Jennifer Carstairs
Waitui
Summary
Dynamic Sales Merchandise Manager with a proven track record at ARM's Merchandising/A Royale, enhancing product visibility and driving sales through expert inventory and merchandise management. Skilled in vendor negotiation and leading teams to exceed sales targets, demonstrating exceptional organizational and leadership abilities. Achieved significant sales growth by leveraging data-driven decision-making and maintaining strong vendor relationships.
Overview
12
12
years of professional experience
Work History
Sales Merchandise Manager
ARM's Merchandising/ A Royale
Mid North Coast
09.2022 - 02.2025
- Boosted sales performance by effectively managing merchandise assortments and inventory levels.
- Motivated and mentored merchandise team to achieve high performance and job satisfaction.
- Enhanced visual presentation of products, driving customer engagement and boosting sales conversion rates.
- Monitored inventory levels and made necessary adjustments to maximize sales and profits.
- Reviewed customer feedback to identify trends and improve product selection.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Maintained updated product knowledge to successfully educate and advise customers.
- Coordinated cross-functional teams to execute successful product launches within tight deadlines.
- Launched seasonal merchandise assortments in alignment with key industry events ensuring timely availability of products.
- Developed and maintained strong relationships with vendors to secure exclusive product offerings and favorable terms.
- Championed a culture of continuous improvement within the team, promoting collaboration, feedback, and best practice sharing.
- Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
- Bult positive relationships with vendors for consistent and reliable supply of products.
Sales Representative
Energizer
Brisbane, Newcastle, NSW/Hunter Valley
02.2013 - 09.2022
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
- Provided feedback from customers to product development team, influencing future product enhancements.
- Exceeded sales targets through effective planning and goal setting.
Education
Advance Diploma of Sales And Marketing - Sales And Marketing
North Sydney Tafe
North Sydney NSW12-1992
High School Diploma -
Pymble Ladies College
Pymble NSW11-1986
Skills
- Inventory management
- Merchandise presentation
- Merchandise allocation
- Retail display setup
- Stock replenishment
- Sales analysis
- Seasonal planning
- Data-driven decision making
- Stockroom organization
- Maintaining stock levels
- Vendor negotiation
Timeline
Sales Merchandise Manager
ARM's Merchandising/ A Royale
09.2022 - 02.2025
Sales Representative
Energizer
02.2013 - 09.2022
Advance Diploma of Sales And Marketing - Sales And Marketing
North Sydney Tafe
High School Diploma -
Pymble Ladies College