JENNIFER GALLAGHER

Family and gender standards review

Key Contributions:

• Led the review and redevelopment of family standards to align with contemporary societal structures and evolving policy, research needs.
• Conducted research, stakeholder consultation, data analysis, testing, and iterative development.
• Managed project planning, including risk/issue management, reporting, and communication with senior leadership.
• Mentored and supported team members to enhance capability and performance.
• Built and maintained strong relationships with internal and external stakeholders, including ABS leadership and partners.

Field Operations & Project Management

• Led national data collection operations, ensuring quality, timeliness, and compliance with statistical standards
• Managed field logistics, inventory, and scheduling across diverse survey sites
• Designed field documentation and oversaw printing/distribution of materials
• Implemented new policies and procedures across multiple locations

Stakeholder Engagement & Reporting

• Developed data collection tools in consultation with external stakeholders
• Reported progress and insights to internal and external audiences.
• Acted as a liaison between field teams and the central office to streamline operations.

Staff Management and Training

• Recruited, trained, supervised, and coached field staff; managed the end-to-end employee lifecycle.
• Delivered interviewer training and ongoing staff development.
• Conducted regular team meetings to reinforce safety and operational efficiency.
• Delegated tasks, set priorities, and defined performance expectations.

Communication and Presentation.

• Presented operational outcomes at national and international conferences.
• Authored interviewer guides, support materials, and training documentation.
• Used field feedback to refine procedures and improve support tools

Training Design and Delivery

• Designed and delivered training programs, including Train-the-Trainer models.
• Conducted user research with stakeholders and former field staff to inform procedural development.
• Led concept development, prototyping, and user-centered design testing.
• Researched and applied innovative training tools and techniques.
• Maintained Quality Assurance and Risk Assessment Plans.
• Coordinated with subject matter experts to align training with operational needs.
• Supervised and supported staff to ensure effective training outcomes.

Field Operations & Instrument Development

• Provided field monitoring, logistical coordination, and operational support
• Designed field documentation and forms to support data collection activities
• Procured and sourced study equipment for field use
• Developed and tested new content collection instruments in consultation with stakeholders
• Researched and trialled new methods of data collection

Stakeholder Engagement & Communication

• Trained internal stakeholders (Data Collection Units, Regional Offices)
• Delivered presentations at national and international forums
• Reported field progress to both internal and external stakeholders

Training & Staff Supervision

• Authored Interviewer Instructions and support materials
• Delivered Interviewer Training and presented field procedures
• Supervised and supported field staff throughout project delivery

Project & Stakeholder Management

• Managed projects and provided secretariat support for the Family Statistics Advisory Group
• Liaised, negotiated, and consulted with internal and external stakeholders
• Supported and advised internal clients on children and family statistics

Survey Development & Data Expertise

• Led development and evaluation of ABS household surveys and conceptual frameworks
• Extracted, validated, and interpreted data for client requests and COAG indicators
• Conducted data analysis and research to inform policy and reporting

Communication & Presentation

• Presented statistical findings at conferences and public forums

• Diary coding