Jennifer Fildes
Thornlie,Western Australia
Summary
Versatile professional with a proven track record at Perth CADcentre, adept in AutoCAD and team collaboration. Enhanced project delivery by streamlining processes and fostering team cohesion, leading to increased productivity. Skilled in 2D drafting and effective communication, consistently meets deadlines while promoting continuous learning and improvement.
Overview
26
26
years of professional experience
Work History
AutoCAD Drafter
Perth CADcentre
08.2006 - Current
- Created, printed, and modified drawings in AutoCAD.
- Created drawings using AutoCAD for [Type] systems.
- Maintained organized digital filing system, enabling efficient retrieval of archived drawings when needed.
- Trained junior staff on codes, best practices and suppliers, which enabled better self-sufficiency and task completion.
- Ensured compliance with industry standards and local building codes by diligently reviewing all drafted documents before submission.
- Improved communication among team members with clear and concise annotation of design elements in drawings.
- Worked with clients and visited sites to gather and define requirements, set budgets, establish schedules and plan out deliverables.
Transport and Distribution Clerk
My Freight Career
04.2004 - 04.2006
- Received, sorted, and distributed incoming mail and packages.
- Managed inventory levels to ensure timely replenishment of stock, preventing out-of-stock situations.
- Optimized packing procedures to reduce damages during transit, leading to fewer returns and higher customer satisfaction ratings.
- Picked orders, scanned products and packed boxes.
- Checked shipments against paperwork and signed documents.
- Streamlined distribution processes for faster delivery times and increased customer satisfaction.
- Scheduled pickups and deliveries to maintain smooth operations.
- Coordinated storage locations and product movements.
- Reduced errors in order fulfillment by implementing thorough quality control measures.
Receptionist
Walking on Clouds
02.2004 - 06.2004
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Assistant Team Manager
Hungry Jack's
02.2000 - 01.2004
- Streamlined workflow processes, resulting in increased productivity and reduced turnaround times.
- Enhanced communication within the team for better collaboration and decision-making processes.
- Oversaw daily operations for the team, delegating tasks effectively based on individual strengths and workload capacity.
- Implemented innovative solutions to streamline internal processes contributing towards significant cost savings for the organization without compromising quality or results.
- Collaborated with senior management to develop strategic plans aligning with company objectives while maintaining budgetary constraints.
- Assisted in the hiring process by conducting interviews, assessing candidates'' qualifications, and making informed recommendations to upper management.
- Developed training programs to improve team members'' skills and competencies, leading to higher job satisfaction.
- Led employee relations through effective communication, coaching, training, and development.
- Evaluated employee performance and coached team members, increasing quality of work and employee motivation.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Implemented regular staff meetings to promote open communication channels and address any concerns proactively.
Employment Officer
Victoria Park Jobmate (Inc)
03.1999 - 02.2003
- Fostered a supportive environment within the office, resulting in greater team cohesion and improved workplace morale.
- Developed vocational rehab plan to eliminate or resolve impediments to employment.
- Coordinated workshops on various topics such as networking, soft skill development, and interview techniques to enhance client employability prospects.
- Prepared administrative reports or other documentation to determine program success.
- Conducted mock interviews with clients, boosting their confidence and interview success rate.
- Improved client retention rates by consistently delivering high-quality career counseling services.
- Provided ongoing support for both employers and candidates during the hiring process, ensuring smooth transitions into new roles.
- Collaborated with colleagues to develop innovative strategies for effective job matching and placement.
- Enhanced job seeker satisfaction by providing personalized employment guidance and resources.
- Established strong relationships with local businesses and organizations, increasing collaboration on workforce development initiatives.
- Implemented targeted outreach programs for underrepresented populations, resulting in increased diversity among clientele.
- Prepared written correspondence explaining decision, rationale and appeal rights.
- Assisted job seekers in writing compelling resumes and cover letters that effectively showcased their skills and experiences.
- Met with clients and representatives to discuss program eligibility.
Education
No Degree - Certificate II in Transport & Distribution
Myfreightcareer
Perth, WA12-2005
No Degree - Drafting
Education Department of Western Australia
Wembley, WA11-1981
Skills
- AutoCAD shortcut commands
- Team collaboration
- 2D drafting proficiency
- Strong communication skills
- CAD software proficiency
- System layouts
- Project requirements
- Deadline oriented
- Project management
- Design development
- Verbal/written communication
- Survey data interpretation
- Continuous learning mindset
Timeline
AutoCAD Drafter
Perth CADcentre
08.2006 - Current
Transport and Distribution Clerk
My Freight Career
04.2004 - 04.2006
Receptionist
Walking on Clouds
02.2004 - 06.2004
Assistant Team Manager
Hungry Jack's
02.2000 - 01.2004
Employment Officer
Victoria Park Jobmate (Inc)
03.1999 - 02.2003
No Degree - Certificate II in Transport & Distribution
Myfreightcareer
No Degree - Drafting
Education Department of Western Australia
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