- Crafting and DIY Projects
- I enjoy helping others and giving back to the community
- Watching Movies and TV Shows
- Personal Development and Self-Improvement
Jennifer Christy
Echuca,VIC
Summary
Dedicated and reliable, with a proven track record at RSL Club for enhancing customer satisfaction through exceptional service and adherence to health standards. Skilled in food safety awareness and efficient cleaning techniques, I excel in maintaining pristine environments and optimising operational workflows. My commitment to excellence and ability to foster positive relationships stand out, ensuring high-quality guest experiences. Smoothly complete daily routes by using excellent multitasking and planning abilities.
Offering a dependable and diligent approach to maintaining cleanliness and hygiene. Brings an understanding of safe cleaning practices and the ability to quickly learn and apply new techniques. Ready to use and develop organizational and problem-solving skills in Cleaning role.
Overview
18
18
years of professional experience
Work History
Bistro Server
RSL Club
08.2021 - Current
- Resolved customer complaints professionally, maintaining a positive reputation for the establishment.
- Adhered to strict health department guidelines for food handling and sanitation procedures in all work areas.
- Contributed to team efficiency by assisting colleagues during peak hours or when short-staffed.
- Optimised table turnover rate by promptly clearing tables after guest departures.
- Enhanced customer satisfaction by providing timely and efficient service.
- Maintained clean and safe workstations while following all food safety and sanitation regulations.
- Maintained a clean and organised dining area for an enjoyable guest experience.
- Cleaned and maintained dining area and condiment stations.
- Delivered food to guest tables with timeliness and efficiency.
Cleaner
Shamrock Hotel
06.2020 - 08.2021
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Emptied trashcans and transported waste to collection areas.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
PCA
Wharparilla Nursing Home
01.2010 - 09.2012
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Provided emotional support to patients and families during difficult times, fostering trust and rapport.
- Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
Kitchen Hand
Riddles Aged Care
03.2007 - 04.2008
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organising supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Labeled and stored all food items correctly and checked expiration dates routinely.
Education
Certificate III - Aged Care And Dementia
TAFE Victoria
Sunbury, VICSkills
- Cleanliness
- Order taking
- Food safety awareness
- Food presentation
- Cleaning and sanitizing
- Sweeping and mopping
- Housekeeping
- Time management
- Reliability and punctuality
- Efficient cleaning techniques
- Restroom sanitation
- Interior and exterior cleaning
Interests
Timeline
Bistro Server
RSL Club
08.2021 - Current
Cleaner
Shamrock Hotel
06.2020 - 08.2021
PCA
Wharparilla Nursing Home
01.2010 - 09.2012
Kitchen Hand
Riddles Aged Care
03.2007 - 04.2008
Certificate III - Aged Care And Dementia
TAFE Victoria
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