Bilingual Business Administration Professional with over 10 years of experience in administrative support, billing, and customer service across healthcare, commercial, and service sectors. Lived and worked in Australia for 5 years, improving English proficiency and gaining strong experience in inventory control, purchasing, supplier coordination, quality compliance, and operational support in multicultural environments. Recognized for streamlining processes, optimizing documentation, and delivering high-quality bilingual communication to ensure smooth operations and client satisfaction.
Hi, I’m
JENNIFER GUTIERREZ FONTALVO
Nt And Bilingual Administrative Professional Specializing In Remote
Barranquilla,ACT
Summary
Overview
18
years of professional experience
1
Certification
1
Language
Work History
Various Early Learning Centers, Restaurants, and Service Companies
Additional Experience in Australia
01.2020 - 01.2025
Job overview
- Inventory control and purchasing management.
- Supplier coordination and internal auditing.
- Billing, invoicing, and quality compliance.
- Process optimization in multicultural teams.
Multimark Store
Sales Point Administrator
05.2017 - 10.2019
Job overview
- Delivered excellent customer service to wholesale and retail clients.
- Managed contracts, expanded client base, and prepared detailed sales documentation.
- Maintained accurate product information and promoted sales growth.
Clínica Bonnadona Prevenir S.A.S
Billing Assistant
02.2014 - 06.2016
Job overview
- Audited medical accounts to ensure billing accuracy and compliance.
- Managed medical record documentation for claims processing.
- Prepared financial reports and improved billing efficiency.
Clínica Jaller S.A.S
Administrative Professional
03.2012 - 12.2013
Job overview
- Reviewed medical accounts and ensured accurate invoicing.
- Verified documentation and prepared billing support files.
- Managed collections and assisted in account auditing.
Caprecom EPS
Billing Assistant
07.2009 - 07.2011
Job overview
- Managed patient admissions, billing, and account auditing.
- Coordinated patient intake processes from admission to discharge.
- Maintained census of hospitalized patients and processed medical billing.
Coosocial C.T.A
Administrative Assistant
12.2007 - 12.2009
Job overview
- Coordinated recruitment and selection processes.
- Managed employee onboarding (EPS, ARL, pensions).
- Maintained personnel records and prepared administrative reports.
Spring Step
Sales & Marketing Advisor
11.2006 - 09.2007
Job overview
- Handled cash register operations and inventory control.
- Promoted sales through customer engagement and upselling techniques.
Education
Simón Bolívar University
Bachelor's Degree from Business Administration
01.2013
University Overview
Simón Bolívar University
Diploma from Business Management
01.2013
University Overview
Centro Cultural Colombo Americano
Administrative Assistant Certification
01.2007
University Overview
Additional Training: Conversational English (Universidad del Atlántico), Medical Billing & Audit (Entha Ltda.), Leadership & Customer Service (Colombo Americano)
Skills
Bilingual Communication (English-Spanish)
REMOTE WORK TOOLS
REMOTE WORK TOOLS
- Zoom
- Slack
- Trello
- Asana
- Microsoft Teams
- Google Workspace
- Dropbox
- Notion
Certification
Additional Training: Conversational English (Universidad del Atlántico), Medical Billing & Audit (Entha Ltda.), Leadership & Customer Service (Colombo Americano)
Timeline
Additional Experience in Australia
Various Early Learning Centers, Restaurants, and Service Companies
01.2020 - 01.2025
Sales Point Administrator
Multimark Store
05.2017 - 10.2019
Billing Assistant
Clínica Bonnadona Prevenir S.A.S
02.2014 - 06.2016
Administrative Professional
Clínica Jaller S.A.S
03.2012 - 12.2013
Billing Assistant
Caprecom EPS
07.2009 - 07.2011
Additional Training: Conversational English (Universidad del Atlántico), Medical Billing & Audit (Entha Ltda.), Leadership & Customer Service (Colombo Americano)
08-2008
Administrative Assistant
Coosocial C.T.A
12.2007 - 12.2009
Sales & Marketing Advisor
Spring Step
11.2006 - 09.2007
Simón Bolívar University
Bachelor's Degree from Business Administration
Centro Cultural Colombo Americano
Administrative Assistant Certification
Simón Bolívar University
Diploma from Business Management
Similar Profiles
Alexandria VecchioAlexandria Vecchio
Teacher Aide at Edukids Early Childhood Learning CentersTeacher Aide at Edukids Early Childhood Learning Centers
Sushil KhadkaSushil Khadka
Childcare Educator at Ballykin Early Learning CentersChildcare Educator at Ballykin Early Learning Centers
Marco SangiorgiMarco Sangiorgi
Chef at Paisley Park Early Learning CentersChef at Paisley Park Early Learning Centers
Dario ChristiansenDario Christiansen
Premium Lead Generator at Simplex GroupPremium Lead Generator at Simplex Group
Marlon Lozano PeñataMarlon Lozano Peñata
Administrative Agent at AuxisAdministrative Agent at Auxis