Jennie Huggins

• Focus on building strong long term relationships, understanding client needs and driving growth for both client and company.
• Key Responsibilities include serving as the primary contact, anticipating and addressing client needs, coordinating internal teams to deliver solutions, identifying opportunities for increased business, negotiating contracts and ensuring client satisfaction to foster loyalty and retention.

• Company Overview: (50 employees)
• Oversaw daily operations, ensuring compliance with health and safety regulations.
• Implemented cost control measures, enhancing profitability while maintaining service quality.
• Managed staff scheduling, optimizing resource allocation for peak performance.
• Developed and executed marketing strategies to increase venue visibility and customer engagement.
• Led training sessions for new staff, fostering a culture of excellence in service delivery.
• Maintained updated knowledge of industry trends, competitor offerings, and market demands to inform strategic decisions about future event offerings at the venue.

Designing, developing and delivering hospitality training programs and materials while also conducting assessments to evaluate student competency and providing feedback for improvement. Key responsibilities include maintaining compliance and training standards, adapting instruction to diverse learning needs and providing a supportive learning environment to help individuals acquire new skills and knowledge for career advancement.

• Company Overview: (30 employees)
• Oversaw daily operations, ensuring compliance with health and safety regulations.
• Developed and executed marketing strategies to increase venue visibility and customer engagement.
• Implemented cost control measures, enhancing profitability while maintaining service quality.
• Managed staff scheduling, optimizing resource allocation for peak performance.
• Maintained updated knowledge of industry trends, competitor offerings, and market demands to inform strategic decisions about future event offerings at the venue.