Jennifer Astachiw
Perth,WA
Summary
Adept at leading teams and exceeding KPIs, my experience with Bunnings Warehouse and diverse roles across sectors like education, defense, and emergency services highlights my strong leadership and interpersonal skills. Achieved significant milestones in customer relationship management, demonstrating a keen ability to engage stakeholders and meet deadlines efficiently.
Overview
9
9
years of professional experience
Work History
FIREFIGHTER/IST
KALAMUNDA VOLUNTEER BUSH FIRE BRIGADE
Kalamunda
02.2024 - Current
- Attending callout in the City of Kalamunda – attending out of shire incidents as required – providing incident support to the crew – logistics, radio communications & mapping – personal development courses – attending community engagement events – conducting hazard reduction burns
SWIMMING INSTRUCTOR
DEPARTMENT OF EDUCATION
06.2023 - Current
- Instructing children aged 4-17 how to swim – completing lesson plans – completing certificates and enrolment documentation – informing students on the importance of water safety
LIEUTENANT
AUSTRALIAN ARMY CADETS
02.2022 - Current
- Supervising a unit of 50 cadets – assisting in organizing night activities and camps – developing lesson plans for junior officers to present – health and safety officer – administrative officer – OHS audits – personal development courses – ensuring cadets complete the required training in the curriculum – organizing recruitment activities and community engagement
SOCIAL SPORT SUPERVISOR AT CURTIN STADIUM
CURTIN UNIVERSITY
07.2020 - Current
- Managing and supporting a team of umpires – overseeing operation of the program – administrative duties including overseeing compliance with COVID-19 procedures and program terms and conditions – conflict and risk management – injury and incident reporting – effective communication with participants, office staff, umpires and fellow supervisors – setting up and packing up equipment – fire warden training – following lock up procedures
SPORTS UMPIRE AT CURTIN STADIUM
CURTIN UNIVERSITY
04.2018 - Current
- Overseeing facilitation futsal and netball games – ensuring participants abide by sport specific rules and program terms and conditions – incident reporting and conflict management – effective communication with the supervisor, players, spectators and peers – administrative duties including score recording and acquisition of participant information – provision of first aid – compliance with COVID-19 procedure
QUALITY SUPPORT
CBH GROUP
10.2024 - 12.2024
- Rolling out the Visual Analysis project – supporting the team in the rollout of the project across the state – conducting audit samples – communicating with drivers and growers – offering a variety of solutions for retesting and disputes – use of Saturn systems – practicing good hygiene in the workplace – liaising with site 2IC and IC about maintenance and repairs required.
SAMPLER
CBH GROUP
10.2023 - 12.2024
- Sampling grain using a variety of equipment and methods – communicating with drivers and growers results for grain grading – offering a variety of solutions for retesting and disputes – use of Saturn systems – practicing good hygiene in the workplace – liaising with site 2IC and IC about maintenance and repairs required – assisting in other areas of site when required
ADMINISTRATOR
NUTRIEN AG
01.2024 - 02.2024
- Building customer relationships – processing customer orders – generating customer purchase orders and invoices – procurement – answering any queries from stores and customers
COMMERCIAL ACCOUNT MANAGER
BUNNINGS WAREHOUSE
12.2022 - 04.2023
- Building and maintaining strong customer relationships – Managing accounts through CCRM – Creating quotations and organising deliveries – Off site visits to build and maintain customer relations – Point of contact for all customer needs, work and personal – Liaising with suppliers – Working with and training new team – Planning and running vibe events in store and in the community – Money handling – Assisting in community projects with the activities officer – Complying with customer confidentiality in account information and payments – Meeting sales targets and KPIs
G4 MANAGER
BUNNINGS WAREHOUSE
04.2022 - 12.2022
- Managing a team of up to 45 people – proficiency in COS and oracle enquiry systems – managing the running of the eHub department – conducting staff development sessions – liaising with large scale commercial customers and other businesses to fulfill orders – striving to achieve and exceed expectations of KPI’s – assisting in the daily running of the store
STORE MANAGER
COLES GROUP LIQUORLAND
05.2021 - 04.2022
- Proficiency in point-of-sale system BOS – managing and overseeing a team of casual staff – conducting staff evaluations and facilitating staff training – comprehensive incident reporting – ordering, invoicing and processing stock – attendance of the local liquor accord for the City of Perth – liaising with vendors for the promotion of local products – conducting internal audits – effectively striving to meet and exceed KPIs
SERVICE AND DUTY MANAGER
COLES GROUP SUPERMARKETS
11.2019 - 05.2021
- Accountability for the service department and front of store operations – overseeing and operating checkouts and customer service desk – engaging with customers, peers and the local community – managing contractors and visitors – attending to customer phone calls – assisting in delivery of safety training – supporting and managing a team of 40 people – reporting of hazards and injuries
ADVANCED EVENT OFFICER FOR EVENT HEALTH SERVICES (VOLUNTEER ROLE)
ST JOHN AMBULANCE
01.2016 - 12.2019
