Jennifer Bach
Chapel Hill
Summary
I am a highly skilled Executive and Personal Assistant with over a decade of experience working as a Business Support professional both in Australia and overseas, My roles have spanned across several industries including Education, Multinational Professional Services (Tax) and Engineering.
I have a broad range of skills including travel coordination, project planning, calendar management, copy writing and customer service. I am an excellent communicator and team player with a positive demeanour and can-do attitude. I hold two bachelor degrees in Media and Communications as well as Business (Public Relations).
Overview
15
15
years of professional experience
1
1
Certification
Work History
Service & Booking Coordinator
Norris Motor Group
08.2024 - 11.2024
- Providing quotes for vehicle service and repair
- Assisting customers with enquiries, bookings and service scheduling
- Liaising with customers, sales representatives and service technicians to determine repair and service timelines
- Arranging loan vehicles for customers
- Operating specialized automotive computer software (Kaizen, Viaduct)
Workplace Assistant
WSP
09.2023 - 02.2024
- Providing crucial support to Workplace Team Leader and Manager
- Maintaining a dynamic and functional workspace environment
- Facilitating new employee setups and office inductions
- Ensuring seamless front-of-house services and AV support
- Contributing to financial processes and office security initiatives
- Organizing company events and meetings, including catering
- Coordinating maintenance and repair tasks for office equipment and facilities
- Acting as a point of contact for employee queries regarding workplace policies and procedures
- Assisting with implementing and maintaining health and safety protocols in the workplace
Copywriter & Virtual Assistant
Freelance
12.2021 - 09.2023
- Producing engaging copy for various mediums including: websites, blogs, google ads, newsletters and social media
- Researching keywords, producing captivating written content and proofreading client work for accuracy and quality
- Driving the creation of original concepts that result in effective and compelling communication
- Understanding different language styles that appeal to various target markets
- Translating copy from spanish to english for clients based in Mexico
Executive Assistant
Deloitte
02.2017 - 06.2018
- Scheduling and attending internal/external meetings as requested to document and manage action items
- Proactively managing Executive Partners’ schedules with respect to client events and business-related activities
- Coordinating with the Accounting team and Collections department to generate invoices and manage workflow of analysts
- Organizing large scale events for both internal and external attendees
- Assisting the Senior HR Manager with the preparation of termination packages and compensation changes
- Managing travel logistics for Executive Partners as required
Client Services Administrator
Headhunters Recruitment
10.2016 - 02.2017
- Assisting recruiters by creating, editing job descriptions and sourcing appropriate candidates
- Generating reports in CRM software (Bullhorn), as well as uploading and maintaining candidate profiles
- Assisting the recruiting team as needed and on special projects or reporting
- Utilizing Backcheck software to conduct criminal records on candidates
- Issuing candidates with contracts and tax forms
Personal Assistant to the Director
Qld School of Beauty Therapy
12.2013 - 06.2016
- Recording minutes at weekly training meetings
- Tracking Director’s expenses for the Accounting Department
- Organizing travel arrangements for the Director as required
- Monitoring and managing social media websites
- Designing and sending online monthly business newsletters
- Managing Director’s business and personal email accounts
- Creating and editing professional documents on behalf of the Director
- Generating weekly training rosters for the Training Department
- Liaising with Australian Immigration to authorize international student visas
- Managing accounts receivable for students and creating payment plans
Trainer
Qld School of Beauty Therapy
02.2011 - 12.2013
- Designing nationally accredited content for the school curriculum
- Liaising with government bodies relating to national and international compliance
- Teaching and tutoring makeup application to enrolled students
- Liaising with high school course program coordinators and generating student progress reports
- Assessing students both practically and theoretically in various makeup styles
- Practically demonstrating basic and advanced photographic makeup styles
- Marking student theory assignments and written exams
Student Services
Qld School of Beauty Therapy
01.2010 - 02.2011
- Receiving and directing phone calls in a professional manner
- Ordering school and office supplies
- Answering course inquiries and selling courses to clients
- Promoting student courses at career expos and schools
- Scanning and filing student assessments into student reporting database
- Recording and balancing weekly petty cash
- Preparing course materials for students
Education
Bachelor of Business - Public Relations
Queensland University of Technology
Brisbane, QLD01.2014
Bachelor of Media & Communications -
Queensland University of Technology
Brisbane, QLD01.2014
Year 12 Certificate -
Brisbane Girls Grammar School
Brisbane01.2010
Certificate IV in Workplace Training & Assessment -
Chris Morton Seminars
Brisbane, QLD01.2011
160 Hour TEFL Certificate -
TEFL Full Circle
Online10.2018
Skills
- Microsoft Office Suite
- Calendar Management
- Travel Coordination
- Proofreading
- Copywriting
- Project Management
- Customer Service
- Billing/AP
- Course Sales
- Event Coordination
Certification
- Valid QLD Open Drivers Licence
- Valid Blue Card Holder
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Service & Booking Coordinator
Norris Motor Group
08.2024 - 11.2024
Workplace Assistant
WSP
09.2023 - 02.2024
Copywriter & Virtual Assistant
Freelance
12.2021 - 09.2023
Executive Assistant
Deloitte
02.2017 - 06.2018
Client Services Administrator
Headhunters Recruitment
10.2016 - 02.2017
Personal Assistant to the Director
Qld School of Beauty Therapy
12.2013 - 06.2016
Trainer
Qld School of Beauty Therapy
02.2011 - 12.2013
Student Services
Qld School of Beauty Therapy
01.2010 - 02.2011
Bachelor of Business - Public Relations
Queensland University of Technology
Bachelor of Media & Communications -
Queensland University of Technology
Year 12 Certificate -
Brisbane Girls Grammar School
Certificate IV in Workplace Training & Assessment -
Chris Morton Seminars
160 Hour TEFL Certificate -
TEFL Full Circle
- Valid QLD Open Drivers Licence
- Valid Blue Card Holder
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