Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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JENNIFER LUU

Smithfield,Sydney

Summary

Resourceful student with background in efficiently completing tasks and maintaining high productivity levels. Adept at delivering exceptional customer service and teamwork, demonstrated during my tenure at Merrylands RSL Buffet. Excel in POS operation and fostering a collaborative environment. Proven track record in enhancing customer satisfaction through efficient service and hospitality expertise, positioning me as a valuable asset to any customer-focused team.

Overview

5
5
years of professional experience

Work History

PART-TIME EMPLOYEE

The Sage
04.2022 - 01.2024
  • Greeted customers and provided them with menus.
  • Took orders accurately and communicated them to the kitchen staff promptly.
  • Performed cashiering duties such as taking payments from customers using POS systems or manual methods.
  • Cleaned tables, chairs, dishes, cutlery and glassware after each meal period ended.

PART-TIME EMPLOYEE

Merrylands RSL Buffet
04.2022 - 01.2024
  • Bussed tables as needed during peak hours.
  • Assisted other wait staff members in times of heavy customer traffic.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.

CASUAL EMPLOYEE

Auburn Cut Prices
01.2020 - 05.2023
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Located necessary products to fulfill retail and wholesale customer needs.
  • Packaged finished products for delivery or sale in retail outlets.

CASUAL EMPLOYEE

McDonalds
01.2019 - 01.2022
  • Cleaned kitchen areas, equipment and utensils.
  • Prepared beverages such as coffee, tea, soda..
  • Operated cash registers to process payments for goods and services.

Education

The Higher School Certificate (2024) -

Prairiewood High School
10-2024

Skills

  • Organization and Time Management
  • Teamwork and Collaboration
  • Fluent in English
  • Customer Service
  • POS operation
  • Fast and efficient service worker
  • Hospitality and accommodation
  • Retail transactions processing
  • Hospitality service expertise

Accomplishments

  • Cowpasture Public Speaking Finalist 2019
  • Academic Excellence Award 2024
  • First in Standard 2 Mathematics, 2023
  • First in Textiles and Design, 2024
  • UTS Hackathon Winner, 2024
  • Marketing Award 2023

Timeline

PART-TIME EMPLOYEE

The Sage
04.2022 - 01.2024

PART-TIME EMPLOYEE

Merrylands RSL Buffet
04.2022 - 01.2024

CASUAL EMPLOYEE

Auburn Cut Prices
01.2020 - 05.2023

CASUAL EMPLOYEE

McDonalds
01.2019 - 01.2022

The Higher School Certificate (2024) -

Prairiewood High School

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JENNIFER LUU