Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jenna Willemse

Bridgeman Downs,QLD

Summary

Outgoing and friendly barista with experience in a fast-paced café environment. Experienced in preparing a wide variety of beverages, providing exceptional customer service, and handling daily café operations. Strong multitasking abilities and a keen eye for detail ensure high-quality service and customer satisfaction. Proficient in managing transactions, maintaining cleanliness standards, and assisting with inventory management. Skilled in training staff, coordinating schedules, and ensuring smooth workflow during peak hours.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Supervisor & Barista

Molly's Corner Cafe
04.2022 - Current
  • Prepared and served a variety of hot and cold beverages, including coffee, espresso drinks, teas, and smoothies, following standardized recipes and customer preferences.
  • Oversaw daily operations of the cafe, ensuring smooth workflow and timely completion of tasks.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs.
  • Assisted in inventory management by monitoring stock levels of coffee beans, milk, syrups, and other ingredients; restocked supplies as needed.
  • Handled deliveries, including receiving shipments, verifying orders against delivery manifests, and organizing stock in storage areas to maintain inventory accuracy.
  • Promoted business through social media outreach, content development and schedule management.

Barista

Ant & Ola
01.2021 - 09.2021
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Provided exceptional customer service, greeting guests, taking orders, and addressing inquiries and complaints promptly to ensure a positive dining experience.
  • Collaborated with team members to streamline operations during peak hours, ensuring efficient workflow and minimal wait times for customers.

Assistant Dance Teacher

KJ Dance & Cheer
01.2019 - 11.2020
  • Demonstrated professionalism by adhering to studio policies, dress code, and punctuality requirements.
  • Served as a role model for young dancers, demonstrating passion for the art form as well as strong work ethic and discipline.
  • Developed strong relationships with students and parents, maintaining open communication
  • Provided a safe and supportive environment, fostering an atmosphere of trust and respect among students.
  • Contributed to the overall positive culture of the dance studio, promoting a sense of unity and camaraderie among students and staff.

Education

Bachelor of Primary Education -

Australian Catholic University
Brisbane, QLD
2027

High School (Year 7-12) -

Albany Creek State High School
Albany Creek, QLD
11.2023

Skills

  • Friendly and outgoing
  • Professional
  • Customer Service
  • Teamwork and Collaboration
  • Attention to Detail
  • Reliable and Dependable
  • Organizational Skills
  • Hard Working
  • Punctual

Certification

  • SITHFAB002 Responsible Service of Alcohol
  • Barista Training
  • Do Food Safely Certificate
  • COVID Safe Work Training for Dining In

Timeline

Supervisor & Barista

Molly's Corner Cafe
04.2022 - Current

Barista

Ant & Ola
01.2021 - 09.2021

Assistant Dance Teacher

KJ Dance & Cheer
01.2019 - 11.2020

Bachelor of Primary Education -

Australian Catholic University

High School (Year 7-12) -

Albany Creek State High School

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Jenna Willemse