Customer Service and Sales Representative
GCP Asia pacific ( repco)
Mitchell, Act
06.2021 - 07.2021
- Liaised with vendors to coordinate delivery schedules and promote customer satisfaction.
- Entered, updated and maintained comprehensive and up-to-date customer information in CRM database.
- Educated customers on product features and technical details to highlight benefits.
- Answered customer questions about products and services and recommended appropriate solutions.
- Reset store displays for special events and seasonal merchandise changes.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Listened to customer needs to identify and recommend best products and services.