Jennifer Gan
Dandenong
Summary
As an outgoing, motivated and committed individual, I am now seeking to leverage my experience from administration and transition into a role in accounts, where I can apply my strong organisational, analytical and detail orientated skills. My background in administrative tasks has provided me with a solid understanding of financial processes and has given me the passion to continue to grow and develop my skill set. I pride myself on my exceptional customer service skills and delivering a memorable service to all stakeholders I encounter. I have my driver’s license, a reliable vehicle, as well as working from home capabilities and I can’t wait to see what’s in store for our future together.
Overview
8
8
years of professional experience
Work History
Administration Assistant (Project Management)
Fleetmark Group Pty Ltd
02.2022 - Current
- Inputting jobs/projects into inhouse system (FMIS)
- Raising manufacturing job bags for print and factory
- Raising purchase orders for external suppliers
- Raising SWMS, EWP Rescue Plans and other site paperwork as needed
- Generating WIPs and other financial reports for various stakeholders
- Liaison with both internal and external stakeholders to ensure materials and labour is delivered in full and on time
- Obtaining revised purchase orders for invoicing
- Invoicing
- Ensuring external installers are set up as suppliers for payment and are insured
- Ensuring internal and external suppliers hold the appropriate licences with copies kept as per policies and procedures
- Ensuring internal and external installers are inducted into various platforms (Rapid Global, Hammertech etc as required)
- Deciphering plans for signage requirements
- Researching current legal safety requirements
- Small supply only quotes
- Other adhoc duties as required
Fairy Godmother (In other words, I make magic happen!)
FOODStyling
04.2021 - 12.2021
- Food Prep
- Cleaning
- Admin and Accounts to all areas of the business
- Purchasing of ingredients
- Food Service
- Anything that needed doing at any of their sites as need arose
Co-Ordinator (Admin)
Eco Alliance Pty Ltd (Dual company functions with Eco Light Up)
08.2018 - 04.2021
- Processing Solar Vic Claims for Payment
- Assisting Directors with various projects
- Assisting the General Manager and Technical Manager with day-to-day items and various projects
- Coordinating all stakeholders to get best possible scenarios for the Service Department and general business practice
- Document production and reproduction
- Scheduling Service Technician and liaising with Scheduling Team to service regional and remote areas as need arises
- Providing knowledge and expertise to various stakeholders
- Assisting the Compliance Department including generation of both VBA and ESV certificates electronically for approval
- Assisting with procurement of various items
- Compliance Auditing
- Adhoc duties
Sales Support and Office All Rounder
Eco Light Up Pty Ltd (Dual company functions with Eco Alliance)
08.2018 - 04.2021
- Sales Reporting
- Hiring
- Training
- Supporting 3 teams of Reps with Admin Requirements
- Auditing Jobs
- Assisting Sales team to get their jobs over the line
- Producing marketing material (everything from flyers to business cards)
- Compliance Auditing
- Adhoc Duties
Reception and Accounts Admin Assistant (Contract Position)
Gem Refrigeration / KBR Commercial
11.2017 - 08.2018
- Purchase orders
- Assisting with Payroll
- Processing payments and generating ABA’s in MYOB
- Assisting Accounts Receivable with chasing up payment commitments
- Generating sales orders
- Reception, general admin and other adhoc duties
Office Manager
Unicorn Functions in the Business of Bookkeeping
07.2017 - 11.2017
- Liaison with Bookkeepers and completing adhoc tasks
- Data entry into Xero and other Bookkeeping functions
- Compiling Policies and Procedures Manual
- Managing the office
Reception/Customer Service
Rainbow Filters
12.2016 - 07.2017
- Being the first point of contact for Rainbow Filters
- Conversion of quotes into service orders
- Ordering materials to get to site
- Liaison with factory regarding the delivery of materials
- Liaison with suppliers with regards to supply of materials and general enquiries regarding accounts
- Receipting of invoices in a timely manner
- Keying of orders
- Invoicing
- Updating of system contacts and addresses
- Liaison with accounts regarding general enquiries including accounts on hold and credit applications etc
Education
Certificate IV - Accounting and Bookkeeping
Swinburne TAFE
Short Course - Introduction to MYOB (version 10)
Chisholm Institute of TAFE
Short Courses - Advanced Word, Advanced Excel
Wizard Training
Skills
- Business: Planning/Organisation, Customer Service/Client Liaison, General Office Duties, Records Handling, Complaints Management, Methodical approach to tasks
- Computer: MYOB / MYOB EXO, Xero, Quickbooks, 365, Pronto, Arrow, Dataforce, Retek and RPM, BAAN LN, Distrib, Hirectrack, FMIS (Inhouse system at Fleetmark)
- Technical: Fault finding and analysis, Problem solving, Audio and Visual (including temporary installations), Understanding of electronics, basic electrical and ACMA licensing
- Hospitality: Food preparation and planning, Ordering stock and supplies, Safe food handling, Cleaning of equipment and kitchens, Event management
- Personal: Outstanding people skills including communication and stakeholder management, Well-developed customer service skills with more than 20 years’ experience, The ability to work as part of a team, or autonomously, Strong time management skills capable of meeting deadlines and working in high pressure environments
- Bookkeeping
- Office administration
- Dedicated team player
- Computer proficiency
- Meticulous attention to detail
- Report generation
- Customer service
Accomplishments
- Policy Development - Developed and implemented employee manual outlining all proper business procedures and office policies.
- Event Planning - Successfully planned and executed corporate meetings, lunches and special events for groups of 100+ employees.
- Training - Responsible for training all new employees to ensure continued quality of customer service.
- Technology Proficient - Developed a strong knowledge of hardware and software while keeping abreast of new applications that increased efficiency and productivity for management and clients.
Timeline
Administration Assistant (Project Management)
Fleetmark Group Pty Ltd
02.2022 - Current
Fairy Godmother (In other words, I make magic happen!)
FOODStyling
04.2021 - 12.2021
Co-Ordinator (Admin)
Eco Alliance Pty Ltd (Dual company functions with Eco Light Up)
08.2018 - 04.2021
Sales Support and Office All Rounder
Eco Light Up Pty Ltd (Dual company functions with Eco Alliance)
08.2018 - 04.2021
Reception and Accounts Admin Assistant (Contract Position)
Gem Refrigeration / KBR Commercial
11.2017 - 08.2018
Office Manager
Unicorn Functions in the Business of Bookkeeping
07.2017 - 11.2017
Reception/Customer Service
Rainbow Filters
12.2016 - 07.2017
Short Course - Introduction to MYOB (version 10)
Chisholm Institute of TAFE
Certificate IV - Accounting and Bookkeeping
Swinburne TAFE
Short Courses - Advanced Word, Advanced Excel
Wizard Training
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