Summary
Overview
Work History
Education
Skills
Timeline
Generic

Steffany Polat

Sydney,NSW

Summary

Dedicated and versatile professional with a proven track record in both customer service and maintenance roles. Adept at delivering exceptional customer experiences through effective communication, problem-solving, and a customer-centric approach. I am skilled in handling diverse customer inquiries, resolving issues, and ensuring satisfaction. In the maintenance domain, demonstrated expertise in conducting routine inspections, performing repairs, and maintaining facilities to ensure optimal functionality. Possesses strong attention to detail, technical proficiency, and a commitment to delivering high-quality service. Proactive and adaptable, capable of thriving in dynamic work environments and seeking an opportunity to contribute my skills and experience in a role that values both customer satisfaction and operational efficiency.

Overview

5
5
years of professional experience

Work History

Maintenance Assistant

Costco
07.2022 - 05.2023
  • Maintained safety conditions and standards in the facility.
  • Executed tasks within time and budget constraints.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Cleaned and sanitised bathrooms, kitchens and other similar areas according to established protocols.
  • Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
  • Improved overall facility hygiene by sanitising high-touch surfaces regularly to minimize the spread of germs.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.

Machine Operator

Return And Earn
08.2018 - 05.2019
  • Monitored compliance with plant procedures, safety, and sanitation protocols as well as government regulation.
  • Managed and monitored processes and machine systems by observing readings on control boards.
  • Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
  • Participated in cross-functional teams focused on achieving company-wide goals related to safety, quality, and productivity improvements.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
  • Adhered to strict quality control measures, guaranteeing consistent product output that met or exceeded customer expectations.

Education

High School Diploma -

Canterbury Girls High School
Canterbury, NSW
09.1991

Certificate III - Office Duties

Bankstown Tafe
02.1993

Skills

  • Supply and Parts Ordering
  • Vehicle Maintenance
  • Equipment testing
  • Power Tools Proficiency
  • Team Collaboration
  • Problem-solving abilities
  • Customer Service
  • Ability to Multitask

Timeline

Maintenance Assistant

Costco
07.2022 - 05.2023

Machine Operator

Return And Earn
08.2018 - 05.2019

High School Diploma -

Canterbury Girls High School

Certificate III - Office Duties

Bankstown Tafe
Steffany Polat