Jennifer Masoudi
Wagga Wagga,NSW
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organisational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Owner/Head Beautician
Glitz And Glam By Jen
2022.01 - Current
- Owner operated beauty business located in Wagga Wagga and mobile around Riverina area.
- Conduct thorough consultations with clients to assess their needs, preferences, and areas of concern.
- Maintaining strict hygiene standards within the salon, ensuring a clean and safe environment for both clients and staff members.
- Apply makeup on clients for special occasions to meet requirements.
- Educate clients on proper skincare routines and product usage to maintain their desired look at home.
- Develop customised treatment plans based on individual client needs and goals to achieve optimal results.
- Increase customer loyalty with exceptional customer service and after-care advice.
Disability Support Worker
Northcott Disability Services
2023.03 - 2023.11
- Improved client independence by following support plans tailored to individual needs and goals.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
- Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
- Facilitated community integration for clients by organising outings, social events, and other opportunities for engagement.
Hotel Services Officer
Royal Freemasons Benevolent Institution
2018.11 - 2020.01
- Cleaning and Laundry Department within the Waratah Village aged care facility
- Cleaned residents' rooms and common areas in timely manner ensuring village is tidy and free of waste
- Ensured hazard free environment and reporting any potential hazards
- Worked with residents to ensure work completed in their room is to highest possible standard.
Cook
Royal Freemasons Benevolent Institution
2016.08 - 2018.11
- Catering department within the Waratah Village aged care facility
- Provided well mannered, punctual, and efficient service
- Prepared, cooked, and served breakfast, lunch, and dinner effectively
- Complied with food and safety program
- Organised, rotated, and stored stock
- Operated and cleaned commercial equipment
- Organised, prepared, cooked, and served food for special function menus
- Compliance with food and safety program, providing high quality, efficient and effective service.
Cook
The Royal Hotel
2017.07 - 2017.11
- A busy kitchen providing a modern gourmet cuisine.
Acting Catering Manager
Royal Freemasons Benevolent Institution
2017.06 - 2017.08
- Catering department within the Waratah Village aged care facility
- Coordinated and managed the catering service ensuring it functions safely, effectively, and efficiently, including supervising, training, and supporting catering officers within the department
- Implemented food and safety program in the catering department, ensuring appropriate procedures and processes are being adhered to
- Ordered catering supplies within an allocated budget
- Prepared meals and menus for residents in compliance with health and nutritional standards and in consultation with dietician, residents, and General Manager.
Cook
International Hotel
2016.01 - 2016.04
- Restaurant located within the International Hotel.
Food and Beverage Assistant
Compass Group
2013.10 - 2015.01
- A busy army defence catering company allocated to feed up to 1200 recruits per sitting.
Education
Cert. III in Beauty Services -
Riverina TAFE
Wagga Wagga, NSW01.2022
Statement of Attainment in Beauty Services -
Riverina Community College
Wagga Wagga, NSW01.2021
Cert. III in Hospitality -
Riverina TAFE
Wagga Wagga, NSW01.2015
Higher School Certificate -
Camden High School
Camden, NSW2010
Skills
- Excellent communication skills, attention to detail, both written and verbal
- Ability to work well autonomously and as effective team member
- Confident to work well in high pressure and fast paced environments
- Punctual, organised, and hard working
References
Available on request
Timeline
Disability Support Worker
Northcott Disability Services
2023.03 - 2023.11
Owner/Head Beautician
Glitz And Glam By Jen
2022.01 - Current
Hotel Services Officer
Royal Freemasons Benevolent Institution
2018.11 - 2020.01
Cook
The Royal Hotel
2017.07 - 2017.11
Acting Catering Manager
Royal Freemasons Benevolent Institution
2017.06 - 2017.08
Cook
Royal Freemasons Benevolent Institution
2016.08 - 2018.11
Cook
International Hotel
2016.01 - 2016.04
Food and Beverage Assistant
Compass Group
2013.10 - 2015.01
Cert. III in Beauty Services -
Riverina TAFE
Statement of Attainment in Beauty Services -
Riverina Community College
Cert. III in Hospitality -
Riverina TAFE
Higher School Certificate -
Camden High School
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