- Provision of first aid – providing first aid for events in Perth metro – travel to regional WA to assist in covering events – Providing support at bush fires and missing persons – completing documentation – on call for mass casualty incidents – monthly refresher training
SPORTS TRAINER (VOLUNTEER ROLE)
SCHOOL SPORT WESTERN AUSTRALIA
01.2017 - 12.2017
- Travelling with junior athletes to state tournaments – performing massages before and after games – coordinating and supervising warm up and cool down exercises – application of first aid and injury management – organising and facilitating external programs and carnivals at schools – supporting external coaches – providing support to junior athletes – communicating with coaches, parents/guardians, chaperones and competition organisers
Education
Certificate IV Work Health and Saftey -
South Metropolitan TAFE
12-2025
Certificate IV Training and Assessment -
South Metropolitan TAFE
12-2024
UniReady Enabling Program -
Curtin University
01.2018
Certificate 3 Hospitality -
Wise Education
01.2015
Year 12 WACE -
Belmont City College
01.2015
BSc - Exercise, Sport and Rehabilitation Science
Curtin University
Skills
- Self-motivated
- Engaging with key stakeholders
- Reaching deadlines
- KPI achievement
- Quota achievement
- Leadership skills
- Team building
- Ability to work under pressure
- Teamwork
- Individual work
- Attention to detail
- Verbal communication skills
- Non-verbal communication skills
- Public speaking
- Enthusiastic learner
- Interpersonal skills
Awards
- Promotion to Full Lieutenant (ACS), Australian Army Cadets, 01/01/24
- Promotion to Second Lieutenant (ACS), Australian Army Cadets, 01/01/23
- Recipient of Steve Irons Award for Participation in Interschool Sport, 01/01/15
- Recipient of Senior Non Commissioned Officer of the Year, Australian Army Cadets, 01/01/14
- Promotion to Sergeant, Australian Army Cadets, 01/01/14
- Recipient of Junior Non Commissioned Officer of the Year, Australian Army Cadets, 01/01/13
- Promotion to Corporal, Australian Army Cadets, 01/01/13
- Promotion to Lance Corporal, Australian Army Cadets, 01/01/12
- Recipient of Scholarship to Belmont City College, 01/01/10
- Citizenship Award, 01/01/10
Volunteer Experience
- Firefighter/IST, Kalamunda Volunteer Bush Fire Brigade, 02/01/24, Present, Attending callouts in the City of Kalamunda, Providing incident support to the crew, Logistics, radio communications & mapping, Attending community engagement events, Conducting hazard reduction burns
- Lieutenant, Australian Army Cadets, 02/01/22, Present, Supervising a unit of 50 cadets, Assisting in organizing night activities and camps, Developing lesson plans for junior officers, Health and safety officer, Administrative officer, OHS audits, Organizing recruitment activities and community engagement
- Sports Trainer (Volunteer Role), School Sport Western Australia, 01/01/17, Travelling with junior athletes to state tournaments, Performing massages before and after games, Coordinating and supervising warm up and cool down exercises, Application of first aid and injury management, Organizing and facilitating external programs and carnivals
- Advanced Event Officer for Event Health Services (Volunteer Role), St John Ambulance, 01/01/16, 01/01/19, Provision of first aid for events in Perth metro, Travel to regional WA to assist in covering events, Providing support at bush fires and missing persons, Completing documentation, On call for mass casualty incidents, Monthly refresher training
Personal Information
Date of Birth: 09/02/98
Qualificationsanddocumentation
- Bronze medallion
- Youth mental health first aid course
- Mental health first aid course
- Provide first aid and CPR
- Mates in construction Connectors Course
- Fire warden training
- Forklift spotters course
- Liquor Retail Leaders Program
- Approved managers course
- RSA
- Retail leaders Program
- Sports Medicine Australia Level 1 Sports Trainer Course
- SIT30616 Certificate 3 in Hospitality
- Nationally Coordinated Criminal History Check
- St. John Level 1.5 Advanced Event Officer Course
- St. John Level 1 Event Officer Course
- Western Australian Certificate of Education
- SIS20115 Certificate 2 in Sport and Recreation
- Australian Army Cadets Senior Non-commissioned Officer course
- Australian Army Cadets Junior Non-commissioned Officer course
- SIS20513 Certificate 2 in Sports Coaching
Timeline
QUALITY SUPPORT
CBH GROUP
10.2024 - 12.2024
FIREFIGHTER/IST
KALAMUNDA VOLUNTEER BUSH FIRE BRIGADE
02.2024 - Current
ADMINISTRATOR
NUTRIEN AG
01.2024 - 02.2024
SAMPLER
CBH GROUP
10.2023 - 12.2024
SWIMMING INSTRUCTOR
DEPARTMENT OF EDUCATION
06.2023 - Current
COMMERCIAL ACCOUNT MANAGER
BUNNINGS WAREHOUSE
12.2022 - 04.2023
G4 MANAGER
BUNNINGS WAREHOUSE
04.2022 - 12.2022
LIEUTENANT
AUSTRALIAN ARMY CADETS
02.2022 - Current
STORE MANAGER
COLES GROUP LIQUORLAND
05.2021 - 04.2022
SOCIAL SPORT SUPERVISOR AT CURTIN STADIUM
CURTIN UNIVERSITY
07.2020 - Current
SERVICE AND DUTY MANAGER
COLES GROUP SUPERMARKETS
11.2019 - 05.2021
SPORTS UMPIRE AT CURTIN STADIUM
CURTIN UNIVERSITY
04.2018 - Current
SPORTS TRAINER (VOLUNTEER ROLE)
SCHOOL SPORT WESTERN AUSTRALIA
01.2017 - 12.2017
ADVANCED EVENT OFFICER FOR EVENT HEALTH SERVICES (VOLUNTEER ROLE)
ST JOHN AMBULANCE
01.2016 - 12.2019
Certificate IV Work Health and Saftey -
South Metropolitan TAFE
Certificate IV Training and Assessment -
South Metropolitan TAFE
UniReady Enabling Program -
Curtin University
Certificate 3 Hospitality -
Wise Education
Year 12 WACE -
Belmont City College
BSc - Exercise, Sport and Rehabilitation Science
Curtin University
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