Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Jennifer Lahai

Armidale,NSW

Summary

Motivated and detail-oriented with strong communication and teamwork skills, developed through student leadership and volunteer roles. Known for reliability, problem-solving and the ability to thrive in fast-paced environments while delivering a positive customer experience.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Restaurant Waiter

Naira Restaurant
04.2024 - 11.2025
  • Delivered exceptional customer service in a fast-paced dining environment
  • Assisted with menu explanations and food recommendations to enhance guest experience
  • I've worked on the dining area for guest needs, proactively offering assistance when necessary
  • Monitored dining area for guest needs, proactively offering assistance when necessary
  • Processed orders accurately and efficiently, collaborating with kitchen staff for timely service

Fast Food Team Member

Red Rooster
08.2021 - 09.2023
  • Delivered exceptional customer service, ensuring a positive dining experience for all guests
  • Maintained the cleanliness and organisation of workstations, adhering to food safety standards
  • Collaborated with team members to prepare and serve menu items swiftly during peak hours
  • Assisted in training new staff on operational procedures and customer service expectations
  • Monitored inventory levels, restocking supplies as needed to sustain operational flow

Education

High School Diploma -

Armidale Secondary College
Armidale, NSW

Skills

  • Customer service
  • Service quality
  • Problem-solving
  • Table setting
  • Food safety awareness
  • Guest engagement
  • Complaint resolution
  • Conflict management
  • Cross-selling and upselling
  • Safe food handling

Certification

  • First Aid Certificate


Languages

English
Native or Bilingual

Timeline

Restaurant Waiter

Naira Restaurant
04.2024 - 11.2025

Fast Food Team Member

Red Rooster
08.2021 - 09.2023

High School Diploma -

Armidale Secondary College
Jennifer Lahai