Jennifer Bumbar
Yass,NSW
Overview
6
6
years of professional experience
Work History
Phlebotomist
Healius
Yass, NSW
10.2023 - Current
- Verified patient information prior to specimen collection.
- Performed venipuncture and other blood collection procedures according to established standards.
- Assisted in the preparation of laboratory specimens for analysis and testing.
- Processed samples accurately and efficiently.
- Followed all safety protocols when handling hazardous materials.
- Monitored inventory levels of supplies used in phlebotomy services.
- Provided excellent customer service while interacting with patients.
- Adhered to HIPAA guidelines regarding patient privacy.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Observed patient for unusual reactions or events to take appropriate action under established guidelines.
- Collaborated with laboratory personnel to resolve specimen issues.
- Performed venipuncture and capillary draws with precision on patients of varying ages and health statuses.
- Performed centrifugation and specimen aliquoting for sample preparation.
Team Member
Mcdonalds
Yass, NSW
11.2022 - 03.2023
- Developed positive customer relationships through friendly greeting and excellent service.
- Addressed customer needs, responding to specific requests.
- Worked hard to learn required tasks quickly to maximize performance.
- Rotated through series of different stations based on team needs.
- Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.
- Served orders to customers at windows, counters and tables.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Verified orders and bagged items for easy transport.
- Modified requested menu items in POS system to customize orders.
- Operated cash register and received payment from customers in cash or credit form.
- Recorded customer orders and communicated clearly to confirm each order.
- Made and served coffee, tea and fountain drinks.
Cashier
H.R.G Yass
Yass, NSW
08.2021 - 10.2022
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Helped customers find specific products, answered questions and offered product advice.
- Processed sales transactions to prevent long customer wait times.
- Accepted cash and credit card payments, issued receipts and provided change.
- Met high productivity standards in processing payments for customers.
- Assisted with purchases, locating items and signing up for rewards programs.
Customer Service and Sales Representative
GCP Asia pacific ( repco)
Mitchell, Act
06.2021 - 07.2021
- Liaised with vendors to coordinate delivery schedules and promote customer satisfaction.
- Entered, updated and maintained comprehensive and up-to-date customer information in CRM database.
- Educated customers on product features and technical details to highlight benefits.
- Answered customer questions about products and services and recommended appropriate solutions.
- Reset store displays for special events and seasonal merchandise changes.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Listened to customer needs to identify and recommend best products and services.
Delivery Driver
SCF Freight
Yass, NSW
11.2019 - 03.2021
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Handled merchandise in accordance with product handling standards.
- Located and selected merchandise to verify against delivery sheet specifications.
- Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
- Operated delivery vehicles 4 days per week, averaging 300 km per day.
- Fatigue management.
Team Member
KFC
Yass, NSW
10.2019 - 07.2020
- Upheld high standards of productivity and quality in all areas of operations.
- Looked for ways to go above and beyond job requirements.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Built and maintained effective working relationships with peers and upper management.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Worked hard to learn all required tasks quickly and maximize performance.
- Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
- Suggested additional menu items, beverages and desserts to increase sales.
- Verified orders and bagged items for easy transport.
- Completed side work tasks, including restocking condiments and cleaning refrigerators.
- Reviewed contents on food trays to check receiving complete order.
- Kept customer and food preparation areas clean and well-organized for maximum efficiency.
- Carefully maintained proper sanitation, health and safety standards in all work areas by applying industry best practices and company requirements.
- Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
- Completed opening, closing and shift change tasks to promote store efficiency.
- Recorded customer orders and communicated clearly to confirm each order.
- Followed all company safety standards, including food quality and sanitation procedures.
Education
Certificate 3 - Live Production
Yass High School
Yass12.2019
Responsible Service of Alcohol -
Tafe NSW
Yass11.2019
Responsible Conduct of Gambling -
Tafe NSW
Yass11.2019
Bachelors of Greek Mythology -
Centre Of Excellence
OnlineSkills
- Route management
- Time management skills
- Exceptional written and verbal communication skills
- Customer Service
- Experienced manual transmission driver
- Food preparation
- Safe food handling
- Reliable team worker
- Engaging personality
- Conversant in Auslan Sign
- Excellent multi-tasker
- Neat, clean and professional appearance
- Personal experience with children 0-13
- Support carer
Additional Information
- Disability Sports Day with Yass High Biggest Morning Tea with Yass High
- School Spectacular with Berinba Primary (Years 5-6)
- Pink Day with Yass High
- School spectacular 2018 backstage year 11 as VET entertainment
- Worked as a casual bar staff and kitchen hand at Morundah Pub 2024.
- Worked as Bar staff during Morundah Winter Ball 2024
References
References available upon request.
Timeline
Phlebotomist
Healius
10.2023 - Current
Team Member
Mcdonalds
11.2022 - 03.2023
Cashier
H.R.G Yass
08.2021 - 10.2022
Customer Service and Sales Representative
GCP Asia pacific ( repco)
06.2021 - 07.2021
Delivery Driver
SCF Freight
11.2019 - 03.2021
Team Member
KFC
10.2019 - 07.2020
Certificate 3 - Live Production
Yass High School
Responsible Service of Alcohol -
Tafe NSW
Responsible Conduct of Gambling -
Tafe NSW
Bachelors of Greek Mythology -
Centre Of Excellence
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