Jennifer Lahai
Armidale,NSW
Summary
Motivated and detail-oriented with strong communication and teamwork skills, developed through student leadership and volunteer roles. Known for reliability, problem-solving and the ability to thrive in fast-paced environments while delivering a positive customer experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Restaurant Waiter
Naira Restaurant
04.2024 - 11.2025
- Delivered exceptional customer service in a fast-paced dining environment
- Assisted with menu explanations and food recommendations to enhance guest experience
- I've worked on the dining area for guest needs, proactively offering assistance when necessary
- Monitored dining area for guest needs, proactively offering assistance when necessary
- Processed orders accurately and efficiently, collaborating with kitchen staff for timely service
Fast Food Team Member
Red Rooster
08.2021 - 09.2023
- Delivered exceptional customer service, ensuring a positive dining experience for all guests
- Maintained the cleanliness and organisation of workstations, adhering to food safety standards
- Collaborated with team members to prepare and serve menu items swiftly during peak hours
- Assisted in training new staff on operational procedures and customer service expectations
- Monitored inventory levels, restocking supplies as needed to sustain operational flow
Education
High School Diploma -
Armidale Secondary College
Armidale, NSWSkills
- Customer service
- Service quality
- Problem-solving
- Table setting
- Food safety awareness
- Guest engagement
- Complaint resolution
- Conflict management
- Cross-selling and upselling
- Safe food handling
Certification
- First Aid Certificate
Languages
English
Native or Bilingual
Timeline
Restaurant Waiter
Naira Restaurant
04.2024 - 11.2025
Fast Food Team Member
Red Rooster
08.2021 - 09.2023
High School Diploma -
Armidale Secondary College