Jennifer Newton
Brisbane,QLD
Summary
Upbeat, customer-focused Sales Associate with 9 years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
8
8
years of professional experience
Work History
Sales Assistant
Bubs Baby Shop
Brisbane , QLD
2007.01 - 2008.12
- Greeted customers and provided assistance with product selection.
- Organized stockroom shelves, racks and bins according to store layout and product categories.
- Informed customers about current promotions and discounts.
- Assisted customers with returns, exchanges and refunds.
- Replenished merchandise on shelves as needed throughout the day.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
- Maintained cleanliness of the sales floor area at all times.
- Monitored stock levels to facilitate restocking and replenishment of shelves.
- Built and maintained relationships with peers and upper management to drive team success.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Bagged or packaged purchases and wrapped gifts.
Beautician
Prue Indulgence
Indooroopilly , QLD
2006.09 - 2007.01
- Provided a variety of skin care treatments such as facials, waxing, bleaching and threading.
- Demonstrated an in-depth knowledge of beauty products and their potential effects on the skin.
- Performed manicures and pedicures with precision and speed.
- Recommended appropriate beauty treatments to customers based on individual needs.
- Maintained cleanliness of salon equipment and supplies.
- Conducted client consultations to assess preferences for services and products.
- Ensured customer satisfaction by providing quality services in a timely manner.
- Applied makeup professionally including special occasion looks such as weddings or proms.
- Educated customers about proper skincare routines for home use between visits.
Sales Assistant
Spotlight
Indooroopilly , QLD
2004.06 - 2006.06
- Set up and operated cutting table to cut various materials into designated sizes.
- Organized stockroom shelves, racks and bins according to store layout and product categories.
- Assisted customers with returns, exchanges and refunds.
- Replenished merchandise on shelves as needed throughout the day.
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
- Maintained cleanliness of the sales floor area at all times.
Barista
Dancing Bean Expresso Bar and Urban Expresso
Brisbane , QLD
2001.01 - 2005.01
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Ground beans for espresso shots according to individual customer specifications.
- Monitored inventory levels of supplies and restocked when necessary.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Assisted with catering orders for corporate clients or private parties upon request.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Collected payments and provided accurate change.
- Prepared and served hot or cold beverages.
- Washed and cleaned coffee maker, french press and espresso machine to remove mineral and hard water deposits.
Education
Certificate V -
Australian College of Beauty Therapy
Brisbane, QLD01.2006
High School Diploma -
Toowong State High School
Toowong, QLD12.2000
Skills
- Customer Needs Assessment
- Product Knowledge
- Adaptable and Flexible
- Friendly and Helpful
Timeline
Sales Assistant
Bubs Baby Shop
2007.01 - 2008.12
Beautician
Prue Indulgence
2006.09 - 2007.01
Sales Assistant
Spotlight
2004.06 - 2006.06
Barista
Dancing Bean Expresso Bar and Urban Expresso
2001.01 - 2005.01
Certificate V -
Australian College of Beauty Therapy
High School Diploma -
Toowong State High School
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