Jennifer Kulow
Sydney,NSW
Summary
Accomplished Business Owner and Senior Underwriter with a proven track record in financial management and customer relations, notably at Club Marine / Allianz. Expert in leveraging professional networking and strategic decision-making to achieve over 20% business growth. Skilled in building relationships and leading teams to exceed customer expectations and drive performance improvement.
Overview
8
8
years of professional experience
Work History
Business Owner
Self Employed
Adelaide, SA
11.2018 - Current
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
- Expanded client base through targeted networking initiatives, resulting in increased sales opportunities.
- Achieved consistent growth with careful planning and execution of business development initiatives.
- Participated actively in local community events or organizations as a way to give back while expanding brand visibility and credibility.
- Launched new products or services by conducting market research, identifying opportunities, and developing targeted promotional campaigns.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Promoted business via social media to generate leads and maximize brand identity.
Bookkeeping Consulting
Self Employed
Adelaide, SA
05.2021 - 06.2023
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Maintained confidentiality of sensitive financial data, adhering to company policies and industry best practices.
- Collaborated with the accounting team to ensure accurate month-end closings and reconciliations were completed on time.
- Contributed to team goals by consistently meeting deadlines for financial reporting requirements within tight turnaround times.
- Assisted with year-end closing procedures, ensuring all adjustments were recorded accurately before finalizing annual financial statements.
- Streamlined financial processes by implementing efficient bookkeeping systems for timely data entry and report generation.
- Improved cash flow management through the careful tracking and monitoring of accounts receivable and payable balances.
- Supported business growth by providing accurate and up-to-date financial information to management.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Completed payroll functions to facilitate accurate and prompt staff payments.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Assisted in budget preparation and forecasting to control expenditure and maximize profitability.
- Used accounting software to prepare weekly and monthly financial reports.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Handled day-to-day accounting processes to drive financial accuracy.
Senior Underwriter
Club Marine / Allianz
Adelaide, SA
02.2016 - 08.2018
- Applied knowledge of underwriting guidelines to maintain compliance with applicable regulations and company standards.
- Collaborated with agents to develop customized insurance packages, meeting specific client needs.
Education
Diploma of Financial Planning -
Mentor Education
2012
Skills
- Customer Service
- Customer Relations
- Attention to Detail
- Driven and Determined
- Relationship Building
- Team Collaboration and Leadership
- Performance Improvement
- Business Development
- Strategic Decision-Making
- Professional Networking
- Quality Assurance
- Financial Management
Timeline
Bookkeeping Consulting
Self Employed
05.2021 - 06.2023
Business Owner
Self Employed
11.2018 - Current
Senior Underwriter
Club Marine / Allianz
02.2016 - 08.2018
Diploma of Financial Planning -
Mentor Education