  • Youth Justice Authorised Officer
  • Advanced interviewing of vulnerable witnesses.

Pharmacy Assistant

Amcal Pharmacy
03.2003 - 02.2006
  • Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
  • Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
  • Contributed to increased sales by offering expert advice on over-the-counter medications and products.
  • Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
  • Aided in the reduction of prescription errors by meticulously verifying patient information and medication details.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Maintained current knowledge of industry trends by participating in continuing education opportunities related to pharmaceuticals.
  • Received incoming supplies and stocked in correct locations.
  • Merchandised over-the-counter goods and rotated stock.
  • Communicated instructions to patients or caregivers about proper use and storage of drugs.
  • Completed cash register transactions by handling credit and cash payments using pharmacy register system.
  • Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
  • Critical incident First Aid, CPR and workplace first aid.

Bakery Assistant

Bakers Delight
04.2000 - 04.2003
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Enhanced customer satisfaction by providing exceptional service and handling special requests for bakery products.
  • Assisted in increasing bakery sales through effective product merchandising and displaying attractive, fresh baked goods.
  • Maintained high-quality standards by following proper baking techniques and adhering to strict hygiene guidelines.
  • Enhanced teamwork within the bakery staff through open communication channels that fostered collaboration on daily tasks and problem-solving matters.
  • Maintained clean, organized kitchen to maximize efficiency and food safety.
  • Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.

Education

Bachelor of Arts - Psychology And Law

University of Tasmania
Hobart, TAS
12.2011

Skills

  • Criminal Investigations
  • Community Engagement
  • Legal Compliance
  • Emergency Planning
  • De-Escalation Techniques
  • Schedule Setting
  • Community Relations
  • Court Preparation
  • Dispatch
  • Planning and Coordination
  • Law Enforcement
  • Risk Mitigation
  • Report Writing
  • Cultural Awareness
  • Integrity and Honesty
  • Active listening
  • Conflict resolution
  • Emotional intelligence
  • Investigative skills
  • Public speaking
  • Adaptability and flexibility
  • First aid knowledge
  • Decision making
  • Time management
  • Problem solving
  • Leadership abilities
  • Critical thinking
  • Patience and empathy
  • Computer literacy
  • Public Safety

Timeline

Police Officer

Tasmania Police
02.2006 - 03.2023

Pharmacy Assistant

Amcal Pharmacy
03.2003 - 02.2006

Bakery Assistant

Bakers Delight
04.2000 - 04.2003

Bachelor of Arts - Psychology And Law

University of Tasmania

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Jenna Waugh