Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Languages
Timeline
Generic

Jenni Zoue

Sydney,NSW

Summary

Results-driven team leader with experience in campaign support, stakeholder engagement, collaboration, written communication, and problem-solving. Proven track record of meeting client needs, fostering strong relationships with stakeholders, and driving business growth.

Overview

5
5
years of professional experience

Work History

Team Leader

Ernst & Young Sweeney
04.2023 - Current


  • Identified trends and insights from datasets to support strategic decision making and ensure the integration of data findings meet with business objectives to drive growth and innovation.
  • Designed and executed agile data collection strategies across 4 large-scale infrastructure projects to deliver on time and within budget, improving efficiency and data accuracy by 20%.
  • Coordinated the implementation of multiple initiatives, assessing current capabilities and mapping workflows to identify opportunities for innovation and process enhancement

Sales Associate

Swarovski
10.2020 - 05.2023
  • Surpass sales metrics within first two months of employment - placing 1st in MQ Park and 13th in NSW
  • Deliver high quality customer service to every customer - earning 25% revenue increase for the store
  • Resolve difficult customer requests through diplomacy and patience to uphold company branding.

Data Analytics Intern

Evankite
07.2022 - 12.2022
  • Directed and led team members to collect, collate and interpreted data using quantitative and qualitative methods
  • Organized and executed a large scale survey to collect feedback from parents, resulted in 85% response rate
  • Experience in data analysis software such as R and SPSS, with a focus on interpreting data into actionable insights.

Sales & Business Development Intern

KBRZ
07.2020 - 12.2020
  • Increase brand awareness by 15% through developing and implementing innovative marketing campaigns across multiple channels (digital, social, email, events).
  • Managed CRM database, ensuring accurate tracking of prospects through the sales funnel for better conversion rates.
  • Developed clear and concise written communication materials, including proposals and reports, to convey information to stakeholders


Research Consultant

Lonergan
03.2019 - 09.2020


  • Collaborated with cross-functional teams to design and execute surveys, analyze data, and develop actionable insights that informed campaign strategies
  • Built strong relationships with stakeholders to understand business needs, communicate insights, and develop targeted customer service approaches
  • Leveraged data insights to optimize campaign performance, focusing on engagement, response, and conversion rates to drive business growth

Education

Bachelor of Commerce major in Decision Science and Economics -

Macquarie University
North Ryde, NSW

Skills

  • MS Suite (Excel, Powerpoint, Word)
  • R
  • Power BI
  • SPSS
  • Qualtrics
  • Teamwork and Collaboration
  • Problem-Solving
  • Attention to Detail

Websites

Accomplishments


  • Spearheaded methodology reviews for 5 concurrent projects, driving $3M annual revenue (EYS)
  • Successfully liaised between fieldwork teams and senior leadership, securing $1M annual funding for projects and ensuring timely completion. (EYS)
  • Analyzed market trends and informed 3 successful campaigns, boosting brand awareness by 25% and generating 15% more leads. (KBRZ)

Languages

English
Cantonese

Timeline

Team Leader

Ernst & Young Sweeney
04.2023 - Current

Data Analytics Intern

Evankite
07.2022 - 12.2022

Sales Associate

Swarovski
10.2020 - 05.2023

Sales & Business Development Intern

KBRZ
07.2020 - 12.2020

Research Consultant

Lonergan
03.2019 - 09.2020

Bachelor of Commerce major in Decision Science and Economics -

Macquarie University

Similar Profiles

CREATE PROFILE
Jenni Zoue