Jenna White
Hobart,Tas
Summary
Skilled team player with strong background in the community sector. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities. I am Hardworking and focused on completing work quickly to consistently to exceed targets. Reliable team member accustomed to taking on challenging tasks and Dedicated to business success.
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Organized Administrative Assistant experienced in assisting with daily office needs and managing general administrative activities. Expertise in mathematics and finance-related initiatives. Successful in coordinating and executing meetings, travel, and special events.
Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Enthusiastic professional with several years of experience and well-developed administrative skills in team communication, bookkeeping and scheduling. Career-minded with talents in preparing reports, taking messages and sorting and routing mail. Comfortable working in fast-paced, demanding office environment.
Overview
12
12
years of professional experience
2
2
years of post-secondary education
Work History
Administration Assistant
Department for education, children and young people
Hobart , Tas
08.2023 - Current
- Monitored office equipment usage logs to ensure proper maintenance is performed.
- Scheduled appointments for department personnel as needed.
- Updated contact lists regularly with current information.
- Processed incoming mail on a daily basis and responded to inquiries from internal and external customers in a timely manner.
- Performed general clerical duties such as photocopying, faxing, mailing and scanning documents.
- Assisted with special projects as requested by management team.
- Provided administrative support to management team.
- Developed procedures for streamlining workflow processes within the department.
- Performed data entry tasks accurately within specified timeframes.
- Created and distributed documents, such as agendas and meeting minutes.
- Supported HR functions by preparing new hire packets and conducting onboarding activities.
- Provided administrative support to executive staff, including scheduling meetings and managing calendars.
- Assisted with the preparation of reports, presentations and spreadsheets.
- Provided general clerical support as required by departmental needs.
- Maintained employee attendance records according to company policies.
- Prepared invoices, expense reports, memos, letters, and other documents using Microsoft Office Suite applications.
Dispensary Technician
Priceline Pharmacy
08.2019 - Current
- Satisfied customers by delivering speedy and expert service for all needs.
- Reviewed the incoming orders and assigned work to the team members to maintain a demanding schedule.
- Met targets consistently by working hard and with strong attention to detail.
- Protected business from unnecessary liability by carefully following security and safety standards.
- Received and routed incoming mail, packages, and deliveries.
- Consult with customers to understand desires and suggest best products to meet needs.
- Manage daily tasks consistently and sought out opportunities to go beyond requirements and support business targets.
- Dispense customers medications in a punctual and timely manner to ensure satisfaction of customers needs.
Customer Service Officer
Service Tasmania
Hobart , Tas
08.2021 - 08.2023
- Answered customer inquiries via telephone, email and face-to-face contact.
- Resolved customer issues in an efficient and timely manner.
- Provided excellent customer service by responding to inquiries in a timely and efficient manner.
- Implemented best practices regarding customer service standards across all channels.
- Managed daily operations of the Customer Service Department.
- Provided general administrative support including filing documents, scheduling appointments.
- Handled escalated customer complaints and disputes in a professional manner.
Team leader
Advantage Pharmacy
07.2017 - 04.2019
- Managed business operations, working closely with senior management to develop KPIs, build operating dashboards, and monitor performance.
- Managed the performance of team members, conducted performance appraisals, and managed promotion recommendations.
- Worked with the finance team to manage and streamline accounts payable, accounts receivable, and payroll processes.
- Coordinated and supervised activities of team members to consistently meet customers' needs.
Dispensary Technician
Discount Pharmacy
03.2016 - 03.2017
Dispensary Manager
Priceline Eastlands
01.2014 - 01.2015
Education
Junior Sedans Tasmania Representative
08.2023 - 08.2025
High School Diploma -
Dominic College
Diploma of Nursing - Nursing
Australian Nursing and Midwifery Federation
HobartCert 2&3 in Pharmacy -
Pharmaceutical Society of Australia
Skills
- Attention to detail
- Multitasking
- Problem-solving
- Able to work independently or as a team member
- Punctual and reliable
- Office administration
- Data entry
- Microsoft Office Suite
References
• Alison Barrow - School Business Manager: 0447 389 700
• Elizabeth Nettlefold - Administration Assistant:
0458 030 534
Timeline
Administration Assistant
Department for education, children and young people
08.2023 - Current
Junior Sedans Tasmania Representative
08.2023 - 08.2025
Customer Service Officer
Service Tasmania
08.2021 - 08.2023
Dispensary Technician
Priceline Pharmacy
08.2019 - Current
Team leader
Advantage Pharmacy
07.2017 - 04.2019
Dispensary Technician
Discount Pharmacy
03.2016 - 03.2017
Dispensary Manager
Priceline Eastlands
01.2014 - 01.2015
High School Diploma -
Dominic College
Diploma of Nursing - Nursing
Australian Nursing and Midwifery Federation
Cert 2&3 in Pharmacy -
Pharmaceutical Society of Australia