Jennifer Coleman
Whitby,WGN
Summary
Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical, dedicated professional with demonstrated strengths in customer service, time management, and building strong work relationships. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
8
8
years of professional experience
Work History
Accounts Payable Officer
KiwiRail
05.2023 - Current
- Process invoices in SAP, Esker and AMOS
- Run the invoice import from AMOS to SAP on a daily basis to ensure AMOS invoices are paid.
- Communicate with internal staff to ensure invoices are processed on time.
- Reconcile supplier statements and handle outstanding invoices.
- Respond to both internal and external queries in a timely manner.
- Maintain Interislander mailbox ensuring external queries are answered and invoices are sent to the correct place for processing.
- Assist the AP manager in complex queries/vendor maintenance
- Assist team members with queries where possible
- Recommend improvements to processes to ensure financial control is still in place.
- Help with internal projects to do with vendor improvements.
- communicate with Master Data to ensure vendor information is up to date.
Finance Officer
Porirua City Council
07.2022 - 04.2023
- Complete weekly/monthly payment to vendors.
- Complete AP training to council staff in order to process invoices.
- Process invoices on a daily basis.
- Process Pcard(electronic credit card) and complete monthly Reconciliation.
- Process all manual payments required by the business.
- Email invoices reminders to staff in order for them to be processed by end of month.
Administration and Project Management
Stylecraft Stairways
01.2022 - 04.2022
- Accounts Payable, entering all invoices and credits to MYOB, including the monthly credit card statement.
- Creating all budgets relevant to installation jobs.
- Printing all relevant documents for filing.
- Liaising with suppliers regarding any outstanding invoices
- Answering any phone calls and resolving any customer issues in a timely manner.
- Organizing all upcoming installation projects and liaising with the installation company.
- Resolving any installation issues promptly.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Administration
Harvey Norman
06.2021 - 01.2022
- Maintain all files for Finance contracts.
- Exercise strict control in preparation for submission for payment on bookout.
- Follow up any outstanding finance debts to ensure prompt settlement.
- Ensure that all daily paperwork relative to receiving is received from warehouse. Delivery dockets are to be matched with supplier invoices and purchase orders. Checking for accuracy of costing and completion of giring on appropriate documents.
- Liaise with the Head Office Accounts Payable Department where necessary and ensure that queries by the Accounts Payable Division are rectified immediately.
- File, audit and archive all creditor documentation as necessary.
- Complete the Stock Adjustment Reconciliation daily ensuring all variances are explained and rectified immediately.
- Raise credit claims for over charges, short supplied deliveries & stock returns.
- Complete credit claims for returns/price protection/overcharge/repairs etc.
- Match credit notes to credit claims and process accordingly. Follow up outstanding POS and manual credit claims.
- Ensure that all paperwork relative to receiving product is in order. Delivery dockets are to be matched with supplier invoices and purchase orders. Check accuracy of giring on appropriate documents. Ensure giring is in accordance with Purchase Orders and Invoices.
- Answer incoming telephone calls in a friendly, polite and helpful manner and ensure all customers are not left on hold if lines are unanswered or busy.
Operations Manager
Harvey Norman
03.2021 - 06.2021
- Handled all insurance sales and product care invoices
- Manage operations, inventory and stock logistic for the Electrical department
- Manage after sales process on behalf of the sales team to order stock from suppliers where required
- Manage outstanding in-store and online orders(undelivered orders) for the sales team, ensuring customers are kept informed in respect of delivery dates and other information
- Review outstanding supplier purchase orders, closely monitoring ages/overdue orders and contacting suppliers to cancel or modify the other where required
- Organizing and managing deliveries and branch transfers
- Processing any online sales
Department Manager
Harvey Norman
03.2019 - 03.2021
- Kept employees satisfied and working hard through consistent training, mentoring and support
- Enhanced customer satisfaction with fast, knowledgeable service
- Kept all areas clean, organized and in line with company professional standards
- Organized all in store demonstrators
- Developed solid relationships with staff, customers, suppliers and representatives
- Helped team handle high volume work by prioritizing tasks and organizing supplies
- Handled all insurance sales and product care replacement invoices.
Sales Assistant
Harvey Norman
03.2016 - 02.2019
- Answered customer questions regarding inventory, sales and promotions.
- Assisted with displays and offered ideas to increase product appeal.
- Maintained sales floor to surpass operational and visual standards.
- Greeted customers with friendly and welcoming attitude.
- Answered phone calls and relayed messages to store personnel.
- Worked well with other employees to promote smooth processes.
- Updated pricing and signage for sales floor products.
- Participated in learning opportunities and store meetings.
- Built temporary displays for promotional events.
Sales Assistant
Farmers
09.2015 - 01.2016
- Maintained high in store standards in merchandising, security and visual presentation
- Open and closing tills, including balancing the till and ensuring the bags were put in the safe
- Answered customer questions regarding inventory, sales and promotions
- Greeted customers with friendly and welcoming attitude
- Updated pricing and signage for sales floor products
- Participated in learning opportunities and store meetings
Leader at
Saint Columbus KFC Program
12.2012
- Looking after children under 5
- Assisting with cleaning the hall at the end of the day.
- Helping prepare food for lunches/afternoon snacks.
Education
Level 2 NCEA -
Taradale High School
12.2012
Skills
- Organization and Management
- Decision Making
- Leadership
- Communication
- Time management
- Ability to work under pressure
Timeline
Accounts Payable Officer
KiwiRail
05.2023 - Current
Finance Officer
Porirua City Council
07.2022 - 04.2023
Administration and Project Management
Stylecraft Stairways
01.2022 - 04.2022
Administration
Harvey Norman
06.2021 - 01.2022
Operations Manager
Harvey Norman
03.2021 - 06.2021
Department Manager
Harvey Norman
03.2019 - 03.2021
Sales Assistant
Harvey Norman
03.2016 - 02.2019
Sales Assistant
Farmers
09.2015 - 01.2016
Leader at
Saint Columbus KFC Program
12.2012
Level 2 NCEA -
Taradale High School
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