Jennifer Johnthomas
Pendle Hill,NSW
Summary
Results-driven Quality Assurance Engineer with extensive experience at Citibank, adept in automated testing and defect reporting. Proven track record in leading teams and enhancing product quality through effective collaboration and test management tools. Strong analytical skills complemented by a commitment to excellence in software development lifecycle processes.
Overview
7
7
years of professional experience
Work History
Quality Assurance Engineer
Woolworths
Norwest, NSW
03.2023 - 12.2024
- Analyzed requirements to develop and execute precise test cases.
- Executed manual and automated test cases using Jira Xray and Playwright tools.
- Reported defects effectively, ensuring high application quality.
- Collaborated with development teams to address defects and enhance product quality.
Test Lead
Citibank
Chennai, Tamil Nadu
01.2021 - 12.2022
- Led a team of 3 QA analysts, providing mentorship and guidance on applications.
- Executed manual and automated test cases using Eclipse (Cucumber) and ALM.
- Utilized HP Application Lifecycle Management tool for test scripts, defect tracking, and reporting.
- Compiled test reports for all scrum teams to facilitate project updates.
Test Engineer
Citibank
Chennai, Tamil Nadu
09.2020 - 12.2020
- Assisted customers with account inquiries and banking services.
- Collaborated with team members to ensure seamless daily operations.
- Maintained up-to-date knowledge of banking products and services.
- Maintained a clean and organized work area throughout shift.
Test Engineer
Citibank
Chennai, Tamil Nadu
03.2019 - 08.2020
- Built and maintained working relationships with peers and upper management.
- Upheld high standards of productivity and quality in operations.
- Participated in regular training sessions to improve product knowledge and service skills.
Team Member
Citibank
10.2017 - 02.2019
- As a team member ensured requirement gathering, test plan creation, designing test cases, test case/script execution and bug creation/Tracking.
Education
Bachelor of Engineering - Electrical, Electronics And Communications Engineering
Sai Ram College of Engineering
Chennai05-2017
Skills
- Test case creation
- Automated testing
- Defect reporting
- Test management tools
- Quality assurance methodologies
- Software development lifecycle
Onsite Experience
Norwest, NSW, 1 year, Quality Engineer
Certifications Competencies
- ISTQB - Foundation level certified Professional
- Proficient in performance testing/ testing concepts & Gen AI
Functional Expertise
Banking, Retail, Credit Initiation, Salesforce, Perfecto mobile App, Aprimo, Frictionless Cloud Portal - Azure Public cloud/Dell Private Cloud, Service WOW, First Data Resource, SQL, Cucumber, JIRA, ALM, Eclipse, Visual Studio, Qtest, Playwright, Agile Designer, IPS Webtool, Github, MS-Office, Confluence
Timeline
Quality Assurance Engineer
Woolworths
03.2023 - 12.2024
Test Lead
Citibank
01.2021 - 12.2022
Test Engineer
Citibank
09.2020 - 12.2020
Test Engineer
Citibank
03.2019 - 08.2020
Team Member
Citibank
10.2017 - 02.2019
Bachelor of Engineering - Electrical, Electronics And Communications Engineering
Sai Ram College of Engineering