Jenni Carey
Darwin
Summary
I am an office professional with strong organizational skills and focus on efficient operations and support. Proven track record in managing schedules, coordinating events, and handling communications. Known for fostering team collaboration and adaptability in dynamic environments. Reliable in meeting deadlines and achieving results. Skilled in Microsoft Office Suite, project management, and customer service.
Overview
35
35
years of professional experience
Work History
Office Co-Ordinator
Demountable Sales & Hire
10.2023 - 01.2025
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Monitoring and Responding to Emails/Website Enquiries, submit quote details onto One IT system.
- Liaise with Sales consultant with Purchase orders and Accounts inserting onto Xero System for payment
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organisation.
- Served as a point of contact for clients visiting the office, providing exceptional customer service.
- Maintained strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.
- Increased efficiency by regularly evaluating office workflows and recommending improvements as necessary.
- Oversaw maintenance requests for office equipment, ensuring prompt repairs or replacements as needed to prevent downtime.
Regional Administration Officer
CatholiccareNT
03.2021 - 09.2023
- Ensure high quality and efficient execution of office and organizational systems in the Berrimah, City, Malak & Palmerston Offices
- Responsible for the oversite (supervision) of five direct reports
- Accountable for the orientation of all new staff, contractors, and site visitors
- Coordinate regular updates of information around administrative policy via email and in meetings to all staff
- Assist in key events and functions in terms of planning, preparation and implementation ordering resources and coordinating
- Scheduling, preparation, and notification of monthly site meetings, including agendas, minutes and set up
- Maintain administrative and financial systems including car and room bookings, petty cash reconciliation, purchase orders, equipment, correspondence, postage, and freight
- Ensure audits of fire safety systems, electrical equipment and site emergency response procedures are undertaken in line with CatholiccareNT WHS policy and procedures
- Maintain all asset management systems and records for CCNT Fleet Vehicles
- Accountable to rostering administrative staff, adjusting rosters, and covering absences
- Liaise with external agencies to maintain office integrity
- Manage staff complaints regarding office maintenance issues
- Developed strong working relationships with colleagues, contributing to a positive work environment.
- Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
Client Services Officer
Mornington Peninsula Legacy Club Inc
09.2015 - 05.2020
- Responsible for providing advice and support to our clients and volunteer members with the highest level of service in dealing with their enquiries about their allocated widows on our CRM/Enigma and Excel Data Base, in person, over the phone or via email
- Perform administrative tasks including receive, assess and take action on internal and external telephone enquiries, filing documents accordingly, photocopying, scanning and email
- Compiled data for monthly meetings, by creating financial spreadsheets, organisational charts and company data reports using Microsoft Excel/Word
Program/Administrative Assistant
Department of Human Services - Health Programs
07.2000 - 11.2009
- Co-ordinated all Health Programs functions for a team of 20 employees
- Maintained detailed administrative and procedural processes to improve accuracy and efficiency
- High quality interpersonal skills including managing customer needs including effectively and concisely balancing organizational and customer needs
- Effectively worked with Regional Managers, Executive staff, and members of the public to meet required organizational needs
- Exceptional use of internal, external enquires via Telephone, email facsimile and face to face communication
- Outstanding organizational skills including the Co-ordination of Manager’s events diary and monitoring of e-mail actions required in their absence
- Highly developed organizational skills including Scheduling and co-ordinate meetings and appointments for the Health Program, prepare agendas and take minutes, Organise setting up of rooms and arrange for catering
- Effectively manage own workload, including adherence to timelines
Project Officer
Department of Human Services
01.2000 - 06.2000
Human Resource Officer
Department of Human Services
05.1999 - 12.1999
Workcover Claims Administrator
Department of Human Services
01.1996 - 04.1999
Payroll Officer
Department of Human Services
07.1993 - 12.1996
Typist/Personnel Manager & Payroll
Mayday Hills Hospital
04.1990 - 06.1993
Skills
- Administration Professional
- Strong Work Ethic
- Client Focused
- Reliable
- Customer Service
Trainingandpersonaldevelopment
- Current Ochre Card, 01/31/25
- Current National Police Check
- Current First Aid Certificate
- Covid-19 vaccinated, 07/01/21
- Recognise & Respond appropriately to domestic & family violence course, 09/01/21
- Medical Reception and Billing Course, 11/01/20 - 12/31/20
- CRM/Enigma, 2018
Timeline
Office Co-Ordinator
Demountable Sales & Hire
10.2023 - 01.2025
Regional Administration Officer
CatholiccareNT
03.2021 - 09.2023
Client Services Officer
Mornington Peninsula Legacy Club Inc
09.2015 - 05.2020
Program/Administrative Assistant
Department of Human Services - Health Programs
07.2000 - 11.2009
Project Officer
Department of Human Services
01.2000 - 06.2000
Human Resource Officer
Department of Human Services
05.1999 - 12.1999
Workcover Claims Administrator
Department of Human Services
01.1996 - 04.1999
Payroll Officer
Department of Human Services
07.1993 - 12.1996
Typist/Personnel Manager & Payroll
Mayday Hills Hospital
04.1990 - 06.1993
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