JENNIFER NG
Alexandria
Summary
Results-driven category management professional with strong background in developing and implementing successful strategies. Highly skilled in market analysis, vendor negotiations, and inventory management. Known for fostering team collaboration and adapting to changing needs to achieve business objectives. Proven track record of optimizing product assortments and driving revenue growth.
Overview
27
27
years of professional experience
Work History
Category Manager
TAFE NSW
01.2022 - Current
- Developed and implemented category strategies to optimize product assortment and enhance customer satisfaction.
- Analyzed market trends and consumer insights to drive strategic planning for category growth initiatives.
- Collaborated with cross-functional teams to align marketing, sales, and supply chain efforts on category objectives.
- Managed vendor relationships to negotiate favorable terms and ensure compliance with quality standards.
- Fostered positive work atmosphere by acting and communicating collaboratively with customers.
- Liaised with [Type] leaders to address supplier performance issues and develop solutions.
Manager - Contract Assurance & Performance
KPMG Australia
02.2021 - 07.2022
- Developing contract strategy and performing maturity assessments on large complex engagements
- Contract innovation, benchmarking and risk mitigation
- Contract negotiation support and guidance
- Contract performance management and financial audits
- Contract cost recovery and dispute resolution
- Improving contracts through identifying efficiencies and removing duplication
- Developing supplier pre-qualification metrics and guidelines for industry
- Supporting the Software Asset Management Team with technical and commercial advise
- Working across diverse sectors including Transport, Mining, Oil and Gas, Telecommunications, Health and NSW Government Agencies
Manager - Sourcing, Procurement and Advisory
KPMG Australia
07.2021 - 01.2022
- Procurement advisory
- Category management analysis and advisory
- Developing sourcing strategy
- Contract Lifecycle Management advisory and Contract Management as a Service
- IT system selection
- Procurement Maturity Assessments
- End to end sourcing, supporting procurement functions for diverse clients such as oil and gas, mining, NSW government and Higher Education
Head of Vendor Management Office
UNSW IT
07.2017 - 11.2020
- Lead all Industry engagements with IT Vendors and provide commercial and procurement advise to the CDO and executive team
- Responsible for the category analysis of all IT Spend across the organisation
- Supplier segmentation
- Cost reduction initiatives
- Software compliance
- Liaise with diverse stakeholders from schools, faculties and divisions to achieve desired outcomes
- Manage the $40M+ license and maintenance budget
- Active member of the IT Leadership Team
- Lead and manage the current Vendor Management Team in order to optimize spend achieve desired commercial outcomes
- Drive contract management, governance, risk and compliance for all whole of enterprise agreements
- Initiated and implemented Supplier Governance Framework and Software Asset Management Program
- Lead and manage audit responses for both internal and external audits
IT Vendor Manager
UNSW IT
10.2008 - 05.2017
- Lead the Negotiation high value contracts to provide financial efficiencies
- Manage all vendors and category plans to stakeholder satisfaction
- Prepare business cases including TCO analysis and value propositions
- Oversee operational activities for vendors and manage SLA performance metrics
- Create reports for the executive denoting IT Vendors performance and analysis and supply chain optimization
- Identify, lead and manage high value strategic supplier key stakeholder partnerships
- Manage and maintain contracts database and records keeping discipline within UNSW
Computer Systems Administrator
Built Environment Computing Unit - UNSW
06.1998 - 09.2008
- Manage IT customer service for the Faculty
- Resolve customer IT problems involving both hardware and software
- Develop and manage the Faculty of the Built Environment software licensing database and controls
- Maintain, develop and perform administrative tasks for the IT unit
- Provide a wide range of IT arrangement on behalf of the Faculty
- Liaise with suppliers for a quotations, purchasing and support
- Prepare and manage the Faculty's Equipment/Assets database
- Negotiate the enterprise wide agreement for Autodesk Licensing
Education
Professional Women in Leadership Program (PWIL) -
UNSW
01.2019
MBA - Technology
UNSW AGSM
01.2018
PRINCE 2 Foundation - undefined
Blue Maple Project Management Sydney
01.2013
Master of Arts - International Relations
UNSW - Faculty of Arts
01.2006
Bachelor of Arts (Hon) - undefined
UNSW - Faculty of Arts
01.2004
Skills
- Stakeholder Management
- Commercial Management
- Executive Management
- Highly Skilled Negotiator
- Relationship Management
- Demostrated Leadership
- Knowledge Management
- Supplier relationship management
- Data analysis
- Data analytics
- Category development
- Supplier contracts
- Data review
Accomplishments
- Major ICT Goods and Services Supply Contract - $75m +
- Managed end-to-end procurement process of the ICT goods and supply contract for a major Australian oil and gas company, from category analysis, strategic sourcing plans to commercial negotiations and BAFO to contract execution, achieved a 20% saving over the 5 year team with improved contract conditions
- Oracle Cost Avoidance
- Remediated licensing compliance issues within the software estate circa $20M
- AWS Enterprise Agreement
- Negotiated the AWS Enterprise Discount Program (EDP) for UNSW enabling a 15% reduction in costs
- Optus Agreement
- Implemented savings of 30% by moving to a new contract framework. New plans include unlimited calls and SMS
- Implimented to enterprise wide e-waste contract
- Negotiated and managed the e-waste agreement to recycle or re-purpose all aged e-waste assets removing waste from landfill
STRENGTHS
- Exceptional stakeholder, sourcing and vendor management skills
- Excel in engaging industry
- Responsible for the management of Multi-million dollar Budget
- Strong analytical skills
- Excellent written and verbal communication skills
- Excellent ability to manage upwards to the Executive layer
- Excel in Enterprise Wide Agreement negotiations
- Strong Microsoft Office Suite Skills including financial analysis
- Extensive knowledge of University and Government doctrine and policies
Timeline
Category Manager
TAFE NSW
01.2022 - Current
Manager - Sourcing, Procurement and Advisory
KPMG Australia
07.2021 - 01.2022
Manager - Contract Assurance & Performance
KPMG Australia
02.2021 - 07.2022
Head of Vendor Management Office
UNSW IT
07.2017 - 11.2020
IT Vendor Manager
UNSW IT
10.2008 - 05.2017
Computer Systems Administrator
Built Environment Computing Unit - UNSW
06.1998 - 09.2008
MBA - Technology
UNSW AGSM
PRINCE 2 Foundation - undefined
Blue Maple Project Management Sydney
Master of Arts - International Relations
UNSW - Faculty of Arts
Bachelor of Arts (Hon) - undefined
UNSW - Faculty of Arts
Professional Women in Leadership Program (PWIL) -
UNSW