Jennifer Galvin
Berry Springs,Australia
Summary
Professional in operational management with track record of driving efficient processes and optimizing performance. Adept at implementing strategies that align with organizational goals and fostering collaborative work environments. Known for adaptability and reliability in dynamic settings, ensuring seamless team operations and goal achievement.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Employment Actions Officer AO3, A/AO5
DCDD
10.2024 - Current
- Provide high quality, prompt and efficient Employment services to specified client groups
- Provide accurate and timely advice to customers on more complex employment matters
- Assist with on-the-job training of new recruits and less experienced team members
- Prepare correspondence utilizing employment systems ensuring clients are kept accurately informed
- Action more complex tasks associated with employment activities of client agencies ensuring quality service delivery
- Actioned suspense reports, HR ticketing and One Staff.
AO6 Compliance Officer
DET Quality Education and Care NT
06.2024 - 10.2024
- Effectively monitor services’ compliance and undertake investigations of complaints, incidents, and non-compliance within those services under the Education and Care Services (National Uniform Legislation) Act
- Support the accurate collection and maintenance of departmental systems for licensing and monitoring of education and care services
- Exercise quality professional judgement in the monitoring of compliance and investigations within services
Employment Actions Officer AO3, A/ AO4 HR Recruitment Support Officer
DCDD
08.2022 - 06.2024
- As a first point of contact, provide timely and accurate advice to managers and employees on HR matters including identifying and resolving less complex service delivery issues
- Collaborate with stakeholders with broad range of HR to ensure compliance with relevant employment legislation using JIRA system
- Prepare employment correspondence utilising recruitment systems such as PIPS, TRM and eRECRUIT, ensuring clients are kept accurately informed
- Calculate and process salary and allowances as part of employee on-boarding
- Contribute to the operations and working dynamics of a team of employment staff ensuring the provision of high-quality employment services to clients
- Performing suspense report and introduction to HR ticketing
INPEX ONSHORE
06.2022 - 08.2022
- Company Overview: Compass Group Remote Hospitality Services (ESS Larrakia)
- Maintained a safe and clean work environment in an orderly condition
- Performed and documented routine inspection and maintenance activities
- Notified management of occurring deficiencies or needs of repair
- Worked within a diverse team following health and safety regulations
- Compass Group Remote Hospitality Services (ESS Larrakia)
Senior/Lead Educator
GOODSTART EARLY LEARNING CENTRE BEES CREEK
08.2018 - 06.2022
- Provided a safe environment for children, families, and team members
- Trained and mentored new members of the team
- Used and implemented the Goodstart Practice Guide to deliver high quality educational program and practice in collaboration with the Education Leader
- Complied with National Quality Standards (NQS) and Goodstart Policies, Procedures and Requirements
- Built and maintained strong, positive relationships with families, children, and the Centre team
- Contributed to a professional and positive work culture
- Contributed to our service’s QIP (Quality Improvement Plan)
Centre Director
GOODSTART EARLY LEARNING CENTRE BAKEWELL
07.2018 - 08.2018
- Ensured high professional standards were developed and maintained, and compliance matters were identified and followed through across the whole service by educators and staff at the service in a timely manner
- Managed centre performance by applying strong business, and financial discipline to meet targets and Assessment and Rating results
- Develop and implement a service QIP (Quality Improvement Plan)
- Led, mentor and support Centre team members, providing professional development opportunities to improved outcomes for children and families as well as employees
- Organise staffing rosters and allocation to ensure that the required staff/child ratios were maintained, and that children are provided with consistency in their care
- Effective use of Qikkids and KRONOS
- Build respectful and reciprocal relationships with children and families
Senior Educator/Assistant Director
GOODSTART EARLY LEARNING CENTRE BAKEWELL
01.2017 - 07.2018
- Provided weekly educational programs
- Prepared daily reflections and learning stories per individual
- Trained and mentored new team members
- Interpreted and applied legislation, policy, and operational procedures
- Daily attendances were checked of the children
- Banking payments and running CCMS using QikKids software
- Prepared payroll and staff wages using KRONOS
- Organised staff to children ratios
- Created and maintained of staff rosters
Education
Diploma - Diploma in Early Childhood Education And Care
Alana Kaye
Berrimah, NT12-2016
Skills
- Work coordination
- Report writing
- Strategic planning
- Innovation and creativity
Certification
- Merit Selection Training
- Working with Children’s card
- Family Connections: Social Inclusion Crucial Conversation
- First Aid
System Experience
- Jira Service Desk
- ERecruit
- PIPS (Personal Integrated Payroll System)
- TRM (HP Content Manager)
- Microsoft Office Suite
Timeline
Employment Actions Officer AO3, A/AO5
DCDD
10.2024 - Current
AO6 Compliance Officer
DET Quality Education and Care NT
06.2024 - 10.2024
Employment Actions Officer AO3, A/ AO4 HR Recruitment Support Officer
DCDD
08.2022 - 06.2024
INPEX ONSHORE
06.2022 - 08.2022
Senior/Lead Educator
GOODSTART EARLY LEARNING CENTRE BEES CREEK
08.2018 - 06.2022
Centre Director
GOODSTART EARLY LEARNING CENTRE BAKEWELL
07.2018 - 08.2018
Senior Educator/Assistant Director
GOODSTART EARLY LEARNING CENTRE BAKEWELL
01.2017 - 07.2018
Diploma - Diploma in Early Childhood Education And Care
Alana Kaye
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