Summary
Overview
Work History
Education
Skills
References
Timeline
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Jennifer Choup

Bonnyrigg Heights,NSW

Summary

To obtain a stable position in a well-established company that's is always challenging where I can progress my career and continue to work long term.

Overview

4
4
years of professional experience

Work History

Gaming Bartender

Guildford Hotel
03.2024 - Current
  • Collaborated with fellow bartenders to ensure smooth operations during peak hours, resulting in exceptional customer satisfaction.
  • Worked closely with management to develop strategies for increasing foot traffic during slower periods, leading to improved overall profits.
  • Assisted with event planning for gaming tournaments, contributing to successful experiences for both participants and spectators.
  • Demonstrated versatility by covering various roles within the establishment as needed, including server or prep cook responsibilities when necessary.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Prepared garnishes by evenly slicing and pitting fruits.

Casual staff member

New victoria tavern
03.2022 - Current
  • Meeting standard turnovers, Demonstrated excellent organisational skills, Constantly on the floor, High Alerted with Customers, Strong Customer Service approachable attitude, Ability to work under pressure and in a fast-paced environment, Developed strong connections with customers, Always on time with minimal absenteeism, Work well in a team environment

Receptionist

Peter Watren Automotive
07.2023 - 08.2023
  • Communication over the phone, Attention to every detail, Customer service, Time management with each call, Multitasking, Front desk operations, Scheduling, Greet and welcome customers
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.

Store manager

Novo shoes
10.2021 - 08.2022
  • Worked as a collaborative team member to effectively meet sales targets, Ability to handle high influx of work in a fast-paced environment, Trained and supervised new and existing staff, as well as delegating tasks that create the most efficient results, Created rosters to achieve optimal productivity, Incorporated efficient inventory management practices, Provided exceptional customer service with a positive and approachable attitude, Resolved customer complaints and enquiries professionally in person and over the phone, Held team meeting to ensure the efficient operation of the store
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.

Team member

Pandora
10.2021 - 04.2022
  • Demonstrated excellent organizational and time management skills by effectively prioritizing tasks to ensure daily tasks were completed, Exhibited attention to detail when labelling, sorting and organizing stock, Consistently performed with the highest standard of excellence, Developed strong working relationships with customers, supervisors and other team members, Displayed a positive and approachable attitude to provide excellent customer service, Identified, escalated and prevented issues before they arose, Coordinated daily movements of freight to be moved within a crucial time frame

Team member

Macdonalds
01.2020 - 09.2020
  • Displayed a positive & approachable attitude to provide excellent customer experiences, Ability to handle high influx of customers & work in a fast-paced environment, Displayed a helpful attitude to customers when in stressful situations

Education

Completed HSC -

James busby high school
01.2020

Skills

  • Excellent interpersonal and communication skills
  • Ability to work autonomously, as well as a part of a team
  • Efficient organization and time management skills
  • Effective problem solving skills
  • Great prioritization and multitasking abilities
  • Exceptional customer service, Face to Face and through phone calls
  • Enthusiastic and fast learner
  • Proficient in Microsoft Suite
  • Proficient in speaking Cambodian
  • Great computer skills
  • Customer Engagement
  • Responsible Alcohol Service
  • Cash Handling
  • Professional Appearance
  • Fast Learner
  • Customer Service
  • Teamwork and Professionalism
  • Engaging Customers
  • Cleanliness standards

References

References available upon request

Timeline

Gaming Bartender

Guildford Hotel
03.2024 - Current

Receptionist

Peter Watren Automotive
07.2023 - 08.2023

Casual staff member

New victoria tavern
03.2022 - Current

Store manager

Novo shoes
10.2021 - 08.2022

Team member

Pandora
10.2021 - 04.2022

Team member

Macdonalds
01.2020 - 09.2020

Completed HSC -

James busby high school

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Jennifer Choup