Jennie Stokes

• Provided leadership in developing best practices for continuous improvement initiatives across all departments.
• Performed internal audits of processes to identify areas of improvement and non-compliance.
• Ensured effective implementation of corrective actions to resolve any identified issues o r non compliance in a timely manner.
• Conducted training sessions for employees on clinical and quality improvement processes, techniques and tools.
• Trained and developed employees in effort to contribute to overall professional growth.
• Developed and maintained quality documentation, including quality improvement plans, records of education delivered
• Managed internal audit program, identifying non-compliance and leading corrective action plans.
• Ensured compliance with environmental, health, and safety regulations, minimizing risks and promoting a safe workplace.
• Recruited and trained new employees to meet job requirements.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of organisations policies and processes

• Coordinated discharge planning activities including arranging follow up appointments or referrals for additional services.
• Evaluated effectiveness of interventions through ongoing assessment of patient responses.
• Documented patient progress notes accurately and efficiently in the electronic medical record system.
• Ensured compliance with standards of professional practice as well as state and federal regulations related to health care delivery services.
• Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
• Demonstrated ability to work independently as well as collaboratively within a team environment.
• Provided emotional support and comfort to families during difficult times.
• Participated in multidisciplinary team meetings to discuss patient care plans.
• Demonstrated knowledge of current trends in nursing practices by attending continuing education classes or seminars.
• Provided patient care and education to patients with chronic illnesses.
• Maintained a safe environment for all patients by adhering to infection control policies and procedures.
• Utilized critical thinking skills to assess clinical situations quickly and accurately.
• Actively participated in quality improvement initiatives within the department.
• Assessed, planned, implemented and evaluated nursing care for assigned patients.
• Trained and mentored new RNs on best practices, hospital policies and standards of care.

• Developed and implemented policies, procedures, and standards of care to ensure the highest quality of service.
• Evaluated effectiveness of services provided by clinical team members such as Registered nurses, Care staff, visiting allied health professionals, GPs and specialists
• Identified areas where additional resources are needed such as equipment or personnel.
• Facilitated communication among various stakeholders involved in the delivery of care services.
• Assisted senior management in developing long-term strategic plans for growth within the facilities on the Mid north coast
• Supervised day-to-day operations of the including monitoClinical workflow processes and ensuring that all tasks are completed in a timely manner.
• Ensured that alll Cloinical personnel are up-to-date on current healthcare trends by providing ongoing education opportunities.
• Provided leadership and direction to nursing staff including hiring, training, coaching, evaluating performance, and addressing disciplinary issues.
• Performed resident rounds to monitor and evaluate quality and appropriateness of care.
• Assisted with analysis of incident and accident investigation reports to determine cause, implementing corrective actions when appropriate.

• Provided relief in the roles of Nurse Unit Manager, Clinical Nurse Specialist,Team Leader and the role of the psychogeriatric Nurse practitioner, where I was responsible for all patient assessments of those who had been admitted with changes in cognition, and weekly rounding with the Psych geriatrician to evaluate and optimise individual treatment goals.
• Coordinated interdisciplinary team meetings to discuss complex cases as the Clinical Nurse Specialist in the AGEM unit at Port Macquarie Base Hospital.
• Provided clinical expertise and support to nurses on patient care issues, including de-escalation strategies, non-pharmacological strategies, and redirection techniques.
• Hospital-wide evaluation and management of patients with acute symptoms of delirium and dementia, including responsibility for transfer to the AGEM for further evaluation and management of symptoms.
• Assisted in the development of educational materials for staff members regarding Dementia, Delirium, and Depression.
• Facilitated communication between geriatricians, families, and nurses about patient progress and treatment plans.
• Performed rounds at various units within the hospital and clinical setting, including the Emergency department.
• Evaluated patient care needs, prioritized treatment and maintained patient flow.
• Used communication and leadership expertise to liaise between management, clinical staff and community.
• Mentored and coached nursing staff, listening to concerns and providing counseling where required.

Team