Jennifer Johansen
Student
Redcliffe,QLD
Summary
Knowledgeable Retail Assistant skilled at building connections with customers to promote products. Excellent communication skills combined with analytical and attentive nature. Dedicated to keeping stock levels optimal and merchandising items to drive sales.
Overview
2
2
years of post-secondary education
Work History
Retail Assistant
Op Shop
Redcliffe, QLD
05.2021 - 04.2022
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Worked with loss prevention in monitoring shopper behavior.
- Used POS system to process sales, returns, online orders and gift card activations.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
- Informed customers of current store promotions to encourage additional sales purchases.
Registered Nurse
Constitution Hill Aged Care
Toongabbie, NSW
04.2008 - 10.2010
- Provided direct patient care, stabilized patients and determined next course of action.
- Managed care from admission to discharge.
- Monitored patient reactions to drugs and carefully documented findings.
- Implemented medication and IV administration, catheter insertion and airway management.
- Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Reviewed post-operative orders and continuously monitored patients' post-operative vitals, set up PCA and fluids and oriented patients to unit.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Maintained quality care and comfort for patients with heart failure, pulmonary hypertension and other conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
Registered Nurse
Rockhampton Hospital
Rockhampton, QLD
03.2004 - 01.2008
- Provided direct patient care, stabilized patients and determined next course of action.
- Managed care from admission to discharge.
Registered Nurse
Western Sydney Health
Westmead
02.2022 - 02.2004
Education
Bachelor of Nursing - Nursing
UTS
02.2000 - 11.2001
Skills
- Cultural Awareness
Accomplishments
- Achieved Retail Assistant by completing a range of tasks with accuracy and efficiency.
- Achieved communication through effectively helping with the needs of the customer.
- Resolved product issue through consumer testing.
Timeline
Registered Nurse
Western Sydney Health
02.2022 - 02.2004
Retail Assistant
Op Shop
05.2021 - 04.2022
Registered Nurse
Constitution Hill Aged Care
04.2008 - 10.2010
Registered Nurse
Rockhampton Hospital
03.2004 - 01.2008
Bachelor of Nursing - Nursing
UTS
02.2000 - 11.2001
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