Summary
Overview
Work History
Education
Skills
Onsite Experience
Certifications Competencies
Functional Expertise
Timeline
Generic
Jennifer Johnthomas

Jennifer Johnthomas

Pendle Hill,NSW

Summary

Results-driven Quality Assurance Engineer with extensive experience at Citibank, adept in automated testing and defect reporting. Proven track record in leading teams and enhancing product quality through effective collaboration and test management tools. Strong analytical skills complemented by a commitment to excellence in software development lifecycle processes.

Overview

7
7
years of professional experience

Work History

Quality Assurance Engineer

Woolworths
Norwest, NSW
03.2023 - 12.2024
  • Analyzed requirements to develop and execute precise test cases.
  • Executed manual and automated test cases using Jira Xray and Playwright tools.
  • Reported defects effectively, ensuring high application quality.
  • Collaborated with development teams to address defects and enhance product quality.

Test Lead

Citibank
Chennai, Tamil Nadu
01.2021 - 12.2022
  • Led a team of 3 QA analysts, providing mentorship and guidance on applications.
  • Executed manual and automated test cases using Eclipse (Cucumber) and ALM.
  • Utilized HP Application Lifecycle Management tool for test scripts, defect tracking, and reporting.
  • Compiled test reports for all scrum teams to facilitate project updates.

Test Engineer

Citibank
Chennai, Tamil Nadu
09.2020 - 12.2020
  • Assisted customers with account inquiries and banking services.
  • Collaborated with team members to ensure seamless daily operations.
  • Maintained up-to-date knowledge of banking products and services.
  • Maintained a clean and organized work area throughout shift.

Test Engineer

Citibank
Chennai, Tamil Nadu
03.2019 - 08.2020
  • Built and maintained working relationships with peers and upper management.
  • Upheld high standards of productivity and quality in operations.
  • Participated in regular training sessions to improve product knowledge and service skills.

Team Member

Citibank
10.2017 - 02.2019
  • As a team member ensured requirement gathering, test plan creation, designing test cases, test case/script execution and bug creation/Tracking.

Education

Bachelor of Engineering - Electrical, Electronics And Communications Engineering

Sai Ram College of Engineering
Chennai
05-2017

Skills

  • Test case creation
  • Automated testing
  • Defect reporting
  • Test management tools
  • Quality assurance methodologies
  • Software development lifecycle

Onsite Experience

Norwest, NSW, 1 year, Quality Engineer

Certifications Competencies

  • ISTQB - Foundation level certified Professional
  • Proficient in performance testing/ testing concepts & Gen AI

Functional Expertise

Banking, Retail, Credit Initiation, Salesforce, Perfecto mobile App, Aprimo, Frictionless Cloud Portal - Azure Public cloud/Dell Private Cloud, Service WOW, First Data Resource, SQL, Cucumber, JIRA, ALM, Eclipse, Visual Studio, Qtest, Playwright, Agile Designer, IPS Webtool, Github, MS-Office, Confluence

Timeline

Quality Assurance Engineer

Woolworths
03.2023 - 12.2024

Test Lead

Citibank
01.2021 - 12.2022

Test Engineer

Citibank
09.2020 - 12.2020

Test Engineer

Citibank
03.2019 - 08.2020

Team Member

Citibank
10.2017 - 02.2019

Bachelor of Engineering - Electrical, Electronics And Communications Engineering

Sai Ram College of Engineering
Jennifer Johnthomas