Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jennifer Nguyen

Paradise,SA

Summary

I am a accomplished professional devoted to students' needs. I possess strong abilities as a Student Services Officer in a classroom setting for children with disabilities and behavioral challenges. Focused on helping students manage and overcome personal, social, and behavioral problems negatively impacting wellbeing or academic success. With my expertise, empathy and understanding, I am skilled in providing individualised support, implementing behavior management strategies, and collaborating with teachers and families to create inclusive and supportive learning environments for students. I go above and beyond every year to enhance student experiences and help each reach full potential.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Student Services Officer

Education Department
Salisbury East, SA
10.2018 - Current
  • Provide support and assistance to students with disabilities in an educational setting.
  • Collaborate with teachers and other professionals to develop Individualised learning plans
  • Support students in their social, emotional, and behavioural needs.
  • Work with in the trauma informed care frame work
  • Collaborate with families and caregivers to ensure comprehensive support for students.
  • Working within the Positive Behavior Learning (PBL) Framework
  • Maintain records and documentation related to student progress, accommodations, and interventions.
  • Participated in professional development workshops related to educational support roles.
  • Support students 1:1 and in small groups on excursions
  • Assisted in the development of individual learning plans tailored to each student's needs.
  • Monitored student progress and assisted students and teachers with resolving problems.
  • Work 1:1 with students with disabilities and beahaviours
  • Ensured compliance with relevant policies regarding confidentiality and data protection.

Sandwich Artist

Subway OTR
Newton, SA
01.2017 - 08.2019
  • Operate the cash register and POS system accurately, handling cash and credit card transactions.
  • Worked independently overnight
  • Prepare a variety Subway menu items according to customer preferences and Subway's food safety guidelines.
  • Assisted in the training of new staff members
  • Follow proper food handling and safety procedures to maintain a clean and sanitary work area
  • Adhere to Subway's food safety standards and guidelines, such as maintaining proper temperatures for food storage and monitoring expiration dates
  • Inventory Management
  • Manage time effectively to complete tasks efficiently, prioritize customer orders, and handle multiple responsibilities simultaneously.

Education

Cert 4 - Child, Youth And Family Intervention

ETEA - Education Training & Employment Australia
Australia

Cert 3 - Aged Care

Padman Health Care
Adelaide, SA

Skills

  • Student Support
  • Behaviour Management
  • Academic Support
  • Goal Setting
  • Teamwork and Collaboration
  • Active Listening
  • Emotional Support
  • Abuse Identification
  • Relationship Building
  • Individual Support Plans

Certification

  • Current Working With Children Check
  • Current National Police Clearance
  • Current NDIS workers screening check
  • RRHAN-EC Certificate

Timeline

Student Services Officer

Education Department
10.2018 - Current

Sandwich Artist

Subway OTR
01.2017 - 08.2019

Cert 4 - Child, Youth And Family Intervention

ETEA - Education Training & Employment Australia

Cert 3 - Aged Care

Padman Health Care

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Jennifer Nguyen