Jennifer Nobrega
Condell Park,NSW
Summary
Driven and dedicated professional with a strong desire to excel and advance within an organization. Known for a friendly demeanor and ability to foster collaborative work environments, consistently developing positive relationships with colleagues and earning the respect of superiors. Committed to delivering exceptional results through hard work and determination, eager to contribute skills and expertise to further the success of a dynamic company.
Overview
19
19
years of professional experience
Work History
Reinsurance Analyst
GenRe
01.2023 - Current
- Premium data uploading and mapping
- Monitor and maintain Premium and Claims inbox
- Setting up claims and maintain claims already in the system
- Quality checking bordereaux
- Support quality assurance with regards to process and data accuracy
- Liaise with clients on bordereaux queries and general questions
- SME for all claims and premium queries and system queries
- SQL and Power BI reporting queries
- Created a Bordereau and Inforce tracker for the team to keep on top of work load keep accountable and keep track on payments
Group Insurance Analyst
MLC Life Group Insurance
03.2016 - 12.2022
- Training new team members
- Premium Audits
- Process Documentation
- SME on Quarterly and Annual Reviews
- Running reports weekly for Group Insurance
- Extracting & analyzing reports to ensure accounts are clean with no errors
- Identifying errors, fixing them and applying procedures to prevent them from not happening again
- Ensure excel templates are working correctly
- SME for premium calculation tool
Team Member
MLC Life Group Insurance
03.2015 - 12.2015
- Contact point for technical and customer queries for external and internal stakeholders
- Data analysis for client data
- Processing Annual reviews to ensure correct members are covered on an annual, monthly and quarterly basis, including installation and termination reviews
- Adding, fixing and updating formulas and macros on excel
- Processing premiums received
- Organizing events
- Quality checking SME
- Acting Team Leader (during Annual Leave)
- Getting our accounts out of suspense by investing errors
- Continuously coming up with ideas to improve processes on the Annual Review and other day-to-day processes by making them easier and quicker
Sales Administration Assistant
Rust-Oleum Australia
08.2012 - 02.2015
- Managing the 2 largest customers for the company with invoicing all orders to get dispatched, pricing and any other enquiries needed to assist their day-to-day business
- Tracking & tracing with courier companies
- Answering a busy switch phone
- Stock control
- Receiving payments
- Organizing travel and accommodation for the sales reps and management from America to Sydney conferences/ meetings
- Updating client details
- Opening new accounts
- Training new employees
- Assisting the Accounts for reporting end of month reconciliation
- Training on accounts receivable and payable to eliminate one person dependency
- Quarterly stock takes
- Monthly reports for the Marketing Manager and stock output
- MYOB accounting system for invoicing and entering stock
- Independently taking care of the two largest companies for the business by being the sole owner of uploading their orders, processing and reconciling payment if there were any issues or complaints they went passed me first to rectify
- Training all new starters in the receptionist role
- Updating all excel sheets for product picking in the warehouse and ensuring all details are correct
Reception
Rust-Oleum Australia
09.2011 - 08.2012
- Managing a large switchboard
- Updating all stock been sold
- Updating client databases
- Filling
- Using Excel, Access & Word
- Stationery
- Receiving payments
- Updating client details
- Obtaining proof of deliveries for the good sent out
- Liaising with the Sales team
Accounting Assistant
Robert Bates & Co Chartered Accountants
07.2010 - 05.2011
- Reception, Secretarial, Administration
- Answering phone
- Drafting tax returns
- Lodging tax returns
- General Office tasks including bookkeeping and filing
- Assisting with Tax Office Lodgments
- Electronic lodgment service declaration
- Processing credit card payment
- Formatting letters
- Excel spread sheets
- MYOB accounting software
- Created an Access client system
Salesperson / Trainee Manager
Pulp Shoes
10.2009 - 11.2010
- Managing the store
- Answering phone
- Customer Service
- Setting up rosters
- Targets
- Training new employees
- Managing new stock and displays
- Banking
Customer Service
Big W
12.2006 - 06.2010
- Customer Service
- Cashier
- Floor Stock management
- Re-stocking
Administration Assistant
Financial Integrity Group
05.2008 - 06.2008
- Reception
- Answering phone calls
- Filing
- Client database maintenance
- File creation
- Client database maintenance
Administration Assistant
Ray White Real Estate
07.2007 - 03.2008
- Reception
- Client database maintenance
- Office services
- File creation
- Filing
- Customer service
Pharmacy Assistant
Marrickville Pharmacy
12.2005 - 12.2005
- Customer service
- Stock pricing
- Replenishing shelves
Education
Diploma - Business Administration, Accounting, Human Resources Management, Office Administration & Management, Legal Studies, Financial Management, Marketing & Customer Service, Event Management, OH&S, Business Communications, Advance Word, Excel, PowerPoint, Access
Australian Business Academy
Skills
- Integrity and ethics
- Microsoft Excel
- SQL Programming
- Power BI
- Innovation and Creativity
- Portfolio Management
- Claims Management
- Data Analytics
- Problem-solving abilities
- Multitasking
- Excellent communication skills
- Strong time management
- All administration type duties
- Accounting
- Customer Service
- High attention to detail
References
- Trijana Wijoyo, MLC Group Insurance, Team Leader, 0438 600 588
- Thanh Do, Zurich, Senior Reinsurance Analyst, 0401056753
- Rhose Banares, Rust-Oleum Australia, Office Manager, 0404 485 811
- Isabel Coelho, Financial Integrity Group, Financial Planner, 0403 144 973
Characterskills
- Honest
- Reliable
- Organized
- Meticulous hard working
- Caring and enthusiastic
- Work well in a team as well as being self-driven
- Professional appearance and positive attitude
Timeline
Reinsurance Analyst
GenRe
01.2023 - Current
Group Insurance Analyst
MLC Life Group Insurance
03.2016 - 12.2022
Team Member
MLC Life Group Insurance
03.2015 - 12.2015
Sales Administration Assistant
Rust-Oleum Australia
08.2012 - 02.2015
Reception
Rust-Oleum Australia
09.2011 - 08.2012
Accounting Assistant
Robert Bates & Co Chartered Accountants
07.2010 - 05.2011
Salesperson / Trainee Manager
Pulp Shoes
10.2009 - 11.2010
Administration Assistant
Financial Integrity Group
05.2008 - 06.2008
Administration Assistant
Ray White Real Estate
07.2007 - 03.2008
Customer Service
Big W
12.2006 - 06.2010
Pharmacy Assistant
Marrickville Pharmacy
12.2005 - 12.2005
Diploma - Business Administration, Accounting, Human Resources Management, Office Administration & Management, Legal Studies, Financial Management, Marketing & Customer Service, Event Management, OH&S, Business Communications, Advance Word, Excel, PowerPoint, Access
Australian Business Academy
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