Jennifer Cahill
Gold Coast,Australia
Summary
Compassionate professional with a strong background in psychosocial engagement and care coordination in high-pressure settings. Expertise in needs assessment, documentation, risk awareness, and multidisciplinary collaboration, with a focus on supporting children, adolescents, and young adults with disabilities and complex needs.
Overview
11
11
years of professional experience
Work History
Partnership Manager
IQPC Australia
Remote, Remote
10.2023 - Current
- Facilitated healthcare collaboration platform connecting hospital leaders, clinicians, allied health professionals, and government stakeholders to enhance communication and coordination
- Built and maintained trusted relationships through active listening, empathy, and clear communication
- Assessed organisational needs and risks, developed tailored support strategies, and monitored outcomes
- Coordinated between internal teams and external stakeholders to improve service delivery
- Developed documentation, summaries, and action plans to streamline processes and ensure clarity in project execution
- Demonstrated ethical practice, confidentiality, and professional judgement
- Australia Healthcare Week Portfolio
Business Development Manager
Isentia / Pulsar Platform
Sydney, Australia
10.2022 - Current
- Liaised with hospital and healthcare organisations to identify population needs and align with public health priorities
- Managed stakeholder relationships and maintained accurate records to facilitate effective collaboration
- Conducted structured consultations to identify needs, pressures, and priorities
- Escalated concerns and applied problem-solving skills to enhance service delivery and stakeholder satisfaction
- Communicated complex research outcomes in clear, accessible formats
Senior Business Development Manager
Euromonitor International
Sydney, Australia
12.2021 - 10.2022
- Collaborated with healthcare organisations and government departments across Asia-Pacific to align strategies and enhance service delivery
- Facilitated structured assessment conversations to uncover needs, stressors, and service gaps, driving targeted solutions
- Presented complex information clearly to diverse audiences
- Fostered long-term engagement prioritizing sustainability, wellbeing, and measurable outcomes
Account Manager
Reed Exhibitions Australia
Sydney, Australia
10.2017 - 05.2021
- Provided client-centred liaison and coordination with healthcare professionals and organisations
- Conducted needs assessments and facilitated ongoing client engagement through consistent follow-up
- Maintained accurate documentation and tracked client engagement to ensure timely response to changing needs
- Responded promptly to concerns and changing needs
- Collaborated with multidisciplinary teams to enhance service delivery and address client needs
- Demonstrated professional boundaries and ethical practice
- Reed Medical Education
Casual Disability Support Worker
Creativity Inc
Sydney, Australia
06.2018 - 12.2019
- Collaborated with individuals with intellectual disability, autism spectrum disorder, epilepsy, cerebral palsy, and Down syndrome to provide tailored support
- Supported children, adolescents, and young adults (10–24 years) with complex support needs
- Facilitated emotional regulation, social engagement, and daily living skills development for clients
- Maintained safeguarding standards, professional boundaries, and incident reporting requirements
Client Sales Executive
Criterion Conferences
Sydney, Australia
07.2015 - 01.2017
- Collaborated with stakeholders in health, aged care, and government sectors to strengthen partnerships and service delivery
- Promoted knowledge sharing and collaboration among services working with vulnerable populations to improve service integration
- Facilitated professional education events on domestic violence, homelessness, aged care, and government services to enhance community awareness
Education
GED -
Damar Business College
UK01-2002
Bachelor of Science - Social Work
Southern Cross University
QLDSkills
- Psychosocial support and patient engagement
- Trauma-informed and recovery-oriented practice
- Risk identification, escalation, and duty of care
- Multidisciplinary team collaboration
- Care coordination and service navigation
- Disability and chronic condition support
- Professional documentation and reporting
- Ethical practice and confidentiality
Checks And Clearances
- National Police Check (current or willing to obtain)
- Working With Children Check (Blue Card)
- NDIS Worker Screening Check
- First Aid & CPR
References
Available upon request
Position Sought
Youth Peer Worker
Key Capabilities
- Psychosocial support and patient engagement
- Trauma-informed and recovery-oriented practice
- Risk identification, escalation, and duty of care
- Multidisciplinary team collaboration
- Care coordination and service navigation
- Disability and chronic condition support
- Professional documentation and reporting
- Ethical practice and confidentiality
Timeline
Partnership Manager
IQPC Australia
10.2023 - Current
Business Development Manager
Isentia / Pulsar Platform
10.2022 - Current
Senior Business Development Manager
Euromonitor International
12.2021 - 10.2022
Casual Disability Support Worker
Creativity Inc
06.2018 - 12.2019
Account Manager
Reed Exhibitions Australia
10.2017 - 05.2021
Client Sales Executive
Criterion Conferences
07.2015 - 01.2017
GED -
Damar Business College
Bachelor of Science - Social Work
Southern Cross University