Jennifer Langley
Blakehurst,NSW
Summary
Dynamic retail professional with a proven track record at Big W, excelling in visual merchandising and stock management. Recognized for enhancing sales through strategic space planning and fostering strong vendor relations. A reliable team player, I effectively trained staff and improved operational workflows, driving productivity and customer satisfaction.
Merchandising professional with proven track record of enhancing store layout and product presentation to maximize sales. Known for strong collaboration with teams to meet and exceed goals in dynamic environments. Flexible and reliable, skilled in inventory management and customer insights.
Devoted Merchandiser knowledgeable about products and eye-catching display strategies. Organized, hardworking and focused on driving sales through optimized merchandising. Proven success in planning and multitasking to accomplish challenging targets.
Enthusiastic individual experienced in stocking shelves for variety of organizations. Offering engaging and pleasant personality combined with background building customer relationships.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Micro Space Merchandiser
Big W
06.2012 - Current
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Verified products appeared at correct locations in proper quantities.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
- Maximized floor space utilization by rearranging fixtures according to changing business needs and customer traffic patterns.
- Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.
- Achieved significant reduction in overstock through precise demand forecasting.
- Boosted sales through effective collaboration with marketing team on promotional displays.
- Customized store layouts to maximize foot traffic and product exposure, enhancing sales potential.
- Created visual displays to highlight new and featured products.
- Proposed new ideas and concepts to enhance merchandise displays.
- Presented store update suggestions and layouts to management and stakeholders.
Business Manager
Big W
11.2007 - 06.2012
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Negotiated contracts with suppliers and vendors, securing favorable terms for the company while maintaining strong relationships.
- Successfully managed organizational change initiatives, minimizing disruptions to daily operations while achieving desired outcomes.
- Assisted with hiring process and training of new employees.
- Executed business plans to further strengthen and maximize territory sales and profits.
- Managed cross-functional teams, ensuring timely completion of projects within budget constraints.
- Mentored junior staff members, helping them grow professionally and contribute more effectively to the team''s goals.
- Enhanced customer satisfaction levels by implementing an effective feedback system and addressing concerns promptly and efficiently.
- Increased market share by identifying and capitalizing on emerging market trends.
Education
No Degree - Secretarial Studies
TAFE NSW
NSW12-1986
Skills
- Reliable and punctual
- Friendly and outgoing
- Stock rotation
- Pricing and shelf labeling
- Maintaining stock levels
- Stock replenishment
- Active listener
- Merchandise planning
- Visual merchandising
- Pricing and signage updates
- Sales techniques
- Product inventory counts
- Vendor relations
- Retail sales professional
- Planogram design
- Space planning
- Visual displays
- In-store support
- Retail
Timeline
Micro Space Merchandiser
Big W
06.2012 - Current
Business Manager
Big W
11.2007 - 06.2012
No Degree - Secretarial Studies
TAFE NSW
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