Overview
Work History
Education
Skills
Additional Information
References
Timeline
Generic

Jennifer Bumbar

Yass,NSW

Overview

6
6
years of professional experience

Work History

Phlebotomist

Healius
Yass, NSW
10.2023 - Current
  • Verified patient information prior to specimen collection.
  • Performed venipuncture and other blood collection procedures according to established standards.
  • Assisted in the preparation of laboratory specimens for analysis and testing.
  • Processed samples accurately and efficiently.
  • Followed all safety protocols when handling hazardous materials.
  • Monitored inventory levels of supplies used in phlebotomy services.
  • Provided excellent customer service while interacting with patients.
  • Adhered to HIPAA guidelines regarding patient privacy.
  • Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
  • Observed patient for unusual reactions or events to take appropriate action under established guidelines.
  • Collaborated with laboratory personnel to resolve specimen issues.
  • Performed venipuncture and capillary draws with precision on patients of varying ages and health statuses.
  • Performed centrifugation and specimen aliquoting for sample preparation.

Team Member

Mcdonalds
Yass, NSW
11.2022 - 03.2023
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Addressed customer needs, responding to specific requests.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Rotated through series of different stations based on team needs.
  • Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.
  • Served orders to customers at windows, counters and tables.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Verified orders and bagged items for easy transport.
  • Modified requested menu items in POS system to customize orders.
  • Operated cash register and received payment from customers in cash or credit form.
  • Recorded customer orders and communicated clearly to confirm each order.
  • Made and served coffee, tea and fountain drinks.

Cashier

H.R.G Yass
Yass, NSW
08.2021 - 10.2022
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Met high productivity standards in processing payments for customers.
  • Assisted with purchases, locating items and signing up for rewards programs.

Customer Service and Sales Representative

GCP Asia pacific ( repco)
Mitchell, Act
06.2021 - 07.2021
  • Liaised with vendors to coordinate delivery schedules and promote customer satisfaction.
  • Entered, updated and maintained comprehensive and up-to-date customer information in CRM database.
  • Educated customers on product features and technical details to highlight benefits.
  • Answered customer questions about products and services and recommended appropriate solutions.
  • Reset store displays for special events and seasonal merchandise changes.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Listened to customer needs to identify and recommend best products and services.

Delivery Driver

SCF Freight
Yass, NSW
11.2019 - 03.2021
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Handled merchandise in accordance with product handling standards.
  • Located and selected merchandise to verify against delivery sheet specifications.
  • Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
  • Operated delivery vehicles 4 days per week, averaging 300 km per day.
  • Fatigue management.

Team Member

KFC
Yass, NSW
10.2019 - 07.2020
  • Upheld high standards of productivity and quality in all areas of operations.
  • Looked for ways to go above and beyond job requirements.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Built and maintained effective working relationships with peers and upper management.
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
  • Worked hard to learn all required tasks quickly and maximize performance.
  • Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
  • Suggested additional menu items, beverages and desserts to increase sales.
  • Verified orders and bagged items for easy transport.
  • Completed side work tasks, including restocking condiments and cleaning refrigerators.
  • Reviewed contents on food trays to check receiving complete order.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Carefully maintained proper sanitation, health and safety standards in all work areas by applying industry best practices and company requirements.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Recorded customer orders and communicated clearly to confirm each order.
  • Followed all company safety standards, including food quality and sanitation procedures.

Education

Certificate 3 - Live Production

Yass High School
Yass
12.2019

Responsible Service of Alcohol -

Tafe NSW
Yass
11.2019

Responsible Conduct of Gambling -

Tafe NSW
Yass
11.2019

Bachelors of Greek Mythology -

Centre Of Excellence
Online

Skills

  • Route management
  • Time management skills
  • Exceptional written and verbal communication skills
  • Customer Service
  • Experienced manual transmission driver
  • Food preparation
  • Safe food handling
  • Reliable team worker
  • Engaging personality
  • Conversant in Auslan Sign
  • Excellent multi-tasker
  • Neat, clean and professional appearance
  • Personal experience with children 0-13
  • Support carer

Additional Information

  • Disability Sports Day with Yass High Biggest Morning Tea with Yass High
  • School Spectacular with Berinba Primary (Years 5-6)
  • Pink Day with Yass High
  • School spectacular 2018 backstage year 11 as VET entertainment
  • Worked as a casual bar staff and kitchen hand at Morundah Pub 2024.
  • Worked as Bar staff during Morundah Winter Ball 2024

References

References available upon request.

Timeline

Phlebotomist

Healius
10.2023 - Current

Team Member

Mcdonalds
11.2022 - 03.2023

Cashier

H.R.G Yass
08.2021 - 10.2022

Customer Service and Sales Representative

GCP Asia pacific ( repco)
06.2021 - 07.2021

Delivery Driver

SCF Freight
11.2019 - 03.2021

Team Member

KFC
10.2019 - 07.2020

Certificate 3 - Live Production

Yass High School

Responsible Service of Alcohol -

Tafe NSW

Responsible Conduct of Gambling -

Tafe NSW

Bachelors of Greek Mythology -

Centre Of Excellence
Jennifer Bumbar