Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer Newton

Brisbane,QLD

Summary

Upbeat, customer-focused Sales Associate with 9 years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.

Overview

8
8
years of professional experience

Work History

Sales Assistant

Bubs Baby Shop
Brisbane, QLD
01.2007 - 12.2008
  • Greeted customers and provided assistance with product selection.
  • Organized stockroom shelves, racks and bins according to store layout and product categories.
  • Informed customers about current promotions and discounts.
  • Assisted customers with returns, exchanges and refunds.
  • Replenished merchandise on shelves as needed throughout the day.
  • Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
  • Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
  • Maintained cleanliness of the sales floor area at all times.
  • Monitored stock levels to facilitate restocking and replenishment of shelves.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Bagged or packaged purchases and wrapped gifts.

Beautician

Prue Indulgence
Indooroopilly, QLD
09.2006 - 01.2007
  • Provided a variety of skin care treatments such as facials, waxing, bleaching and threading.
  • Demonstrated an in-depth knowledge of beauty products and their potential effects on the skin.
  • Performed manicures and pedicures with precision and speed.
  • Recommended appropriate beauty treatments to customers based on individual needs.
  • Maintained cleanliness of salon equipment and supplies.
  • Conducted client consultations to assess preferences for services and products.
  • Ensured customer satisfaction by providing quality services in a timely manner.
  • Applied makeup professionally including special occasion looks such as weddings or proms.
  • Educated customers about proper skincare routines for home use between visits.

Sales Assistant

Spotlight
Indooroopilly, QLD
06.2004 - 06.2006
  • Set up and operated cutting table to cut various materials into designated sizes.
  • Organized stockroom shelves, racks and bins according to store layout and product categories.
  • Assisted customers with returns, exchanges and refunds.
  • Replenished merchandise on shelves as needed throughout the day.
  • Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
  • Maintained cleanliness of the sales floor area at all times.

Barista

Dancing Bean Expresso Bar and Urban Expresso
Brisbane, QLD
01.2001 - 01.2005
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Operated cash registers to process customer payments.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Ground beans for espresso shots according to individual customer specifications.
  • Monitored inventory levels of supplies and restocked when necessary.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Assisted with catering orders for corporate clients or private parties upon request.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Collected payments and provided accurate change.
  • Prepared and served hot or cold beverages.
  • Washed and cleaned coffee maker, french press and espresso machine to remove mineral and hard water deposits.

Education

Certificate V -

Australian College of Beauty Therapy
Brisbane, QLD
01.2006

High School Diploma -

Toowong State High School
Toowong, QLD
12.2000

Skills

  • Customer Needs Assessment
  • Product Knowledge
  • Adaptable and Flexible
  • Friendly and Helpful

Timeline

Sales Assistant

Bubs Baby Shop
01.2007 - 12.2008

Beautician

Prue Indulgence
09.2006 - 01.2007

Sales Assistant

Spotlight
06.2004 - 06.2006

Barista

Dancing Bean Expresso Bar and Urban Expresso
01.2001 - 01.2005

Certificate V -

Australian College of Beauty Therapy

High School Diploma -

Toowong State High School

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Jennifer Newton