Jennifer Hellmund
Morayfield
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Teacher Aide
Narangba Valley State High School
05.2014 - Current
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behaviour effectively by establishing clear expectations, modelling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behaviour to facilitate ongoing communication with parents about their children's educational journey.
- Offered caring companionship and emotional support.
- Fostered positive learning environment that encouraged student curiosity and critical thinking. (PBL Program)
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
- Assisted students with daily living needs to maintain self-esteem and general wellness.
- Established trusting relationships with students through consistent reliability and genuine empathy towards their unique situations.
- Supported students ''mental well-being" by engaging in meaningful conversations and offering emotional support.
- Contributed to a positive atmosphere by creating friendly interactions between fellow aides and the support team members.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Assisted with onboarding of new employees.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Input data into spreadsheets and databases.
- Collaborated with school administrators to develop and implement a comprehensive attendance policy that reduced truancy cases.
- Maintained up-to-date knowledge of state regulations regarding student attendance, ensuring school-wide compliance.
- Enhanced communication with parents about attendance issues, resulting in increased parental involvement and support.
- Empowered students to take responsibility for their attendance by tracking and sharing progress with them.
- Coordinated closely with guidance counsellors and social workers to identify root causes of chronic absenteeism and develop targeted interventions.
- Identified at-risk students for potential attendance issues through data analysis and early intervention efforts.
- Supported students facing personal challenges by connecting them with appropriate resources and services, increasing their likelihood of consistent school attendance.
- Developed exceptional time management, relationship building, and organizational skills from working in busy school setting.
- Input daily attendance information into office database.
- Checked records for accuracy and completeness, and corrected errors.
- Accessed and used computer software applications to update and maintain records.
- Operated telephone systems to answer and route incoming calls along with taking and delivering messages.
- Processed and scanned files into electronic databases.
- Prepared files for archiving and exchanges, tracking file movement and history.
- Made appropriate file information updates and system upgrades.
- Answered queries by locating and retrieving necessary files.
- Maintained and distributed information for functions and events.
- Assisted event manager in achieving revenue goals set for events and catering.
- Worked under pressure and met deadlines while maintaining composure in difficult situations.
- Conducted thorough post-event evaluations to identify areas for improvement and implement necessary changes for future success.
- Managed event logistics, ensuring seamless execution and positive experiences for all attendees.
- Successfully coordinated multiple events simultaneously, maintaining strict adherence to deadlines and budgets.
- Maximized venue utilization through careful space planning, ensuring optimal flow for attendees during events.
- Trained new team members on company processes, policies, and best practices in event management.
- Brainstormed and implemented creative event concepts and themes.
- Trained and supervised event staff to complete tasks on time.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
Sales Person
Harvey Norman
01.2008 - 01.2010
- Sales person (small goods, white goods and electrical goods)
- Cashier
- Personal assistant
- Developed relationships with clients for increased loyalty and repeat business.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
Receptionist
Property Lovers Real Estate
01.2007 - 01.2008
- Assisting the Property Manager and receipting rent
- Uploading properties on the internet
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Legal Secretary
Maguire & McInerney Solicitors
01.2000 - 01.2004
- Conveyancing - Composed contracts in accordance with established guidelines
- Workers compensation - Assisted with preparation of trial materials and documents.
- Wills, Power of Attorney and Probate
- Family Law temp
- Receptionist - Answered and directed calls using multi-line switchboard.
- Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
- Facilitated communication between clients and attorneys, ensuring prompt responses to inquiries.
- Organized files for court proceedings.
- Provided exceptional customer service when greeting clients and answering phone calls, fostering a welcoming environment.
- Managed multiple high-priority tasks simultaneously, meeting all deadlines while maintaining a high level of accuracy.
- Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
- Filed documents with courts on behalf of attorney.
- Scheduled all appointments, appearances and briefings.
- Developed and maintained filing and retrieval systems.
- Contributed to positive client experiences by offering attentive support during consultations with attorneys.
- Developed and maintained positive relationships with clients and colleagues.
Legal Secretary
Williamson Isabella Lawyers
01.1998 - 01.2000
- Conveyancing
- Receptionist
- Junior office assistant
Education
Certificate 3 - Business Administration
Business (Office Administration)
Queensland01-2016
Real Estate
Real Estate Licence
Queensland01.2007
High School Certificate - Year 10 Certificate
St Josephs Catholic School
Albion Park, NSW01-1997
Skills
- Computer literate
- Professional and a quick learner
- Works independently and is a team player
- Attention to detail
- Reliability and punctuality
- Problem-solving
- Appointment management
- Time management skills
- Organizational skills
- Friendly
- Classroom management
- Telephone skills
- Critical thinking
- Efficient multi-tasker
- Medication management
Personal Information
Date of Birth: 20/10/81
Job Descriptions
- Workers compensation
- Conveyancing
- Probate
- Family law temp
- Liaising with clients over the phone and in person
- Worked for multiple solicitors simultaneously
- Data entry
- Stocktake
- Sales
- Money handling
- Appointment bookings
- Word processing
- Administrative tasks
- Dictation
- Filing
Certification
- First Aid Certification
- CPR Certificate
- QLD Driver's License
- Blue Card
- Mental Health First Aid
- ASCIA anaphylaxis training (theory and practical)
- Understanding Trauma Personal Development
Timeline
Teacher Aide
Narangba Valley State High School
05.2014 - Current
Sales Person
Harvey Norman
01.2008 - 01.2010
Receptionist
Property Lovers Real Estate
01.2007 - 01.2008
Legal Secretary
Maguire & McInerney Solicitors
01.2000 - 01.2004
Legal Secretary
Williamson Isabella Lawyers
01.1998 - 01.2000
Certificate 3 - Business Administration
Business (Office Administration)
Real Estate
Real Estate Licence
High School Certificate - Year 10 Certificate
St Josephs Catholic School
Similar Profiles
Kelvin KuhleKelvin Kuhle
Acting/Head of Department Health and Physical Education at Redcliffe State High SchoolActing/Head of Department Health and Physical Education at Redcliffe State High School
Kendal ClarkKendal Clark
Guidance Officer at Narangba Valley State SchoolGuidance Officer at Narangba Valley State School
Jhett BladeJhett Blade
Volunteer at Windaroo Valley State High School FundraisersVolunteer at Windaroo Valley State High School Fundraisers